getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

My Pet Pal Logo

Cloud-based pet care marketplace for UK businesses

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

My Pet Pal - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

My Pet Pal overview

What is My Pet Pal?

My Pet Pal is a cloud-based, mobile and web-based platform serving UK pet owners, pet care providers, and pet brands through a unified marketplace and business management system. Pet owners can search, compare, and book local services including boarding, daycare, sitting, walking, grooming, and training, supported by provider profiles and reviews. A built-in pet product shop allows owners to discover and purchase products from brands and sellers, while a community hub consolidates the pet ownership experience into a single platform.

For pet care providers, My Pet Pal delivers a full suite of operational tools: online booking with calendar and availability management, recurring bookings, team scheduling, invoicing, and payment tracking. A CRM covers contacts, leads, deals, pipelines, sequences, tasks, and email templates, and an embeddable booking widget extends reach beyond the platform. Provider analytics and an ROI calculator support data-driven business decisions. Subscription management and advertising space management round out the feature set for brands and sellers seeking access to a targeted pet-owner audience.

My Pet Pal targets independent pet care professionals and businesses of all sizes across pet care services and pet retail and e-commerce sectors in the UK. By consolidating marketplace discoverability, booking, payments, scheduling, CRM, and brand advertising into one platform, it addresses the operational fragmentation common across the pet care industry.

Starting price

29flat rate /
per month

Do you work for My Pet Pal? Manage this product listing

My Pet Pal’s user interface

Ease of use rating:

My Pet Pal reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

My Pet Pal's key features

Most critical features, based on insights from My Pet Pal users:

For lawn care
Job management
Mobile access
Scheduling

All My Pet Pal features

For lawn care
Job management
Mobile access
Scheduling

My Pet Pal pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard (Free)

0.00

Features included:

  • Automated Bookings and payments
  • Calendar and availability management
  • Invoicing
  • Secure payments through stripe
  • One inbox for all your customers
  • Team management
  • Public Profile
  • Free Marketing to our pet owner audience

Premium (£29/month)

29

Per month

Features included:

  • Complete business management for pet care providers and teams. Includes automated bookings, calendar management, invoicing, a unified client inbox, team management with shared calendars and availability, holiday and festive pricing that applies automatically, and customisable automated deposits with card payments via Stripe, including Klarna and PayPal.

User opinions about My Pet Pal price and value

Value for money rating:

My Pet Pal support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Documentation
Live Online

My Pet Pal FAQs

Q. Who are the typical users of My Pet Pal?

My Pet Pal has the following typical customers:
Freelancers, Small Business


Q. What level of support does My Pet Pal offer?

My Pet Pal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories