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Toby Logo

Cloud-based payroll compliance Q&A for AU employers

Table of Contents

Toby - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Toby overview

What is Toby?

Toby is a cloud-based, AI-assisted question-and-answer portal designed for Australian employers and payroll or HR practitioners who need fast, auditable answers on payroll, tax, and employment compliance. Hosted in Sydney, Toby covers income tax, GST and BAS, PAYG withholding, super guarantee, payroll tax, termination and redundancy, and FairWork modern awards across sectors including retail, hospitality, food service, clerical, and SCHADS. A Core tier addressing tax, super, and payroll obligations is live; a Plus tier extending coverage to FairWork award checks is in development.

Toby interprets natural-language questions and returns figures traced directly to pre-verified, attested data sources, with clause number, operative date, retrieval date, and sign-off recorded for every result. Award names entered in plain language are matched to the correct instrument; ambiguous entries prompt a clarifying question rather than an automatic selection. AI is used solely to interpret questions; rates, thresholds, dates, and legal positions are drawn exclusively from retained, auditable data, not generated by the AI. No personal identifiers, including names, tax file numbers, bank details, or salary figures, are transmitted to any external AI provider, and no user data is used to train any model. Data residency is maintained in Sydney, Australia.

Toby is broadly applicable to any Australian employer covered by FairWork modern awards. FairWork coverage includes minimum hourly and weekly rates by classification, wage and expense allowances, and National Employment Standards questions on leave, notice, and redundancy. A 14-day free trial is available with no charge until the trial period ends.

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Toby’s user interface

Ease of use rating:

Toby reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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Toby's key features

Most critical features, based on insights from Toby users:

General ledger
Trust accounting

All Toby features

General ledger
Trust accounting

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Toby support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos

Toby FAQs

Q. Who are the typical users of Toby?

Toby has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Toby offer?

Toby offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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