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Description
MaintainX is the leading maintenance and work execution software trusted by over 6,500 companies worldwide.Read more about MaintainX
Pros and Cons from MaintainX users
+15
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
Matt B.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
Description
UpKeep is a mobile maintenance management software (CMMS) for equipment -- which allows users to manage their team, assign work orders, sync devices, and more.Read more about UpKeep
Pros and Cons from UpKeep users+15
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Description
Asset Panda is a powerful cloud-based asset relationship management platform that helps you keep track of your devices and create interdependencies between them. Our customizable software adapts to your unique workflows and use cases, whether you're tracking computers or construction materials.Read more about Asset Panda
Pros and Cons from Asset Panda users
+15
The ease with which I was able to convert our existing spreadsheets into documents to import into asset panda was a godsend.
We found a way around it later but lost valuable time and wasted resources.
Great Customization Options, Almost everything can be adjusted and changed to fit my Needs. Great Costumer Support through out the Process from First contact to Boarding to ongoing support.
My only challenge is the lack of conditional fields while performing actions.
The ability to use a mobile app as the barcode scanner is extremely helpful. The integration with Zendesk is also a huge asset to my team.
It sometimes was a little confusing to use, especially when we were looking for specific items, this could just be because we weren't very used to the product.
Asset Panda makes asset management a breeze. This software has made it easy to monitor and manage our assets at the click of a button.
Only complaint I have at the moment is that the website doesn't seem to remember my login information between sessions, even when clicking the "remember me" option.
I really loved the ease of use of the software and the format of the program. It was extremely easy to use for anyone that is not very tech savy.
Barcode functionality makes scanning to add and view devices seamless. Great tool for tracking company assets.
However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email.
It's a platform with such strong user customization capability. It's very powerful to trace equipment with unique serial number.
We have many offices around the U.S., so we were in need of a cloud-based solution. The mobile app is very helpful in mass updating/scanning a assets.
Ryan A.
This system has helped us in asset tracking, project management, importation status monitoring , API/ISO qualification We are still exploring for more we can do with this powerful platform.
The amount of time saved in tracking where equipment is located and who is using it makes Asset Panda extremely valuable to our organization.
Asset Panda has been a great investment for us.
Ryan A.
Very user friendly and great customer support.
I like that it is easy to use and the reports are easy to run.
Description
AUTOsist is a mobile fleet tracking & maintenance software which enables fleet management companies to track fuel & maintenance records simply & effectivelyRead more about AUTOsist
Pros and Cons from AUTOsist users+15
I like that all employees can access on there phones, and it is very user friendly. Also like the ability to create a customized spreadsheet.
If you make a mistake entering something it can be a little frustrating to correct it.
We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive.
The app also logs me out occasionally which is annoying.
The reminders are great and very helpful. This is a great app to track cost on trucks.
At one time I had a fleet of 11 vehicles to track. It was a daily task and so difficult.
It suits our purposes exactly and the reminders are invaluable. Customer service has been amazing with any issues we brought up, which were minor, being resolved within 24 hours.
For use we don't use it much due to the type of company we are so its hard to spend the money on it.
We love the ability to find out quickly what trucks need services done to them and what priority importance the fix might be.
This software is very user friendly. I love the integration between the application for smartphones and the website.
The notes and reminders are awesome. Heck, it is so great I even added my pets so I could keep track of their records since I travel a lot and needed info on hand.
For the most part it is very user friendly, the amount of information that is stored with easy access when ordering part for a peace of equipment to MPG a vehicle gets.
The software has some great features and easy to use.
Great for businesses that service their own vehicles.
Integration with Wex and Service Titan was super easy.
I am very satisfied with this product and will continue to use it for years to come.
This product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee.
It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.
Description
Reftab is an asset management and tracking solution for businesses to track fixed assets, licenses, and accessories. The cloud-based tool offers features including a check in and check out functionality, barcode and QR-code scanning, loan tracking, asset reservations, reporting, and more.Read more about Reftab
Pros and Cons from Reftab users+15
Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.
The software can be a little confusing to use. The desktop version is very different from the mobile app.
Excellent, we wanted an easy to set-up and easy to use product with high quality support and we got it with this product.
