GetApp Blog All you need to know about Business Apps

8 sales automation apps that will bring your leads to life

By Karen McCandless, 3 July 2015

How much time does your sales force actually spend selling? According to CSO Insights, it’s a worringly low 37 per cent. The reality is that sales reps are often burdened with cumbersome administrative tasks, such as data entry and managing their pipeline. But the pay off for automating these processes is significant, with the same CSO Insights study suggesting that increasing selling time to more than 45 percent would mean that, on average, seven percent more of your reps would hit or exceed quota. (more…)

Gartner Acquires GetApp

By Christophe Primault, 1 July 2015

Today, we are delighted to announce that Gartner, Inc. (NYSE: IT), the leading provider of research and analysis on the global information technology industry, has acquired GetApp. (more…)

After sales or after thought? 7 apps that keep your customers coming back for more

By Karen McCandless, 26 June 2015

If you’ve watched any reality TV show in the last few years, you’ll know that the journey is a key part of any experience. For small businesses, it’s the customer purchasing journey that counts, and this (sometimes rocky) voyage extends past the transaction, right into post-sales support. (more…)

5 ways workflow management software can improve collaboration

By Diana Berryman, 26 June 2015

Working together does not equal effective collaboration. You work with your colleagues, with customers, with suppliers, contractors, etc. but are you really collaborating? Are your clients really up to speed with the status of their project, and do your colleagues really understand what you’re working on and how that affects their projects? (more…)

Demystifying CRM pricing structures: true cost versus smoke and mirrors

By Karen McCandless, 25 June 2015

If the days of spreadsheets, inboxes, and colorful Post-It notes system have lost their luster, congratulations! You’re ready to choose a sales CRM system. You’ve joined those who see their CRM software as an investment, not an expense. (more…)

See you Skype: 8 alternatives that are worth the hype

By Karen McCandless, 17 June 2015

  Skype might be good enough for your Grandma, but can it really be trusted for your business communications? (more…)

No readers? No problem! Email marketing secrets to drive visitors to your blog

By Niamh Lynch, 12 June 2015

Does anyone actually give a crap about what you write on your company blog? Looking at your traffic figures it might seem like they don't. But that doesn't mean your writing is awful or your topics are boring. It could just come down to your email newsletter strategy. You do have an email newsletter strategy, right? (more…)

Why online booking systems are filling schedules for service businesses

By Karen McCandless, 11 June 2015

Imagine this scenario: your dream has always been to open a dog grooming salon. You’re crazy about animals and you want to share your expertise by providing this service to customers. (more…)

4 reasons call center software integration is a must

By Niamh Lynch, 11 June 2015

Is your call center software fiercely independent? Then it’s wasting your time. Talk to experts in any area of business - customer support, eCommerce, human resources - and they’ll all tell you the same thing. Integrating the business tools YOU use with the business tools your OTHER employees use is key. This is true from the big hitters, such as your CRM, to smaller aspects that can all too easily be forgotten - such as your call center software, for example. Let’s take a look at why. (more…)

Cure Cali’s paid sick leave law with HR apps

By Karen McCandless, 4 June 2015

The touchy subject of employee sick leave and the often laborious admin tasks that go with it can be enough to have many companies tearing their hair out. With California becoming the second state to introduce mandatory sick pay for its employees, this issue has the potential to become a lot more complicated, especially if you don’t have a top-notch HR solution in place. (more…)