Tourbrain - 2026 Pricing, Features, Reviews & Alternatives

Tourbrain is a cloud-based, WhatsApp-first CRM built for Indian travel agencies of any size, consolidating holiday package sales, visa and passport desk operations, and corporate travel management (TMC) into a single web application hosted in India on DigitalOcean infrastructure in Bangalore. The platform manages the full agency workflow from lead capture through WhatsApp enquiry intake and lead scoring, across a shared team pipeline board, to multi-currency quoting with per-line locked exchange rates and branded PDF output, through to GST-compliant invoicing and client communication, all without switching between separate tools or spreadsheets.

Tourbrain addresses Indian tax compliance directly within the quoting and invoicing workflow. GST is calculated on service charges with automatic CGST/SGST or IGST splitting; TCS is applied to overseas packages at the correct PAN and no-PAN rates; LRS accrual is tracked per buyer; and GSTR-1 export is available for filing. The visa and passport desk provides ready-made checklists for 23 destinations, a seven-stage status flow, family and group file management with per-person outcomes, document collection, VFS advance tracking, and automatic client updates by email and WhatsApp. Corporate and TMC clients are managed as multi-GSTIN accounts with a travel policy engine supporting block, warn, and approve rules, a multi-level approval chain, negotiated rates, consolidated monthly GST statements with ITC-eligible splits, and a self-service client portal.

Additional capabilities across all plans include AI-generated day-by-day itinerary drafts, document OCR for passports and IDs, a shared WhatsApp inbox with approved templates and campaign sending, Razorpay payment link generation, forex tracking, package templates, sub-agent management, scheduled reports, and seven built-in user roles with granular permissions. Tourbrain is DPDP-compliant with client data erasure on request. A free Starter plan with no card required is available, including five AI itinerary generations per month, making Tourbrain accessible to solo operators and small agencies as well as mid-sized and larger travel businesses.