We think it's really good, but have problems with the location problem.
It's been a great experience so far, and I'm sure any company will have a good time with Reftab too.
It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually.
The simplicity of the product in setting up, training staff to use was quick and easy to use. Tech support is awesome.
The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system.
The Reftab team are extremely responsive with support requests and are very happy to receive feedback.
Integration was seamless and gave us great insight into diagnosing issues with specific hardware.
One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.
The perfect solution for our rental inventory needs.
The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system.
The software makes it extremely easy for multiple users to be able to log in and see what assets are available to be loaned and make reservations for them as required.
Reftab is fast, responsive and for the price, has a huge amount of value added features.
The system is streamlined and allows for configuration to your organization's needs. The price was extremely competitive.
Mike has been extremely helpful with the setup of our account - always replying very quickly to emails.
I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough.
Description
Limble CMMS is a web-based and mobile computerized maintenance management system (CMMS) designed for businesses with facilities of all sizes across a variety of industries. Key features include asset management, preventative maintenance management, and work order management.Read more about Limble CMMS
Pros and Cons from Limble CMMS users+15
After research, focused on Limble and was immediately impressed. We watched their series of videos and within a week, had created the assets and PM schedules and were up and running.
No more heaps of paper and losing hours looking for info from piled stationery.
For me the ease in which we could set this up was great. I'm old school and like paper, so this was new your me to have and it was so ease to use that I can't believe it took me so long to get it.
There is no offline version, for it to work you have to be online - something i am sure they are working to do though.
I especially love the accessibility of having it on my phone. As a manager always on the go, it is so easy to communicate with my crew when there is a work order that needs taken care of immediately.
The mobile app can be difficult to use when starting out.
Limble has an excellent interface that is easy to use along with robust features for managing and scheduling maintenance.
Initially, I was very skeptical. I did not select the software and the person that did had never done TPM.
Fantastic the software is great as is the support from the Limble team.
It is very user friendly while still able to go into details. Anytime we have a suggestion or issue, Limble is awesome at getting back to us in a timely manner and also with a fix.
Was very easy to migrate over using their bulk import method, for both assets and jobs. Great customer service, attentive team.
The ease of the integration of LImble into our world. It's very user friendly and not overly complicated.
Not only are we providing a better customer experience, we are able to document the amount of work the department is processing which supports our request for additional headcount.
It's super easy to integrate new assets into the program.
The ability to schedule up coming down time instead of hit or miss the use graphes are great it allowes ever one to see whats been done and needs to be done and the possible cost.
Very easy to set up, we had all of our equipment in an excel spreadsheet this made it very easy to load the machines.
This system can work for any business that requires tracking of maintenance performed on all units within the company. When it comes to support and customer service, there is none better.
A monkey could run this software. It has streamlined our operation and what we save in loss time pays for the subscription 10 times over.
Description
Accruent's Maintenance Connection is a scalable, multi-site CMMS/EAM that helps businesses avoid asset failure and downtime. Our web-based solution offers comprehensive work order management, preventive maintenance scheduling, and inventory management for businesses in a variety of industries. Read more about Maintenance Connection
Pros and Cons from Maintenance Connection users
+15
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Stace C.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Kevin H.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
Emily b.
Description
From Equipment Maintenance & Daily Work Order Management to Automatic Stores Ordering and Reports. MEX Mobile makes life easier for you and your service technicians in the field.Read more about MEX Maintenance
Pros and Cons from MEX Maintenance users+15
MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.
I have found MEX to be confusing at times compared to other systems that I have used.
Integration into other business systems seamless. Support excellent not only software issue related but good training support.
MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.
GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that.
Unable to alter details included or not included on Work Order form (may be user fault on our end).
It is easy to understand and has a good amount of functionality without being too complicated.
Integration has proven difficult and there are still issues to be dealt with.
We have been using the Mex System for some time and it is real easy to use. It has help managing our plant and equipment easier and more cost effective.
Fairly intuitive and user friendly with friendly and knowledgeable tech support.
It is very quick & easy to write jobs and link them to assets, and then copy and adjust them for similar jobs.
FleetMex helps track all our fleet asset location, maintenance cost, takes care of the maintenance and inventory requirements, service projections, outstanding works and fleet reporting.
