BDC AI - 2026 Pricing, Features, Reviews & Alternatives

BDC AI is a cloud-based WhatsApp CRM built for automotive dealerships in Mexico, combining AI-powered lead response with campaign management and automatic CRM logging. The AI agent connects to an existing WhatsApp Business number via the Meta Business API in coexistence mode, requiring no number change, and responds to inbound leads in seconds around the clock, including nights, weekends, and campaign peaks. Beyond text, the agent handles voice notes, photos, and documents such as receipts and vehicle registration cards, extracting relevant data and saving it directly to the contact record. The system is trained on business-specific data including inventory, pricing, operating hours, and branch locations, and applies automatic quality control per conversation to prevent fabricated responses.

The platform covers the full automotive sales and service flow: ad lead capture, test drive scheduling, service appointment booking, and portfolio follow-up. Contact segmentation by brand, model, year, and vehicle type supports targeted WhatsApp campaigns delivered through the Meta official API with approved templates and guaranteed delivery, alongside email campaigns featuring a visual editor and real-time open and click tracking. When a conversation requires human intervention, the agent escalates to the correct sales or service advisor with full conversation context intact. Multi-location support accommodates dealer groups, and a shared inbox with mobile app access gives teams real-time supervision across all active conversations.

BDC AI also includes a pipeline and conversion dashboard, a vehicle database integration, and compliance with Mexican data protection regulations (LFPDPPP). CRM functionality is included in the plan, onboarding carries no additional cost, and deployment is operational within days. The platform also serves adjacent verticals such as solar energy businesses operating similar BDC sales functions.