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Remote Support Software

Last updated: April 2026

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9 software options

Thinfinity Remote Workspace logo

Enable remote access to ALL your apps, desktops, and files.

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Thinfinity Workspace unifies Zero Trust Network Access (ZTNA), VDI, DaaS, and RPAM for secure, scalable IT management. Supporting Azure, AWS, GCP, IONOS, VMware, Hyper-V, and Proxmox, it leverages Infrastructure as Code (IaC) to automate provisioning and scale across cloud and on-premise environmen

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AIVITEX logo

Comprehensive digital service management platform

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AIVITEX is a remote visual support and assistance platform powered by AR technology. It enables companies to offer digital services and remote support to their customers, helping them overcome skills shortages, reduce CO2 emissions, and stay competitive in the market. AIVITEX features include white-label branding, customizable forms, documentation capabilities, and photo/video functions to enhance the remote customer experience.

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HelpWire  logo

Remote support software

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HelpWire simplifies remote desktop support, quickly resolving IT issues for families and businesses, anytime, anywhere.

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TSPlus logo

The Simplest and Most Affordable Remote Access Software

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Try the best value-for-money remote support software
The ideal alternative to TeamViewer for remote desktop control and screen sharing. Provide instant remote assistance to your clients anywhere, at any time.

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NetSupport Manager logo

Remote access and support management solution

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Secure remote connection to critical systems, servers and users - from anywhere to anywhere!

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Remote Utilities logo

Fast and secure remote desktop software.

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Remote Utilities is a remote access management solution for connecting remote devices & applications to provide training, support services or presentations via LAN or VPN-based connections. The unified command center lets users maintain connections, initiate remote sessions, and manage licenses.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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ManageEngine PAM360 logo

Privileged access management software

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ManageEngine PAM360 is a privileged access management solution that secures and controls access to critical systems. It offers features like account discovery, credential storage, session management, and user behavior analytics. PAM360 ensures compliance with standards such as NIST, PCI-DSS, HIPAA, and ISO-IEC 27001, while providing flexible deployment options to meet organizational needs.

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IFS Cloud logo

IFS Cloud is a composable enterprise software application.

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A composable enterprise application delivering ERP, Service Management and Enterprise Asset Management capabilities on a single platform with IFS.ai as the backbone of the solution.

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