My overall experience with MEX so far is that it is becoming interesting and exiting doing data entries and testing.
I deal with suppliers from various industries every day. MEX is one of the most proactive companies for service and support I have ever dealt with.
It's intuitive to use for the end user. The product allows for a lot of nifty user customisation functions which enables the support of client management of work processes.
I used MEX some years ago when it was first being introduced and found it to be really easy to use back then.
Very customisable, large database, web-based, quick customer support, easy to navigate with lots of training tools.
Keeping it as a one stop shop for all our Asset documentation, reports & setting up a catalogue to ensure parts are kept as required & there when needed.
Description
Service Fusion helps equipment maintenance companies impress customers and reduce employee headaches, without breaking the bank.Read more about Service Fusion
Pros and Cons from Service Fusion users+15
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
Another Broken Software With Crappy Back-End Support.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
When we have questions, and we often do, the support team is amazing.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
User friendly interface. I really love how it communicates with clients when tech changes his status.
Integrates with other software like quickbooks and the new flat rate seamlessly.
They were super about the initial training, and have consistently tried to answer any remaining issues.
The user friendly software. Easy to use to schedule and bill.
Their team in support is always quick to assist, they are helpful and not condescending.
This system has saved my company so much time and money in the 6 months we’ve had it.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
Description
AssetTiger is a cloud-based asset management solution from MyAssetTag.com which allows users to track their equipment & assets across multiple locations, sites & categories. The software includes check-in & out features, configurable alerts, customizable reporting, maintenance scheduling, and more.Read more about AssetTiger
Pros and Cons from AssetTiger users
+15
We have been using assettiger for about a year and overall asset tracking has been made super easy. A great feature they offer is being able to scan from a mobile device.
Also having to close with an X the product updated it awful. It should go away not linger there.
The freemium model gave us the possibility to start with the necessary assets. The application was that flexible and powerful that we have entered lots of additional assets.
Léon R.
As some have stated, there is a limited amount of documentation on some of the more complex features. You just have to suss it out yourself.
Their customer service has been great and we have made a few feature requests that were fulfilled in a timely manner.
The Prev and Next buttons are too close to profile and hard to hit. You have to touch the very bottom edge of them or the profile info will open.
Ease of use, amazing amount of features for being free, web/phone app integrate very well, intuitively designed.
There are some features I'd like to see, but no dislikes at the moment.
The simple interface is awesome, easy to use, and user friendly. It does not take days or even hours to learn.
Asset Tiger has done a great job with a mix of simplicity and features.
Reporting is easy to customize. The cost is very reasonable and, if you purchase asset tags through them you get credits towards Asset Tiger.
There is also easy access to asset tags, which is helpful.
Cheap, Easy To Use, Best of the Best Asset Managers.
Very good help videos & help desk to sort out any problems if they arise.
The pricing structure is phenomenal, the freedom for unlimited user access, the ease of use, and the intuitive design of the program makes it really simple.
The reports are also very helpful, including the pre-built reports. I just breezed through a financial audit using Asset Tiger's export to excel reports.
Most feature filled asset manager that was free to use.
I would like to see Active Directory integration for employees.
Description
Jolt is a CMMS platform available on mobile devices. Move from paper to digital maintenance management. Ensure your equipment is always working with maintenance checklists you can't fake. Jolt software helps businesses create accountability, enhance safety compliance, and boost employee performance.Read more about Jolt
Pros and Cons from Jolt users+15
I love the ease of use with this software, and the navigation of different employees' schedules. Its easy to insert times and easy to post once it is completed.
I have never had such a bad experience with a company. This is the first bad review I've written in my life.
The accountability of Jolt and ease of use is amazing. The support team is always there is the best!!! I am thankful for Jolt.
And availability is set as "unavailable to work. It should really be changed to when the employee is available to work, or call it "Unavailability" or something, it's just confusing.
I like jolt because Jolt is easy to use and cost effective. It makes team communication better and secured.
Customer service is horrible; they promise to get back to you but don't.
Found the instructions and support functions excellent and made it easy to navigate awesome support.
I have cut my time that is spent making the schedule down from the previous program I used.
