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iTRUST vs Crystal Practice Management Comparison (2026)
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Good recommendations?
iTRUST
5
147
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Crystal Practice Management
5
22
4
11
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
iTRUST enables professionals to seamlessly create, send, and manage all patients’ prescriptions. It lets professionals seamlessly communicate with patients via 2 way texting, automates appointment reminders, and recalls.
Crystal PM is a practice management and EHR platform built for independent optometry practices that adapts to how your office works. Customize templates, workflows, and layouts while managing scheduling, records, inventory, billing, and patient engagement in one system.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
5.0
151
5
4
3
2
1
147
3
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.4
37
5
4
3
2
1
22
11
2
1
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Deron B.
Prouct Engineer
Valerie E.
Project Manager
Amanda G.
HR Generalist
Pros
Erica W.
President
Mary L.
Office Manager Back Office Lead
Peter B.
President
Cons
Taylor B.
File Assistant
Travis J.
Systems Analyst
Kelly D.
Procurement
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review3 months ago
- Vendor responds to reviews
- Last review12 days ago
Key features
- Total features27
- Appointment Management
- Calendar Management
- Charting
- Check-in/Check-out
- Claims Management
- Client Portal
- Commenting/Notes
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Email Reminders
- Faculty/Staff Management
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Inventory Management
- Multi-Location
- Online Scheduling
- Patient Portal
- Patient Records Management
- Recall Tracking
- Records Management
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Room Scheduling
- SMS Messaging
- SOAP notes
- Scheduling
- Task Management
- Third-Party Integrations
- Wait List Management
- Total features25
- Appointment Management
- Calendar Management
- Charting
- Check-in/Check-out
- Claims Management
- Client Portal
- Commenting/Notes
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Email Reminders
- Faculty/Staff Management
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Inventory Management
- Multi-Location
- Online Scheduling
- Patient Portal
- Patient Records Management
- Recall Tracking
- Records Management
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Room Scheduling
- SMS Messaging
- SOAP notes
- Scheduling
- Task Management
- Third-Party Integrations
- Wait List Management
Integrations
- Total integrationsN/A
- Abyde
- Adit
- BillFlash
- Demandforce
- DoctorConnect
- Mango Voice
- Optify
- Patient Communicator
- Solutionreach
- Synapse
- Vital Interaction
- Waystar
- Weave
- Worldpay for Business
- Total integrations14
- Abyde
- Adit
- BillFlash
- Demandforce
- DoctorConnect
- Mango Voice
- Optify
- Patient Communicator
- Solutionreach
- Synapse
- Vital Interaction
- Waystar
- Weave
- Worldpay for Business
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