ManageEngine Mobile Device Manager Plus vs Mosyle Business Comparison

Well it’s a best way to integrate all the platform for mobile device.

Some features are exactly same as Apple business manager.

- Easy of use.- Focus on the important MDM features.

it needs to be more integrated with Apple Business Manager

Greetings from ManageEngine! Thanks for using the product. Apple Business Manager is used for full device management of iOS devices. However, it is not mandatory for workspace management. In case of further queries, you can write to us at mdmcloud-support@manageengine.com.

It allows us to monitor and select specific apps and access on the company devices.

Set up is tricky and time-consuming when partnered with Apple Business Manger.

I liked the fact I could manage devices apps and updates

I mainly only had Sync issues between my apple business manager and Manage Engine MDM.

Great product to manage company iphones !!!!

Not the software but complexity to work with Apple and add the iphone to apple business

Hello Alexandre, Greetings from ManageEngine! The workflow to manage Apple devices is mandated by Apple and MDM is just following the rules defined by Apple. Still, we're trying to ease the onboarding process wherever we can, to make it easy for users. In case of future queries, you can write to us at mdmcloud-support@manageengine.com

I was looking for a software to manage our ever growing number of tablets in the market and came across this one. The features available and the ease of onboarding new devices made my life easier and now I can manage and update the software on all tablets with a click of a button. I am very happy with this as it saved me a lot of time and effort.

Don't have much to say, would just want a few more features that might be specific to our business.

It is quite feature rich and easy to use. Has support for all the different types of devices we have in our organisation.

Having to reset your phone to factory settings before it can be implemented is challenging for existing users in the business.

We can use for locate the devices from one single program, even with different OS. The massive deployment of update for the industrial application not in the Apple store is very useful

Some problem with the registration of Apple Business Manager, but with real time chat they resolved the problem in one day!

Simplicity of Apple Business Manager integration and corporate asset enrollment.

The dashboard does require some education when it comes to device management.

Greetings from ManageEngine! Thanks for using the product. Our team is constantly striving to improve the user experience. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

The software is easy to your and intergrates with with Apple Business Manager

Have not come up against anything yet that I dislike

Apple Business Manager Integration, It makes it easy to integrate APPle devices easily

I like most of the fonctionnalité os far.

Greetings from ManageEngine! Thank you for using our product! We are happy to know that MDM is helping you with device management in your enterprise. For further assistance reach out to us at mdmcloud-support@manageengine.com

Interface is easy to get used to. Integration with Apple Business Manager was easy.

The Geo Tracking is not percise however seems to track withing a block proximity.

Hello Jaime, Greetings from ManageEnigne! Could you share further details regarding the imprecision of Geotracking? Details such as the device platform etc, can help us understand the issue better. You can write to us at mdmcloud-support@manageengine.com

The ability to choose between a local server based license as well as a cloud based licensing model. One of the few software companies that to this day still supports perpetual licenses.

Not really ManageEngine's fault, more so a limitation of IOS and that is the ability to stop IOS updates occuring during the business day. Come on Apple!

Hello Paul, Greetings from ManageEngine! Apple in its recent iOS 11.3 release, lets you restrict manual OS updates by the user when an OS update policy has been distributed. We've already support it in our Cloud beta setup. You can send a mail to mdmcloud-support@manageengine.com to have it immediately enabled in your setup. In case you've any other queries, do not hesitate to either contact me or send a mail to mdmcloud-support@manageengine.com

Application deployments on both Android and IOS

The first steps with the application. It is not very intuitive and to enrol iOS devices that had not been purchased by Apple Business was quite complicated.

Greetings from ManageEngine! Thanks for using the product. Can you please elaborate the issues faced to enroll iOS devices? In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

I appreciated the ease of set-up and use of the software.

Tech support is very very slow. That's the only con I could ever have. They take at least 4 business days just to reply to your initial email.

