Novasoft Retail Co-Pilot for LS Central - 2026 Pricing, Features, Reviews & Alternatives

Novasoft Retail Co-Pilot for LS Central is a cloud-based conversational AI add-on built as a native Business Central AL extension on Microsoft Copilot Studio. Designed for retail chains running LS Central across three or more stores, it allows store managers, buyers, retail finance teams, and executives to ask plain-language questions in English, Arabic, or Hindi against live POS data and receive answers with drill-downs to underlying transactions. No separate portal, no data export, and no back-office desktop login are required. Deployment completes in 2 to 5 days against an existing LS Central SaaS tenant, and the solution runs alongside Microsoft Copilot rather than replacing it, covering the retail-specific layer that horizontal Business Central Copilot does not address.

Novasoft Retail Co-Pilot for LS Central surfaces 20-plus pre-aggregated retail KPIs spanning daily, MTD, weekly, and monthly sales; top items, staff, categories, and promotions; loyalty performance; terminal exceptions; variant and section analysis; zero-movement stock; and target achievement. Multi-company consolidation via ChangeCompany with waterfall-driven incremental sync eliminates manual cross-entity reporting for multi-country retail groups operating across markets such as UAE, KSA, India, and the USA. Store-scoped permissions ensure each user sees only data within their authorised scope. Operational actions including transfer order creation, task assignment, barcode and SKU lookups, and full loyalty member profile retrieval are all executable from a single chat prompt inside Microsoft Teams, Outlook, or WhatsApp Business. Three pre-built autonomous agents extend the platform further: the Replenishment Agent monitors stock against sell-through and drafts inter-store transfers and replenishment orders; the Loyalty Agent profiles members weekly and recommends targeted promotions; and the Exception and Shrinkage Agent reviews voids, refunds, no-sales, and price overrides per terminal and staff against rolling baselines. A pluggable AI engine layer supports Azure OpenAI, Anthropic Claude Sonnet and Opus via AWS Bedrock, and native Business Central AI, with engine switching requiring only a configuration change. A BC MCP Server endpoint exposes the same retail tool registry to external orchestrators such as Copilot Studio agents, Claude Desktop, and custom GPTs with audit-grade, per-user logging.