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frag.hugo Logo

Cloud-based GDPR & IT security platform for SMEs

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frag.hugo - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

frag.hugo overview

What is frag.hugo?

frag.hugo is an all-in-one cloud-based data protection and IT security compliance platform designed for German SMEs that need to meet GDPR requirements and IT security standards without dedicated in-house expertise. The platform combines automated compliance workflows, a legally mandated external data protection officer (DPO) service, and modular IT security tools into a single subscription, reducing the administrative overhead typically associated with maintaining regulatory compliance.

frag.hugo delivers a structured compliance environment through features including automated processing activity records, data protection impact assessments, incident reporting workflows, and customizable policy templates. The integrated external DPO service fulfills the statutory obligation under GDPR for organizations required to appoint one, with qualified advisors accessible through the platform. IT security modules extend coverage to areas such as vulnerability management, employee awareness training, and security policy documentation, supporting alignment with frameworks including ISO 27001 and BSI IT-Grundschutz.

frag.hugo targets small and medium-sized enterprises across industries such as healthcare, finance, legal services, and retail, where data protection obligations are particularly stringent. The SaaS deployment model requires no on-premise infrastructure, and role-based access controls allow compliance responsibilities to be distributed across teams. Fixed monthly pricing provides cost predictability, making enterprise-grade compliance tooling accessible to organizations without large IT or legal budgets.

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frag.hugo’s user interface

Ease of use rating:

frag.hugo reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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frag.hugo's key features

Most critical features, based on insights from frag.hugo users:

Compliance management
Data discovery
Data subject requests (dsr/dsar)

All frag.hugo features

Compliance management
Data discovery
Data subject requests (dsr/dsar)

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frag.hugo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Documentation
Webinars
Live Online
Videos
In Person

frag.hugo FAQs

Q. Who are the typical users of frag.hugo?

frag.hugo has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does frag.hugo offer?

frag.hugo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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