Easy to deploy on macbooks, easy to deploy applications and managing inventory thanks to the integration with Apple Business

For some reason the client stopped working on some devices and it was impossible for us to gain access to the devices again. Support couldn't help.

Greetings from ManageEngine! Thank you for using our product! Please elaborate on the issue to help us resolve it. You can write to us at mdmcloud-support@manageengine.com

It's a full function affordable option to meet our business needs in a market full of overpriced subscription services.

Definitely a learning curve for someone new to MDM.

Hello Chris, Greetings from ManageEngine! We hope MDM has eased management of mobile devices in your enterprise. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

The ability to quickly get access to the devices that are linked to the account

Its pricing as for a start-up it is a bit expensive

Content Management: documentation storage profiles App repository: Android for work, Apple Store without ID Apple, Windows Business Store Remote Control

Windows device management is less intuitive It would be amazing if it had integrated antivirus and management for MacOS laptops.

Hello Nuria, Greetings from ManageEngine! Could you elaborate on your requirements regarding Windows device management? Further, we've started supporting basic management for Mac machines, with a whole lot of new features on the pipeline. For future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Dashboard is very meaningful and informative

Can be complex to setup background links with Apple

i like that it is connected to Zoho, i use zoho to run my entire business so it makes things easier

i wish that it was included in my zoho one subscription

the kiosk mode has enabled us to lock down devices in public areas of the business but keeping the functionality we require

some features are not intuitive resulting in devices marked as lost being removed with no management therefore resulting in difficulties getting the device back in working order when found

Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on the Lost Mode issue? You can write to us at mdmcloud-support@manageengine.com

I have used a few MDM solutions and this one was so easy to setup and use, I was up and running in just a few hours. The price is also very reasonable for what you get.

Struggling to find any negatives at this stage, I will continue to review and see if anything comes up.

Hello Jonathan, Greetings from ManageEngine! If you have any future queries on the product or need certain features in the product, you can either directly contact me or mdmcloud-support@manageengine.com

Love that for a small business the software is very user friendly. Also love the free 25, plus 10 devices for every referral

Cost. If not for the free 25 and referral program. I wouldn't be able to afford software. Also had a harder time with some old versions of android.

Hello Joshua, MDM is one of the most affordable mobile device management solutions out in the market. Further, you can always get a customized quote with us. The lack of support for lower versions of Android is because Google hasn't provided support for features in these versions. In case of the quote or any further queries you can contact us at mdmcloud-support@manageengine.com

Ease of adding applications to multiple devices. Integrating the Apple Business Manager. It is web based and I don't need to download complex software

I have not found any cons. This is an advanced product for some users and may be a challenge to hand off to other team members. However it does allow us to not hire an IT department.

Support, feature set, price. Mosyle is a complete and easy solution for Apple device management.

Documentation can be lacking, especially if you are new to MDM. Support and the onboarding teams at Mosyle make up for this by answering most questions within an hour. It is IMPRESSIVE. The UI is clean and usable but could use some work to make searching and linking to specific pages easier.

The interface is very accessible compared to most MDMs. It puts things in clear, concrete terms instead of obfuscating common workflows behind jargon.

It is well integrated with Apple, but that means you have to deal with some of the wonky API choices Apple made when you need to push apps.

The customer support, from the primary trial and testing phase to the full deployment and management systems, is incredible. Honest, friendly, and helpful at a quick pace. This particular MDM has been extremely beneficial to our church staff, with the ease of compatibility with Google Suite, ABM, and our more specific programs and software. Occasionally there is a feature that we would like that isn't available (or is availble after the upgrade to Mosyle Fuse), but there is always communication and easy access to support for situations like that. Overall this MDM is affordable and powerful with some of the best support around!

