RetailNext - 2026 Pricing, Features, Reviews & Alternatives

RetailNext is a comprehensive retail intelligence platform that delivers e-commerce style analytics and operational insights for brick-and-mortar environments. The platform integrates modules across operations, asset protection, merchandising, store design, and marketing functions. It supports deployment across hundreds of brands in more than one hundred countries and aggregates data from tens of thousands of sensors to enable enterprise retailers to analyze in-store performance through a unified suite of cloud-based products.

The Traffic Analytics module is powered by advanced sensor technology including the Aurora next-generation IoT sensor to measure foot traffic in real time and differentiate between staff and shoppers across multiple entrances and store zones. The Video Security product provides comprehensive physical security coverage with high-resolution recorded video accessible on desktop and mobile devices and rapid access to footage for investigation workflows linked to point-of-sale data. The Occupancy solution measures and controls store capacity in real time and offers an API for integration with customer-facing applications that display current occupancy levels. The Insights product maps complete shopper journeys to track dwell times, zone performance, and conversion metrics at product-category level. Visual Merchandising delivers cloud-based compliance auditing to verify merchandising standards across locations.

All analytics are available through customizable dashboards and a mobile application with automated reporting and alert functionality to support data-driven decision making at all organizational levels. The platform integrates seamlessly with existing point-of-sale systems to correlate transaction data with traffic and shopper behavior patterns. Omni-channel data integration and occupancy API access unite online and offline customer-journey insights to inform marketing initiatives. RetailNext is designed for global scalability with a cloud-based architecture that supports multi-location deployments and localization options for regional requirements. The platform maintains SOC two Type II compliance with GDPR-compliant data collection and anonymized shopper-data processing to safeguard privacy and data integrity.

Implementation services include a migration program that reduces disruption when transitioning from alternative analytics providers. Dedicated customer success teams manage onboarding and training programs and deliver technical support around the clock. RetailNext provides access to retail experts and data scientists to assist with data interpretation and application of industry best practices for strategic optimization across store operations, asset protection, merchandising, design, and marketing functions.