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Molin Logo

Sell more & reduce customer support with your shop’s ChatGPT

Table of Contents

Molin - 2026 Pricing, Features, Reviews & Alternatives

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Molin overview

What is Molin?

Molin is an artificial intelligence assistant designed for e-commerce platforms. It streamlines sales, support, and marketing efforts by offering product recommendations, multilingual support, content creation, customer analytics, and integration with major e-commerce plugins such as Shopify and WooCommerce.

Key benefits of using Molin

- Reply instantly: Answer customer questions instantly in 92+ languages.
- Sell more: Recommend products to your customers in conversation to sell more.
- Collect leads: Let your AI collect visitors' emails seamlessly.
- AI Actions: Let Molin do the hard work: Track orders, give refunds and cancel orders.
- Live chat: Take over from Molin and engage directly with customers in the same chat session.
- Facebook integration: integrate it into Facebook Messenger, so it replies beyond your own page.

Starting price

19per user /
per month

Alternatives

with better value for money

Molin’s user interface

Ease of use rating:

Molin reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Molin's features

AI copilot
AI/Machine learning
Augmented analytics
Automated responses
Canned responses
Chatbot
Code-free development
Contextual guidance
Customer experience management
Customer support
Customizable branding
For sales/marketing
Intent recognition
Language detection
Lead capture
Live chat
Multi-Channel communication
Multi-Language
Natural language processing
Pre-Configured bot
Proactive chat
Transcripts/Chat history
Transfers/Routing

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Molin pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

/user

Features included:

  • 25 conversations
  • Up to 500 products
  • 5 preset answers
  • Transfer to human agent
  • Limited access to AI Sidekick
  • Limited conversation history

Startup

19

/user

Per month

Features included:

  • 125 conversations
  • Up to 2,000 products
  • 20 preset answers
  • Collect potential leads' emails and phone numbers
  • Facebook Messenger integration
  • Chat support

Growth

49

/user

Per month

Features included:

  • 500 conversations
  • Up to 10,000 products
  • 50 preset answers
  • Order updates
  • Tracking codes
  • Full conversation history
  • Limited analytics
  • Remove "Powered by Molin AI" label
  • 24/7 chat support

Scale

99

/user

Per month

Features included:

  • 1,250 conversations
  • Up to 50,000 products
  • 100 preset answers
  • Order cancellation
  • Order modification
  • Full analytics
  • API access for custom actions
  • Priority 24/7 chat support

Gold

1,900

/user

Per month

Features included:

  • Unlimited conversations
  • Unlimited products
  • Unlimited preset answers
  • Custom integrations
  • Custom workflow automations
  • Custom API connections
  • Dedicated support agent

User opinions about Molin price and value

Value for money rating:

Molin support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos

Molin FAQs

Q. What type of pricing plans does Molin offer?

Molin has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Molin?

Molin has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Molin support?

Molin supports the following languages:
English


Q. Does Molin offer an API?

No, Molin does not have an API available.


Q. What level of support does Molin offer?

Molin offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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