Every time I call for questions, or concerns they are amazing to walk me through it. Customer service is amazing.
The expansion and organization of all our company's departments lists will benefit tremendously from Jolt. Jolt is very user friendly and has a seamless interface.
The task management is amazing. We've used it for real-estate property management in the past and it's great.
Anyone can complete this the assignment, you can even assign that they are supposed to take pictures of the area or assignments. Very useful and great for the restaurant industry.
This application is great for accountability. It is very organized and easy to use.
Once we did get implemented - she was AMAZING in providing training and support.
Jolt made the initial setup and content migration for our test account simple. Store level integration was seamless and the team loves using the platform.
You are able to assign the checklist to the employees with a deadline that your able to assign to each individual. This is great for accountability for each person in different departments.
It's been a huge time saver. It's saved us time, and time equals money, in various areas of our business.
I have a rapidly growing food business and have been looking for a solution that would work well with our team ensuring that nothing goes astray.
Description
Fieldmagic is a complete and mobile field service platform designed for fire services, electrical, plumbing, security & maintenance, and HVAC industriesRead more about Fieldmagic
Pros and Cons from Fieldmagic users+9
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
I have been using Field Magic for about 8 months and still cant create reports that I need.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
Very methodical and easy to use, very straight forward.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
It is very easy to use and train new people to use.
Description
Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.Read more about Canfigure
Pros and Cons from Canfigure users
+15
Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.
Sometimes, I could not remember the path to change and publish some templates - this is due to the extensibility of the product and my poor memory.
With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
Paul N.
I am not using the reporting functionality at all and have compiled my own queries/views and dashboards. In addition the display of results in graphical format is quite limited.
The users expressed their fondness of Supatools over other Asset Management tools, because of its ease of use and functionalities.
Updating via emails are not neat/tidy - includes a lot of information (signatures and pictures) making it difficult to follow the notes.
The support has been fantastic in responsiveness and answering questions about how to make the application fit our business.
Paul N.
With any highly customizeable system, you run the risk of making things too complicated.
Paul N.
SupaDESK is great if you understand the importance of Service Delivery.
Best of all, extremely good value. Pricing is extremely competitive.
Ed O.
There are so many areas that can be configured by the administrator, all are easy and straight forward. Most of all, the Supatools team are very responsive and will assist in any way needed.
I really enjoy using and customizing Canfigure. It's part of my daily routine, and I'm excited to see what else I can do in the future.
Product is very cost effective and easy to use. Very versatile and easy to setup CI's and reports.
Sensitive content hidden] is always willing to assist and responds quickly when needed. One of the best customer service experiences I've had with any vendor/company I've worked with so far.
I really appreciate SupaTOOLS’ support help in getting the quick response and problem solving.
Very responsive and knowledgeable. They have frequent releases throughout the year that incorporate our requests for customization and bug fixes.
Ed O.
As a 10 year veteran of the product I like how it aligns to IT Service Management. It is so extensible and well modelled for Service Desk and IT management under ITIL.
In general the experience is good. Reporting is not user friendly.
Description
TRACKMEDIUM is a cloud-based quality management system (QMS) software designed to help businesses of all sizes to automate quality management & regulatory compliance processes for various industry standards and global regulations including ISO 9001, ISO 14001, IATF 16949, and OSHARead more about Trackmedium QMS
Pros and Cons from Trackmedium QMS users
No pros & cons found
Description
A cloud-based tool tracking solution that includes patented QR code labels, mobile apps and award winning features.Read more about GoCodes
Pros and Cons from GoCodes users+15
I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
When I scan a fire extinguishers I have to scroll through all of the drop down boxes and to find all of the fire extinguisher criteria options I need to check off.
We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well.
Set up was a little frustrating because we had a different inventory system.
GoCodes has been a great asset to our company in the 3 months that we have been users.
This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available.
Many of the products we looked at had multiple features we did not need. We were able to select the product that was best suited for our needs without having to pay for features we did not require.
Only cons are it is limited on number of product labels and no way to attach copies of receipts.
Overall it has been a positive experience. The software is easy to use and it is easy for new users to figure out and manage their inventory.
Integration process was very easy and the app is great.
The ease of usage, very user friendly and customization was what I think the selling point for us.
