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MaximEyes vs Crystal Practice Management Comparison (2026)

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Good recommendations?

MaximEyes logo

MaximEyes

Crystal Practice Management logo

Crystal Practice Management

Overview

MaximEyes.com is an all-in-one cloud-based eye care EHR, practice management, optical point-of-sale, ophthalmic image management, and patient engagement system.

Crystal PM is a practice management and EHR platform built for independent optometry practices that adapts to how your office works. Customize templates, workflows, and layouts while managing scheduling, records, inventory, billing, and patient engagement in one system.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

350

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

365

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

45

5

4

3

2

1

30

9

3

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.3

38

5

4

3

2

1

22

11

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

Pros

“Great staff support and a much easier transition from another EHR and the paper files”
JO

Jennifer O.

Owner/ Optometrist

“The customer service with MaximEyes is the best I've every experienced.”
RV

Rebecca V.

Optometrist

“We love the customization. While it can be time consuming at the beginning to set things up properly, it works in your favor in the end.”
HN

Hannah N.

Optometrist

Pros

“sensitive content hidden] has helped me on multiple occasions with any technical support, always able to answer and solve my questions or issues. ”
EW

Erica W.

President

“It's easy to use, user friendly, has the important information needed to schedule Patients, to keep information on their visits, record notes/chart, etc.”
ML

Mary L.

Office Manager Back Office Lead

“Crystal PM continues to improve their software with refinements and 3rd party integrations. ”
PB

Peter B.

President

Cons

“Tech support for the program is very time consuming.”
JK

Jenna K.

COO

“Changing prices for optical lenses is cumbersome. ”
PF

Peter F.

Doctor of Optometry and Private Practice Owner

“Now, we wanted to change pricing with a new year and it is not as simple as it should be.”
PF

Peter F.

Doctor of Optometry and Private Practice Owner

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features78
  • AI Copilot
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Audit Trail
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Diagnostic Imaging
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • File Sharing
  • For Ophthalmologists
  • For Optometrists
  • Forms Management
  • Generative AI
  • HIPAA Compliant
  • Historical Reporting
  • Imaging and X-rays
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Database
  • Medication Management
  • Mobile Access
  • Multi-Location
  • ONC-ATCB Certified
  • Order Entry
  • Outcome Assessment Tools
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Recall Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Voice Recognition
  • Workflow Management
  • Total features25
  • AI Copilot
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Audit Trail
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Diagnostic Imaging
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • File Sharing
  • For Ophthalmologists
  • For Optometrists
  • Forms Management
  • Generative AI
  • HIPAA Compliant
  • Historical Reporting
  • Imaging and X-rays
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Database
  • Medication Management
  • Mobile Access
  • Multi-Location
  • ONC-ATCB Certified
  • Order Entry
  • Outcome Assessment Tools
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Recall Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations3
  • Abyde
  • Adit
  • BillFlash
  • Demandforce
  • DoctorConnect
  • Mango Voice
  • Optify
  • Patient Communicator
  • Solutionreach
  • Synapse
  • Vital Interaction
  • Waystar
  • Weave
  • Worldpay for Business
  • Total integrations14
  • Abyde
  • Adit
  • BillFlash
  • Demandforce
  • DoctorConnect
  • Mango Voice
  • Optify
  • Patient Communicator
  • Solutionreach
  • Synapse
  • Vital Interaction
  • Waystar
  • Weave
  • Worldpay for Business

Alternatives

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