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Zuora Logo

Zuora

3.9
(48)

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Commerce, Billing & Finance to Power Subscription Businesses

(14)

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Zuora Pricing, Features, Reviews and Alternatives

Zuora FAQs

Q. What type of pricing plans does Zuora offer?

Zuora has the following pricing plans:
Starting from: $1.00/year
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Zuora?

Zuora has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zuora support?

Zuora supports the following languages:
English


Q. Does Zuora offer an API?

Yes, Zuora has an API available for use.


Q. What other apps does Zuora integrate with?

Zuora integrates with the following applications:
PayPal, NetSuite, Salesforce Sales Cloud, QuickBooks Online


Q. What level of support does Zuora offer?

Zuora offers the following support options:
24/7 (Live rep), Knowledge Base, FAQs/Forum

Zuora product overview

Price starts from

1

Per year

What is Zuora?

Zuora’s Z-Business enables subscription companies across multiple industries grow revenues and scale by rapidly bringing new services to market without being held back by operational constraints.

Key benefits of using Zuora

With Z-Business you can:

-Increase revenue through high volume B2C channels and negotiated B2B sales, all while still maintaining maximum pricing flexibility

-Easily handle the impact of add-ons, upgrades, renewals, and cancellations, as well as accommodate multiple currencies and taxation without burdening your billing and finance operations.

-Quickly summarize month-end billing, cash and revenue numbers, gain insights into key subscription metrics, and the financial controls to support compliance and auditability.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
FAQs/Forum

Training options

Live Online
Documentation
In Person
Webinars

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Zuora pricing information

Value for money

3.5

/5

48

Starting from

1

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Zuora features

Functionality

3.9

/5

48

Total features

53

5 categories

Most valued features by users

Third-Party Integrations
API
Reporting/Analytics
Reporting & Statistics
Alerts/Notifications
Customizable Reports
Multi-Currency
Real-Time Data

Zuora users reviews

Overall Rating

3.9

/5

48

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.92/10
Rating distribution

5

4

3

2

1

10

26

9

3

0

Pros
On the other hand, the integration of the software with others in the market is very good, such is the case of our CRM that joins perfectly with Zuora.
The ability to pull customer and data reports is really nice. It's great that you can use the tool with other softwares, as well.
They provide outstanding technical and customer support and they will hold your hand until you're finally happy.
Cons
There are no SLA's in place for the support team to get back with you. There integration from Zuora to SF is awful and half of the time the data does not appear.
Building reporting can be a bit complex & it can be pretty slow to pull certain reports. Inability to link between multiple data sources in reporting which can be frustrating.
Sometimes can be confusing with how it sends to Z billing but for the most part I don't have much to complain about.

Common Zuora comparisons

Zuora logo
PayPal logo
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Zuora logo
NetSuite logo
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Zuora logo
Xero logo
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Zuora logo
Sage Intacct logo
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Zuora logo
QuickBooks Online logo
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