Having one software that addresses both is a great plus.
Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
Excellent customer service was one of the main reasons we selected the product.
Simple to use not overly complicated. It's nice having the camera integration to scan the QR codes.
Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.
Easy to add/delete things, very intuitive product (easy to use).
We are just now beginning to use the software to track assets. Our two big areas of need is maintenance tracking and asset depreciation accounting.
Description
Fleet Cost & Care helps equipment rental companies optimize their business operations with software for quoting, scheduling, dispatching, service, invoicing, and reporting. Save time, improve data accuracy, and increase profit margins.Read more about Fleet Cost & Care
Pros and Cons from Fleet Cost & Care users
+13
My experience has been very good with the product, the portability & the data collaboration are excellent.
John A.
Inability to retract and edit documents after export.
At first I was concerned over the growth from Crane Cost & Care to Fleet and then adding in ATOM, but I love the growth, and appreciate the large companies that have made this program so useful.
Poor job of keeping track of customer notes, project notes, contact information. This software needs a CRM module.
Outstanding company with with an even more outstanding work force that exudes passion for their work and passion to customer service.
Difficult to make changes to transactions when closed.
We also love that the Fleet Cost & Care team is always willing to help us in coming up with enhancements/customizations to increase overall efficiency or solve a recurring problem.
Some reports are hard to get , we still have to do work around's to build some spread sheets.
Perfect timing to move into paperless, once we got through set-up and training, we appreciate the efficiency of ATOM.
I have had a good experience as it was easy to use and learn.
First and foremost, we like that our billing and payroll can be turned around within hours with the use of ATOM and electronic tickets. The benefits are immeasurable.
The software is easy to use input the data for each project in the fields we need to perform our work at the best service possible.
I like the many features it has to complement the entire business cycle for crane and heavy haul transportation. Everything from asset tracking to the final invoice is well handled.
Quick and easy to learn and implement in to your daily work/sales cycle. Staff are passionate, readily available and some of the most knowledgably folks in the industry.
Quick and easy to learn and implement in to your daily work/sales cycle. Staff are passionate, readily available and some of the most knowledgably folks in the industry.
The support team is great and our account manager is always there for us.
Description
Zoidii is a CMMS software that is designed for businesses in several industry segments, such as manufacturing, food and beverages, facility management, and transportation. It helps organizations manage work orders, inventory, assets, documents, and more on a centralized platform.Read more about Zoidii
Pros and Cons from Zoidii users+13
Configuring PMs is super easy using the step by step process. The asset logbook is great for getting a single view of asset history without having to toggle through different work order screens.
It seems to be missing an end of shift type logbook.
It was straightforward to implement and is pretty easy to use. In particular, I like the ability to bookmark and follow critical work orders.
Can quickly tell you where all team members are working, what exactly the problem is, similar past problems and solutions.
The mobile app is just as user friendly. Customer support has been excellent throughout.
It lets us know when we need to service our equipment and what needs to be done. Unplanned breakdowns are very costly in our line of business.
It helps track the things we care about - maintenance backlogs, overdue PMs, parts low in inventory, and asset downtime.
Downtime has been cut in half since implementing Zoidii.
I found it very helpful and it makes maintenance planning, task assignment, work order tracking, and inventory management a sinch. I love the updates feed.
The software is so intuitive and easy to use, which really helps in training new people to use it. Being able to access it from any desktop or mobile device is a huge plus.
In particular, the work order kanban view makes it easy to visualize your work order backlog. Tech support has been excellent too.
Sensitive content hidden] was really great to work with on this project, tailoring this software to our needs.
Being able to cut our unplanned downtime in half has saved us a lot of money, a lot of headaches and has helped to strengthen our customer relationships.
Zoidii was quick and simple to implement. Since we went live, we can see why Zoidii stands out as the best software for maintenance management.
The user interface is also very minimalist and clean.
Since implementing Zoidii, I can now see who is doing what, where our maintenance budget is being spent, and whether I am getting value for money or not.
Description
TrackAbout is a cloud-based fixed asset tracking software with which enterprises can track, manage & maintain physical assets effectively & efficientlyRead more about TrackAbout
Pros and Cons from TrackAbout users+11
We are able to effectively track our assets in real time and have confidence when reporting for tax purposes that we are using accurate information. The staff is extremely friendly and helpful.