This is more specific to a ministry minded- organization, but there can be, at times, difficulty around managing devices while still allowing a high level of personalization/ownership of a device. We don't manage as intensely as I believe some higher-level corporations would, which can be beneficial. Something I would like to see is some kind of "warning" or notification when a device is switching device groups, or a way to set parameters that "if this group is assigned to a device/user, then this group CANNOT be assigned to a device/user." That may be available honestly, but I haven't found it!

I like the very easy to use interface, that gives me full control of the deployment of software and profiles. It has a great feature set and I can secure the devices very well.

I'm missing news letters with recently introduced feature, as well as best practices to handle all the features.

Easy of deployment and robust controls over how the device can be used

I have no cons to describe at this time.

Affordable, reasonable UI, solid functionality, really like the Fuze features

Very difficult to find mappings of standard iOS settings to suggested profiles or profile types. If I want to manage the device, I want to manage the device. This is only for the native settings, not app-specific settings. Basically: you need way more documentation, and way less "file a ticket".

Mosyle always add new features, sometimes these features are global, like Mosyle Fuse, Mosyle Hardening&Compliance or Conditional Access managemet. These features makes our admins life easier)

Mosyle Business agent (Self-Service.app runs a little slow) Device Groups are not filled often enough Unfortunately, there is no Mosyle Community

The software itself is very good. Has most functions we need for Apple Device Management. And it is easy to deploy.

The renewal process is awful. They only support automatic renewal but don't give you the proper way to adjust the number of seats. They don't have account manager or customer success team to help user review the contracts, agreements and price. Everything go through the Support Ticket. For a SaaS targets to enterprise market, it is so inconvenient and so difficult to communicate. We tried to reduce the number of licenses but was not able to make it for weeks.

I love the fact of how easy it is for enrollment and the new device setup process is SO seamless. I like the fact that you can see what any user has on their device installed. Love the fact of how you control which Software OS Upgrade Packages you can deploy per user.

There is nothing negative to say about Mosyle as I would say it's one of the best options out there and especially from a cost perspective I would HIGHLY HIGHLY recommend this product to anyone looking for an Apple product MDM Provider.

One of the primary reasons our team is using Mosyle over other software such as Jamf Pro really boils down to price. We didn't need many of the features found in Jamf Pro, and Mosyle Business does all we need (plus some) for a fraction of the cost. Unless you need a very advanced feature set, Mosyle delivers an excellent management solution for pennies on the dollar compared to other similar solutions.

One of the biggest complaints I have against Mosyle is that the management interface is a progressive web app with no browser history. Everything happens inside of "mybusiness.mosyle.com", so there is no back navigation, bookmarking, etc. This is frustrating when I want to go to a previous management screen using the back button in the browser or on my mouse. The other damper on navigation in Mosyle is the lack of record linking. I wish there was a way to pull up a device record and then branch out to the various profiles/restrictions that are assigned to that device. The profile list is already populated when viewing device info, just make it a link and let me go straight to the profile I want to manage!

We started using Mosyle Business due to the Auth window feature allowing our users to use their Microsoft Azure AD accounts on a Mac. Everything else Mosyle does very well, there's lots of configruations you can deploy directly on the site and it's custom command feature can execute scripts to change whatever you want as long as Apple allows it. Only had one support case but the reply was quick, friendly and well written. Note: We used directly enrollment and not DEP / Apple Business Manager as our vendor is extremly slow in adding new devices.

After we started to use the Auth window we noticed that the language had changed to English despite our previous setting being German and our users largely speaking German (Most are fluent in English but that's not the point). Our ticket with Mosyle was about this issue and the result was that is indeed intended which was very annoying, not sure if Mosyle has changed this aftewards. We used the custom...

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It is very easy to deploy and remotely configure our fleet of Apple devices, including location tracking of mobile devices.

Would like unattended remote access to be more intuitive.

The system is easy to use and understand, the support is fantastic

I would like some Chrome management in iOS devices and I find that the remote screen options do not work most of the time. I can not screen share on a device when I am trying to troubleshoot.