BFLOW - 2026 Pricing, Features, Reviews & Alternatives

BFLOW® is the business management platform built for durable and home medical equipment (DME/HME) suppliers, pharmacies and the billing teams behind them. It replaces the patchwork of fax inboxes, spreadsheets, clearinghouse portals and billing software with one system that follows a patient from the first referral fax to the final payment.

Intake that works for you

Every inbound fax, upload and document lands in one intake engine. BFLOW® splits multi-patient faxes into patient packets, matches them to the right chart, routes remittances and office mail to their own workflows, and holds anything uncertain for a person. An agentic intake system drafts patients and orders from the documents, re-checks every write before it happens, and asks a human whenever the evidence is unclear.

Orders, prescriptions and signatures

Generate standard written orders and send them to physicians by fax, email or the physician portal; signed copies that come back are matched to their prescription automatically. Delivery tickets and signing packets are signed on a phone or tablet, and the signed copy is kept as the permanent record.

Billing and revenue cycle

Verify eligibility, scrub and transmit 837P claims, bill rentals month by month, and track every claim through acknowledgments and payer status. Electronic remittances (835) post automatically to the right service lines, with denials, rejections, rebills, secondary billing, write-offs and patient statements handled in the same screens. One balance engine drives every claim, patient and receivables view, so the numbers agree everywhere.

AI voice agents

AI agents place phone calls for your team: payer calls to check claim status and benefits, and patient calls to confirm resupply orders and collect contact preferences. Every call is recorded and its results are saved to the patient record.

AI reporting

BFLOW Ask turns plain-English questions into full reports with key metrics, charts and tables built from your live data: receivables, collections, denials, referral sources, sales by product and more.

Payer contract and enrollment checklists

Track every payer contract, enrollment and clearinghouse setup step in one checklist, with a clear view of what is waiting on your team and what is waiting on the payer.

Automation throughout

Refill and resupply tracking, timely-filing queues, automatic claim queueing, fax sending and receiving, physician outreach, payment reminders and fee schedules run on rules you control, with guardrails that keep automation from acting on incomplete data.

Built for medical equipment suppliers of every kind (respiratory, sleep therapy, mobility, oxygen, orthotics) and specialty pharmacies, and for revenue cycle teams managing many locations from one login.