The high pressure cylinder exchange business allows for ample mistakes to be made.
Our Customers love follow on tracking for their own personal use. We have so many reports and great information at our finger tips to help our business as well as our customers.
I am the TrackAbout Manager at my company, without TrackAbout we would be a mess.
Very pleased with the software. Awesome support team and implementation specialist.
Very well on the track of the barcodes, but when the barcode is lost, missing or replace its hard to conciliated the new with the old information.
Improved accuracy of asset tracking data. Increased efficiency and better support for our staff and customers.
The mobile app is disappointingly basic and prohibitively expensive at this moment.
Their technical support has always been responsive and easy to work with. All of this allows for us to be very confident in the bills that we issue to our customers.
It's a pleasure to talk to them. Their email support program is great.
I find the software easy to use it is not complicated at all and for someone who is not a tech person ease of use is very important.
It is a good, user friendly tacking software, with many options for the user.
The app makes it simple for deliveries. Also, it helps save time and money because the need for a mobile unit is eliminated.
The pro's of the product is having the ability to increase rental revenue by knowing exactly what cylinders are at a customer by serial number and also the date it was received.
Description
Schedule maintenance, manage services, document repairs & view reporting. Heavy equipment maintenance software built for construction.Read more about Tenna
Pros and Cons from Tenna users+11
Great product and great costumer service from the very beginning. Tenna has been amazing with helping us to make adjustments to fit our needs.
Some devices are not working properly and some devices that are in the same area as other devices are going offline while the others are not.
The ability to easily scan assets in and direct that to a location is the best part of tracking equipment.
We have recovered two pieces of stolen equipment within hours of them being taken. This alone paid for the system.
I love how Tenna works overall and I love being able to track my equipment, inventory, and tools in one place with a lot of the data easy to get too.
I get glitches every now and then not sure if it’s a internet problem or the cell phone app.
I really like how organized the software is and if can't figure something out or need help our Tenna CS is always on top of it.
Only feature that I think is missing, is GPS trackers for older vehicles.
Features I like the most are the asset tracking and inventory management. It's hard to find a company that manages everything from vehicles to hand tools as effectively as Tenna does.
Good, quality system with even better customer service.
We really can't speak enough about the high quality of customer service. They have really backed up everything that they had told us while we were looking into this software.
Relatively easy to use and very helpful support service. Allows to have a lot of equipment uploaded, so easier to control.
I like the idea where its a one stop shop for asset tracking.
System is intuitive and easy to use. Very quick to add assets.
Description
Fiix, by Rockwell Automation company, is the #1 way to manage work, assets, and parts. Get a 360-degree view of costs, schedules, KPIs, and more. Boost asset performance and drive uptime with cloud and mobile capabilities, AI-driven insights, and the ability to connect with 1000s of business systemsRead more about Fiix
Pros and Cons from Fiix users+15
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
Description
Equipment maintenance software for managing recurring services, maintenance histories and work orders. QR/Barcode and RFID scanning functionality. Try It For Free!Read more about EZOfficeInventory
Pros and Cons from EZOfficeInventory users
+15
Entering our assets was extremely simple and I am very happy with the ability to customize the software to my requirements.
When booking multiple items at once, it won't tell you if there are booking clashes for any specific item, so each item has to be booked individually which is inefficient and annoying.
Location and service status are also fantastic features that help us run our business more efficiently. I love that it is accessible from anywhere.
The UI is very confusing to learn if you are new to EZO; cannot submit large inventory items (many line items); mobile platform is very heavy and boring.
Joshua J.
It's great software for keeping track of equipment assets used on a daily/weekly basis. It's been a great resource for the entire staff, and the customer service is phenomenal.
Software is very confusing. There are many inconsistencies throughout the application.
We looked at several different platforms, but EZOfficeInventory was the best with all the features we wanted, scanning and tracking for the best price.
The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning.
Being able to integrate Excel into the process makes things so much smoother. The mobile app is almost as user friendly as the desktop version and is super helpful when being constantly on the move.
