Elite EXTRA vs FleetRunnr

Metrobi

Detrack 

Spoke

Metrobi is a delivery management software crafted to help businesses manage delivery operations via a unified portal. The platform offers a host of features, including route optimization, live tracking, proof of delivery, a driver mobile app, and delivery notifications.

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. 

Spoke (formerly Circuit) is a web-based delivery management software, which helps businesses create optimal routes, manage drivers, and maintain client communication through email or SMS. Features include route renaming, dispatching, real-time updates, and data import and export.

assistant parts manager

customer service when needed has been spot on and quick to help.

Branch Manager

Their customer support is always ready to help, and setup was simple with almost no hiccups.

Deliver faster, smarter, and more efficiently with Elite EXTRA. Our platform optimizes routing and dispatch, connects you to nationwide 3PL fleets, and automates returns for a seamless customer experience. Cut costs, boost speed, and delight customers with every delivery.

3PL Management

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Asset Tracking

Automated Scheduling

Barcode Recognition

Barcode/Ticket Scanning

Barcoding/RFID

Billing Rate Management

Carrier Management

Cash on Delivery

Communication Management

Compliance Management

Cost Tracking

Cross Docking

Customer Database

Customer Management

Customer Portal

Customizable Reports

Data Import/Export

Delivery Tracking

Demand Forecasting

Digital Signature

Dispatch Management

Document Management

Drag & Drop

Driver ETA

Driver Management

Electronic Signature

Emergency Dispatch

Employee Management

Fleet Management

For Courier Services

For Freight Operations

For Restaurants

Fuel Management

Fuel Tracking

Geofencing

Geographic Maps

Geolocation

Historical Reporting

Incident Reporting

Inspection Management

Inventory Management

Invoice Management

Labeling

Label Printing

Live Driver Tracking

Location Tracking

Maintenance Management

Maintenance Scheduling

Mileage Tracking

Mobile Access

Mobile Alerts

Mobile App

Mobile Signature Capture

Monitoring

Motor Pool

Multi-Location

Order Entry

Order Management

Order Tracking

Performance Metrics

Price/Margin Management

Progress Tracking

Proof of Delivery

Purchase Order Management

QuickBooks Integration

Quotes/Estimates

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Tasks

Reporting/Analytics

Reporting & Statistics

Returns Management

Route History

Route Management

Route Optimization

Routing

Scheduling

Search/Filter

Self Service Portal

Shipment Tracking

Shipping Labels

Shipping Management

SMS Messaging

Status Tracking

Strategic Planning

Supplier Management

By industry, Elite EXTRA reviewers are most commonly professionals in automotive (51%). The most frequent use case for Elite EXTRA cited by reviewers is delivery management (73% of reviewers).

Users and use cases

Elite EXTRA is a delivery management tool offering key features such as delivery tracking, proof of delivery, live driver tracking, routing, dispatch management, and mobile access, among others.

Elite EXTRA

iPad

Android

Windows

iPhone

Web-based

Onfleet

Samsara

Base Pricing *All quotes are customized to meet specific terms*

Occasional technical glitches

Asst Store Manager Dispatcher

Too many updates and the updates usually have a few glitches that have to be fixed in order to work properly

parts dispatcher

the gps tracker freezes at times and the app takes a while to update routes sometimes

42% of reviewers feel negative about Elite EXTRA’s bugs and issues. Some users report experiencing glitches such as app freezing, slow website speeds, or lagging updates, particularly in areas with poor internet connectivity. Reviewers mention that frequent updates sometimes introduce new bugs that require fixes, and occasional downtime or integration hiccups can disrupt workflow. They indicate that technical difficulties may cause minor inconveniences, especially for drivers or when pulling reports. Users express frustration when these issues are not resolved promptly or when troubleshooting knowledge varies among support agents.

Responsive and knowledgeable support

Shipping manager

Also having easy access help from the staff at Extra if needed.

95% of reviewers feel positive about Elite EXTRA’s customer support. Reviewers appreciate the support team’s responsiveness, expertise, and willingness to address questions or issues promptly. Some users say the staff understands their business needs and provides helpful guidance during setup, training, and ongoing use. They find that support is available through multiple channels and that problems are typically resolved quickly. Users indicate that excellent customer service contributes to smoother implementation, efficient troubleshooting, and improved customer satisfaction, making the support experience a valuable aspect of the software.

Comprehensive delivery oversight

Data Analyst

The system has revolutionized the way we manage our delivery operations, providing us with unprecedented efficiency, visibility, and control.

Dispatcher

Elite EXTRA is a huge help in knowing when deliveries will be and have been made, knowing where a driver is at a moment's glance, and planning routes in advance.

