Rithum vs Odoo 

Hostaway

Lodgify

eZee Centrix

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

Yanolja Cloud Solution’s Channel Manager helps hotels manage rates, inventory, and availability across multiple OTAs and GDS platforms from one centralized dashboard, ensuring real-time updates, preventing overbookings, and maximizing online visibility and revenue opportunities.

Rithum Powers Third-Party Commerce and Grows Your Bottom Line 

Catalog Management

Channel Analytics

eCommerce Management

Forecasting

Inventory Control

Inventory Management

Monitoring

Multi-Channel Marketing

Multi-Store

Order Management

Partner Management

SEO Management

Shipping Management

Third-Party Integrations

Rithum

Web-based

Descartes Sellercloud

Extensiv Order Management

Odoo 

Head of E-commerce

Great job syncing with marketplaces and giving me the options to modify my listings.

Director of eCommerce

Onboarding new sales channels has been had its issues.

Connects to all the marketplaces I sell on.

Owner

st 2 reps they gave me for setup YELLED at my and were SOOOOOOO rude.

Founder

Many of the routine tasks such as receiving inventory and updating inventory counts are tedious.

You still need to create listings individually in marketplaces to access other features.

We converted from an old system to ChannelAdvisor a few years ago.

It supports a lot of marketplaces and the mapping for those marketplaces is great.

VP of Ecommerce and IT

Shared inventory across the multiple channels comes really handy, find articles within documentation is super easy, support is knowledgeable in most cases.

There is no doubt that ChannelAdvisor has some of the best software on the market which makes it very tempting.

We have about 1M+ listings across multiple channels, and no issues in terms of handling the load.

The portal is user friendly and have a lot of functionalities that can definitely save time and money.

Marketplace Integration

Onboarding

Multiple Channels

Pricing

Growth and Expansion

Customer Support

Ease of Use

Training and Learning Curve

Mid-size Business

Large Enterprises

Small Business

QuickBooks Online

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

QuickBooks Enterprise

QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to customer, employee, and vendor information. The software includes tools for managing inventory, shipping, sales orders, pricing, tasks, invoicing, reporting, and more.

NetSuite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Technical Assistant

Customer support could be a bit slow at times, especially if you’re on one of the lower-tier plans, which is frustrating when you need help quickly.

Support is great even if you are in the free level Odoo support is there to help you!

Marketing Head

Customer service support is prompt and very helpful to solve my issues.

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget

360 Degree Feedback

Access Controls/Permissions

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

ACH Payment Processing

Activity Dashboard

Activity Tracking

Agile Methodologies

Aging Tracking

Alerts/Escalation

Alerts/Notifications

Applicant Tracking

Approval Process Control

Approval Workflow

Asset Lifecycle Management

Asset Tracking

Attendee Management

Audit Management

Audit Trail

Automated Quoting

Automated Routing

Automated Scheduling

Automatic Billing

Autoresponders

Backorder Management

Bank Reconciliation

Bar Chart

Barcode Recognition

Barcode/Ticket Scanning

Barcoding/RFID

Batch Processing

Benefits Management

Bid Management

Billing & Invoicing

Billing Portal

Bill of Material Analysis

Bills of Material

BOM Creation

Budgeting/Forecasting

Budget Management

Buy Side (Suppliers)

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Management

Cancellation Management

Capacity Planning

Cash Management

Change Management

Check-in/Check-out

Check Writing

Client Management

Client Portal

CMS Integration

Collaboration Tools

Color Codes/Icons

Commenting/Notes

Compatibility Testing

Compensation Management

Completion Tracking

Compliance Management

Configurable Workflow

Contact Database

Contact Management

Content Management

Contingency Billing

Contract Drafting

Contract/License Management

Cost-to-Completion Tracking

Cost Tracking

Credit Card Processing

Custom Development

Customer Database

Customer History

Customer Portal

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Invoices

Customizable Templates

Dashboard

Data Extraction

Data Import/Export

Data Modeling

Data Synchronization

Data Visualization

Debugging

Delivery Management

Delivery Tracking

Demand Forecasting

Deployment Management

Design Management

Digital Signature

Discount Management

Reviews for Odoo come from a wide variety of industries, including information technology and services (12% of reviewers), computer software (9%), and retail (5%). The most frequent use case for Odoo cited by reviewers is CRM (35% of reviewers).

Users and use cases

Reviewers indicate that Odoo’s free Community version is valuable for small businesses, and some users report the open-source customization as a cost-saving advantage. However, some reviewers feel costs escalate quickly with more modules, users, or advanced features.

Value for money

Odoo is a CRM solution offering key features such as billing and invoicing, inventory management, and sales pipeline management, among others.

Open Source

Windows

iPad

Android

Linux

iPhone

Zoho CRM

ERPNext

SAP S/4HANA Cloud

Dynamics 365

Zoho One

SAP Business One

Salesforce Sales Cloud

HubSpot CRM

Sage Intacct

Sage 50 Accounting

Zoho Desk

Bitrix24

WordPress

SAP Concur

Shopify

Acumatica Cloud ERP

Standard

Custom

Challenging updates and upgrades

Also, there are so many versions of Odoo and not enough training documentation when they update to a new version.  

74% of reviewers feel negative about Odoo’s updates and upgrades. Users report that upgrading to new versions is often time-consuming, technically complex, and can break customizations or integrations. Reviewers say frequent updates sometimes introduce new bugs or compatibility issues, making maintenance difficult. They indicate that inconsistent communication about upgrade timelines and lack of clear documentation add to the frustration. Some users find that forced upgrades, especially in SaaS versions, can disrupt workflows and require additional resources to resolve problems.

Payment and billing frustrations

Co-Founder

For over 50 days I had no access to the service I paid for, was repeatedly handed between teams, and promises of rebates/credits went unfulfilled.

We signed up for their subscription at $13.60/month, only to be charged over $30 in the second month despite not adding any apps or users.

73% of reviewers feel negative about Odoo’s payment and billing processes. Users report issues with unexpected charges, lack of transparency in billing, and difficulty accessing or understanding invoices. Reviewers say that paid features and support can be expensive, and additional costs often arise for customizations or extra users. They indicate that payment disputes are hard to resolve, and some users feel their accounts or data are at risk if payments are delayed. Some reviewers find that integrating payment gateways or managing subscriptions is cumbersome and not always straightforward.