Our experience has been great. When we needed advice and assistance, EZOfficeInventory support has been available and very helpful.
We have equipment located all over the world, so having an easy and effective tool to track it all is vitally important.
Overall my experience with EZOfficeInventory has been great. The instructor is very helpful and it has made the whole process, especially since this is my first time very simple.
My organization uses the software to keep track of all our of high value assets. EZOfficeInventory makes it easy for us to checkout and track who we have assigned our assets to and where they are.
What I like most about this software is it straight forward ease of use and all the necessary features that a manufacturing company would need.
Sherry N.
I enjoy how easy and intuitive EZOfficeInventory is to use on a weekly basis with tracking and receiving assets for our logistics team.
Excellent customer service, the best and faster service and reply.
It will have saved us so much money in the long run and we are now a lot more organised and our sub-contractors are showing more care toward the tools they borrow.
Integration with Zendesk. Easy to import data for assets.
Description
Fracttal One is a maintenance management software that helps companies to manage and optimize their operations. We use technology to eliminate failures, adjust costs, minimize risks and maximize operations. The future of maintenance is at Fracttal.Read more about Fracttal
Pros and Cons from Fracttal users
+15
It was a good experience, among all that evaluates, it was what best suited, what we were looking for. It has a very sales model and platform.
IVAN A.
It does not handle the volumes of information well, the API available does not completely solve the problem. New versions sometimes contain errors that are difficult to reverse.
It is a great cmms software because of the ease of use and gives you the advantage to manage a lot of different areas of your company at the same time, you can say It´s an all in one software.
Ivan O.
That information is stored on their cloud. It is more vulnerable than having a local working software.
Matias K.
Fracctal is a very useful and practical software, which allows for good planning for asset maintenance.
Dora L.
The menu is not very functional, very small icons and there are no representative icons.
IVAN A.
The versatility and ease of navigation, is also quite friendly to navigation for my technicians who do not have a great academic preparation.
Pedro B.
I am still discovering potential of the platform. No possibility to evaluate at this stage.
It's a good online responsive software and we can use in all mantenances that the have with our clients.
Matías R.
It lets you build and adjust the software to your company needs, which is amazing for a software this economic. Customer support is quick and helpful.
My experience in Fracttal, compared to other softwares, was very easy to learn and friendly with those who just want to integrate into it.
I really like how easy it is to use, they are improving every day with the observations made by the community who use it and put it into practice for everyone.
Fracttal is easy to use, it's very friendly to manage assets in cloud of your company. Cellphone app and you can use with a smartphone.
Rafael Thomas P.
A great application to compliment your business.
Fracttal helps to organize your maintenance department, reducing costs and increasing quality.
Luis B.
What I liked the most about this software is the easy use of the tool (For users and customers) and the costumer service of the Frattal team.
Good software, the more you use it the easier it becomes due to the standard of the processes.
Easy to use and rules are clear. API's provide independence to customers to update or get data.
Description
Equipment maintenance software that helps you keep your assets safe, compliant, and in good condition. Create custom digital inspection forms, automate preventive maintenance scheduling, track work orders, and eliminate the cost (and mess) of paper with Whip Around.Read more about Whip Around
Pros and Cons from Whip Around users+15
My overall experience has been great. Everyone likes using the app and not having to turn in paperwork at the end of the day is a nice for the drivers and nice for the managment.
Driver realized his mistake but was unable to change vehicle. Now the record shows an incorrect fault on a vehicle and we have to indicate a "repair" that was not done.
The software is easy to use, the setup is quick and easy and the company overall is great. You can tell that they care about their customers and want to improve their product to suit our needs.
It does not alert me when a driver files a failed inspection.
The ability for me to know that my vehicles are maintained and in good condition on a daily basis, without me having to be out there inspecting them myself is great.
Doesn't happen often, and I think it might be if my phone switches from wifi to cell signal, but it has been frustrating.
The customer support is outstanding, the setup is easy, the reports are super informational and everything’s great.
We have seen less vehicle damage and when it does happen, we know who was responsible and what happened.
We love the ability to customize the inspection reports to fit our needs. Its ease of use that requires a minimal training session to learn how to use the application.
Whip Around offers the best service at the lowest cost I found. They provide my company with great customer service, and a great product as well.