92% of reviewers feel positive about Elite EXTRA’s delivery management. Reviewers indicate the platform streamlines route planning, enables real-time driver tracking, and automates notifications, which they say improves delivery efficiency and customer communication. Some users report that the ability to optimize routes and consolidate deliveries reduces operational costs and saves time. They appreciate features like proof of delivery, workload visualization, and easy onboarding for new employees. Users find that these capabilities help them manage larger delivery areas, minimize manual coordination, and provide customers with accurate updates, leading to better overall logistics control.

Erp Specialist

The visual workload view allows us to quickly understand delivery volume and status, which improves planning and decision‑making.

Sales - Customer Experience

One drawback of elite extra is that the sometimes the orders in our business system do not populate in the site because the API has issues sometimes.

The built‑in communication features make it easier to coordinate with drivers and communicate clearly with both internal departments and external customers.

Assistant Parts Manager

My largest issue is when something is manually put in, the system recognizes it as a "pickup" even if it is a manually entered delivery for what ever reason.

Director of Marketing

I also really appreciate the ease of adding stops to routes on the fly, as well as the intuitive graphical interface, which makes designing and adjusting routes very simple and user-friendly.

Parts specialist

I enjoy tracking my driver and getting an eta of when the parts are going to be delivered as well as knowing when he will be back to the shop.

DIRECTOR OF OPERATIONS

I also really value the notifications that go out to customers once their deliveries are made; it saves us a ton of follow-up calls and gives our customers peace of mind.

Parts Manager

Elite Extra has been a huge benefit to how we deliver our parts, from planning routes, to updating customers, it has been very beneficial to our branch.

parts manager

Real-time tracking, proof of delivery, and automated notifications made it easier to keep customers informed and build trust.”

One thing I like least about Elite EXTRA is that the traffic data and maps used for calculating ETAs are often not as accurate as I’d like.

It allows us to keep a close eye on driver location and customers appreciate being able to track their deliveries.  

A little time consuming at first but once I had a system figured out it helps us keep customers happy with the knowledge they receive via email of their deliveries and helps keep my drivers organized and more efficient on their deliveries.

General Manager

We are able to be much more efficient and now have easy access to proof of delivery and reporting metrics that allows us to do more with less manpower and overhead from miles driven.

Sales Manager - Parts Division

Elite Extra really helps our customers track their returns and see the progress from pick up to receiving their credits.  

Parts Specialist

It makes their returns a lot easier for them to find invoices, which is what we require to send a part back.

Personnel Director and Trainer

With the Elite Extra delivery system, I can keep deliveries organized with minimal effort from my employees.

Chief Operating Officer

I wish there was more openness around taking customer ideas and turning them into features within the software.

Inventory control specialist

The ability to track our parts runners which allows us to provide customers with an accurate eta.

The returns automation currently does not capture the customer's email address within the order file.

Ast Part Manager

Admin users used to be able to create driver templates, but that privilege was removed by Elite, not sure why?

Overall, it improves efficiency, transparency, and responsiveness across the delivery process.

Parts Director

Routing Drivers in an efficient manner, being able to give a customer a real time delivery schedule.

Also, I have messed around with the geofencing a few times and still haven't had it work correctly for auto-generating route territories.

Warehouse Supervisor

It also helps keep tabs on the driver's speed limit which will ultimately keep them safe on the road.

Inventory and Operations

There are a lot of reports but I can not seem to get them to populate the requested data correctly or you get a generic summery and not details i.e. voided/ marked delivered orders.

Management

It gives the company and customers a real time of when our driver will be delivering parts to them.

Territory Transportation Manager

As someone who has to hand the transportation responsibilities for multiple warehouses, it makes my job easier when the routing software is straightforward to use and can be taught to new drivers quickly

Overall, it has improved visibility, efficiency, and communication across our delivery process.

Many of our drivers have enjoyed using the driver app, and it has helped onboarding new staff members.

Regional Sales Manager

Does what's advertised on the tin, just needs refining to maximise it's capability and make it a little easier to use.

driver

Elite Extra is so easy to use and great for tracking the driver's routes. When the customers call and ask when a driver will be at the customer location we can provide the time

Dispatching is streamlined through real-time vehicle locations and route optimization features.

Parts Transportation Manager

Updates that sometimes changes feature we are already used to.

asst manager

That we are able to track our drivers and when a customer calls we can look and see how far they are from them.

Assistant Manager

I have the ability to help the driver when they have issues with locating the customer.  

Logistics manager

seeing a list of loads needing to go out under the asset scheduler

Instead of constantly calling or texting drivers to see where they are, I can pull it up instantly and know exactly what’s going on.

THE TRACKING FEATURE IS VERY HELPFUL FOR OUR TEAM AND OUR CUSTOMERS FOR EVERY DAY USE.

Parts Counterman

The ability to track and search for orders based on customer Purchase order numbers

Elite EXTRA vs FleetRunnr Comparison (2026)

Elite EXTRA

FleetRunnr

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives