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Secureworks Logo

Threat intelligence and cybersecurity software

Secureworks Pricing, Features, Reviews and Alternatives

Secureworks FAQs

Q. What type of pricing plans does Secureworks offer?

Secureworks has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Secureworks?

Secureworks has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Secureworks support?

Secureworks supports the following languages:
English, Japanese


Q. Does Secureworks offer an API?

No, Secureworks does not have an API available.


Q. What level of support does Secureworks offer?

Secureworks offers the following support options:
Phone Support, Email/Help Desk

Secureworks product overview

What is Secureworks?

Secureworks is a cybersecurity software designed to help businesses detect, investigate, and remediate threats and vulnerabilities. Key features of the platform include endpoint visibility, AI-based detections, context-based vulnerability prioritization, machine vulnerability scanning, and web application security testing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

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Secureworks pricing information

Value for money

4.0

/5

2

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Secureworks features

Functionality

4.5

/5

2

Total features

17

3 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
API
Activity Tracking
Collaboration Tools
AI/Machine Learning
Behavior Tracking
Behavioral Analytics

Secureworks users reviews

Overall Rating

5.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

CS
AvatarImg

Charlie S.

Education Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SecureWorks IDS/IPS

Reviewed 4 years ago

SecureWorks has done what they advertised that it would. It's' paid for itself by preventing a number of malicious attacks.

Pros

The process monitor client (RedCloak) for our servers has already helped with some attempted infiltrations through an Apache vulnerability a couple years ago. The IDS/IPS sensor works well and has prevented attacks on more than a couple occasions. The vulnerability scanner scans daily and gives us daily reports on internal systems.

Cons

The setup for the IDS/IPS and vulnerability scanning setup and customization is deeply complex. I wish it had more simplistic options for the more common setups and saved the complexity for higher end.

PA
AvatarImg

Paul A.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best security tool

Reviewed 4 years ago
Pros

For security purpose this is the best tool, it tracks all the information and triggers alerts when something is not right. Its easy to use and user friendly.

Cons

No complains, every time they perform upgrades and add new features on the application.

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