This has been a great improvement for our company since we began using this app.
Great experience with this app my employees love it.
This company is very user friendly and affordable.
I liked the ease of use and the quick answers to my questions from the support staff.
Whip Around has been very easy to integrate into our operations and our team members were able to use it quickly and effectively from day 1.
Fantastic System - Easy to Use - Made us Compliant.
We like the adaptability of the inspection templates, that we could control what our drivers look at each time, and that it integrates with some of our other software.
User Friendly for Maintenance Compliance and Cost Tracking.
Description
Job Tracking & Invoicing Functionality Through Your Mobile Device .Instant Access to Your Customer Info from any Device. Includes Tools for Quoting, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration, and a growing list of other great features.Read more about mHelpDesk
Pros and Cons from mHelpDesk users
+15
Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Very complicated, problems syncing, workflow is horrible, not efficient. Went to cancel after 5 days and was told I couldn't get any of my money back after I had paid for a full month.
The free trial, the ease of setup and very reasonable price, along with supreme customer support; I could not have asked for a better company and product.
No one who works there knows in the ins and outs of the program and they never can give consistent answers. Our company had lost thousands of dollars by implementing this application.
We love the simplicity and straightforward design of this service management solution. QuickBooks integration is a great timesaver.
It is an embarrassment to our company when using it in the field and has only been a headache from day one. Do yourself a favor and DO NOT BUY THIS SOFTWARE.
The product is a great concept, and when we first started, it was good. The form is very intuitive, easy to change, like the workflow system.
For example, it has some glaringly missing auditing capabilities. A person can assign an Item in a Work Order/Jobs under another person's name, and there is no record of who did it for accountability.
We initially liked this platform because for what we needed it was one of the best values out there at the time.
System is EXTREMELY LIMITED in what it can actually do.
Best thing about MHelpDesk is that its all online and they have very supportive customer service reps.
Good service industry tool and a small business must have for techs, work orders and mamanging pretty much everything.
David R.
The product is very easy to use. The report section is terrific, especially when looking for errors and omissions done by other users.
The calendar integration with Google worked well and the appointment processing flow was good enough. Invoicing and job dollar tracking worked OK as well.
Building jobs and estimates. Sales department is good.
My overall experience was great It managed everything that i needed without me having to leave this platform at any time.
Elainy M.
Their customer service team answers and solves issues within minutes. They definitely know their software and ways to make it fit your needs.
Billing is a breeze with in the email feature you send to your customers. They can pay directly with PayPal or Credit Card account.
Description
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.Read more about ServiceM8
Pros and Cons from ServiceM8 users+15
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
Has been great, with great help when needed , i highly recommend this software to any business that wants to have sucsess.
But when you find issues, you will be ignored by ServiceM8.
Thank you for being so helpful and taking feedback in order to continue assisting us in providing services that we require. Customer service amazing.
Since then the only contact I've had was after I complained every 2 weeks that we'd heard nothing and more duplicates were being created.
I've recommended to 2 other businesses just this week. My favourite aspects are that it's visually appealing, easy to use, reliable & customer support is extremely prompt.
Basic- disappointing development and customer service.
We have been using ServiceM8 since 2013 and it's been a great success. Easy to learn, easy to learn and easy to teach.
I've really enjoyed using serviceM8 to manage my team. It's great, and I'd reccomend it to teams with less than 20 people for communication, organization and all with a good price tag.
There are two great features that made me go with ServiceM8. As a sole operator (at the moment) the cost per month was fantastic as i was only paying for what jobs i could do in the month.
This software has allowed quick turnaround times and the ability to give efficient and timely services to those customers in need. The invoice tool with ServiceM8 has been a great help as well.
Easy to use, easy to keep track of jobs and customers. Fantastic way to keep track of jobs and keep people honest with a record of everything associated with the job in the diary.
Customer support is brilliant, and overall I really think that ServiceM8 is GREAT.
Great service software with many functionality at an accessible price. Integration to quick book and others good accounting programs.
Excellent integration with just about everything. Easy to use, so many capabilities.
It has helped the company stay on task, keep organized, and become a better business.
Then rearranged the calendar to fit in the 92 duplicate jobs.
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