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ChatGPT
5
257
4
102
3
18
2
8
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify conversations through human-like AI.
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ChatGPT - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
ChatGPT overview
Based on 402 verified user reviews
What is ChatGPT?
ChatGPT is a chatbot solution offering key features such as natural language processing, content generation, text editing, language detection, and multi-language support, among others.
Who uses ChatGPT?
Reviews for ChatGPT come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (7%), and Marketing and Advertising (5%). The most frequent use case for ChatGPT cited by reviewers is as an AI writing assistant (66% of reviewers).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Idea Generation and Brainstorming
Chat and Conversation
Content Creation
Frequent errors and glitches
Cost and feature limitations
ChatGPT’s user interface
ChatGPT reviews
Overall rating
4.4
/5
402
Positive reviews
82
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.82/10
5
4
3
2
1
257
102
18
8
17
Cristin H.
Office manager
Shana G.
Safety and Fleet Administrator
Matthias Y.
Student
Colene W.
Office Manager
David N.
IT Operations Manager
Ilaria C.
Cultural Journalist
Who uses ChatGPT?
Based on 402 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ChatGPT's key features
Most critical features, based on insights from ChatGPT users:
All ChatGPT features
Features rating:
ChatGPT alternatives
ChatGPT
Starting from
20
/user
Per month
Gemini
Starting from
19
Per month
Grammarly
Starting from
12
/user
Per month
Notion
Starting from
12
/user
Per month
ChatGPT pricing
Pricing plans
Pricing details:
User opinions about ChatGPT price and value
Value for money rating:
To see what individual users think of ChatGPT's price and value, check out the review snippets below.
Cristin H.
Office manager
Shana G.
Safety and Fleet Administrator
ChatGPT integrations (1)
Integrations rated by users
We looked at 402 user reviews to identify which products are mentioned as ChatGPT integrations and how users feel about them.
Integration rating: 4.6 (19)
Integration rating: 5.0 (4)
“The integration with Grammarly is helpful because it provides an additional level of proofreading while I am working directly in Google Docs. It can catch grammar, spelling, clarity and tone issues as I write, without requiring me to copy the content”
Brian W.
Communications and Marketing
Integration rating: 4.5 (3)
Integration rating: 5.0 (3)
“Embedding tour videos in the guidecards for Matterport scenes has been a crucial component in ensuring our tour is as accessible as it can be.”
Arianna A.
Marketing Intern and Student Ambassador
Integration rating: 4.5 (3)
Integration rating: 4.5 (2)
“We use shared Google files to allow granular changes to presentations used with the signage system.”
Ed J.
Senior IT Technician
ChatGPT support options
Typical customers
Platforms supported
Training options
ChatGPT FAQs
Q. What is ChatGPT used for?
ChatGPT is an artificial intelligence chatbot developed by Anthropic. It is a conversational AI software designed to understand natural language queries and provide human-like responses. ChatGPT can be used for a wide range of applications including customer service, marketing, research, content creation and more. The main features of ChatGPT include its advanced natural language processing capabilities powered by a large language model, the ability to have natural conversations and remember context, and provide detailed explanations. Users can have open-ended discussions with ChatGPT on a wide range of topics, pose follow-up questions, and the chatbot will attempt to answer coherently based on the information it's been trained on. Some key technical details about ChatGPT include that it is built on Anthropic's Constitutional AI approach, which is designed to make AI systems safer and more aligned with human values. The natural language processing model itself has been trained on massive datasets crawled from the internet in order to ingest a broad range of human knowledge and conversations. ChatGPT offers API access to integrate with other applications.
Q. Does ChatGPT support mobile devices?
ChatGPT supports the following devices:
Android, iPhone, iPad