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Verint Text Analytics Logo

Text analytics software

Table of Contents

Verint Text Analytics - 2026 Pricing, Features, Reviews & Alternatives

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Verint Text Analytics overview

What is Verint Text Analytics?

Verint® Text Analytics™ is an innovative software solution that allows users to gain enhanced insight into their customer experience across web chat, social, email, call notes and more. The software uses artificial intelligence and machine learning technologies to automatically identify relations, trends and topics, as well as identify customer sentiments through recorded interactions. This can be used as an effective tool for identifying high-value customers or trouble customers before an issue arises.

Starting price


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Verint Text Analytics’s user interface

Ease of use rating:

Verint Text Analytics reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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Verint Text Analytics's features

Activity dashboard
AI/Machine learning
Customer experience management
Pattern detection and recognition
Predictive analytics
Real-Time analytics
Sentiment analysis
Text analysis

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Verint Text Analytics pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Verint Text Analytics price and value

Value for money rating:

Verint Text Analytics support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

Verint Text Analytics FAQs

Q. What type of pricing plans does Verint Text Analytics offer?

Verint Text Analytics has the following pricing plans:
Pricing model: Open Source

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Q. Who are the typical users of Verint Text Analytics?

Verint Text Analytics has the following typical customers:
Large Enterprises, Public Administrations


Q. What languages does Verint Text Analytics support?

Verint Text Analytics supports the following languages:
English


Q. Does Verint Text Analytics offer an API?

No, Verint Text Analytics does not have an API available.


Q. What level of support does Verint Text Analytics offer?

Verint Text Analytics offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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