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Text Mining Software

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2M+ monthly users.

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Keatext logo
3.8
19

Your most impactful improvements start here.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    4.1
    Features
    3.5
    Customer support
    4.3
Pros and Cons from Keatext users   
avatar
+9
Easy to use, good visuals, easy to import data... it was fun to see hypotheses get confirmed or infirmed by the analysis.
They have blacklisted IPs of several countries which restricts potential clients from accessing their website.
The sorting features were really helpful. I liked being able to group by sentiment.
The thesaurus function is a bit annoying. Sometimes even after we merge the words, they are still visible as separate words.
Simply put, I love Keatext. Keatext enables me to draw out insights and create concomitant visualizations, and to do so quickly.
Making sure the thousands of rows of text data doesn't contain any typo is a burden for its users. Noun = topic, adjective = sentiment -- too binary.
Keatext was easy to download and delivers on its promise to categorize large amounts of text data into digestible pieces/themes.
Unclear how retraining works. There were 1000 times I wanted to retrain the AI, but there wasn't enough guideline.
Keatext is great in theory but needs improvement in practice.
There is no way to re-classify certain words. No option to create a word cloud.
It is easy to use and intuitive. Beyond the tool itself, the Keatext team goes above and beyond to serve their clients, whether through trainings or quick-turnaround scrape requests.
Keatext is not cheap but the value it delivers--both in terms of the tool itself, as well as the time it saves me from writing scrapes and do a completely manual analysis--is more than worth it.
Easy to use, good visuals, easy to import data... it was fun to see hypotheses get confirmed or infirmed by the analysis.
They have blacklisted IPs of several countries which restricts potential clients from accessing their website.
The sorting features were really helpful. I liked being able to group by sentiment.
The thesaurus function is a bit annoying. Sometimes even after we merge the words, they are still visible as separate words.
Simply put, I love Keatext. Keatext enables me to draw out insights and create concomitant visualizations, and to do so quickly.
Making sure the thousands of rows of text data doesn't contain any typo is a burden for its users. Noun = topic, adjective = sentiment -- too binary.
Keatext was easy to download and delivers on its promise to categorize large amounts of text data into digestible pieces/themes.
Unclear how retraining works. There were 1000 times I wanted to retrain the AI, but there wasn't enough guideline.
Keatext is great in theory but needs improvement in practice.
There is no way to re-classify certain words. No option to create a word cloud.
It is easy to use and intuitive. Beyond the tool itself, the Keatext team goes above and beyond to serve their clients, whether through trainings or quick-turnaround scrape requests.
Keatext is not cheap but the value it delivers--both in terms of the tool itself, as well as the time it saves me from writing scrapes and do a completely manual analysis--is more than worth it.
Easy to use, good visuals, easy to import data... it was fun to see hypotheses get confirmed or infirmed by the analysis.
They have blacklisted IPs of several countries which restricts potential clients from accessing their website.
The sorting features were really helpful. I liked being able to group by sentiment.
The thesaurus function is a bit annoying. Sometimes even after we merge the words, they are still visible as separate words.
Simply put, I love Keatext. Keatext enables me to draw out insights and create concomitant visualizations, and to do so quickly.
Making sure the thousands of rows of text data doesn't contain any typo is a burden for its users. Noun = topic, adjective = sentiment -- too binary.
Keatext was easy to download and delivers on its promise to categorize large amounts of text data into digestible pieces/themes.
Unclear how retraining works. There were 1000 times I wanted to retrain the AI, but there wasn't enough guideline.
Keatext is great in theory but needs improvement in practice.
There is no way to re-classify certain words. No option to create a word cloud.
It is easy to use and intuitive. Beyond the tool itself, the Keatext team goes above and beyond to serve their clients, whether through trainings or quick-turnaround scrape requests.
Keatext is not cheap but the value it delivers--both in terms of the tool itself, as well as the time it saves me from writing scrapes and do a completely manual analysis--is more than worth it.
Wolfram Mathematica logo
4.6
169

Simulation solution for technical computing.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    4.7
    Customer support
    4.2
Pros and Cons from Wolfram Mathematica users   
avatar
avatar
+11
If you are starting out and want to learn this software I'd recommend it. The ability to solve symbolically is awesome and easy.
It was impossible to correct if there was an error trying to graph functions, and it ended up starting over multiple times. It performs poorly when dealing with vectors and matrics.
I like that their software system usability options are super wide, from algorithms, super functions to live data.
While working on an online module on Mathematica it is very restricted and does not provide many options compared to the offline module. It needs to be upgraded.
It has a great symbolic tool box great for solving very complex mathematical equations.
There is only one thing that I dislike about the product is its online module.
I have been using it for a while and I can say that it is a great app to use if you want go solve complex equations.
It is hit or miss with other people who know how to read the software or even use it.
It helped me to understand how to manipulate certain equations so that I could get better at solving them. There is also an Android and iOS app for it that has the same functions.
It is a great software that enables to solve mathematical equations and expressions including those in algebra, geometry, calculus, number theory, and many more.
Its visualization tools are very powerful, allowing you to easily view and manage data in both 2D and 3D sets. Its integration with additional packages is very powerful, and updated frequently.
It was easy and time-saving to solve math-related problems. I had really fun while visualizing the data in 3D.
I am using Mathematica for simple computations, for making 2D and 3D graphs (wonderful graphs) and for very complicated matrix computations.
I have been using this platform to solve many complex mathematical problems like integration, differentiation etc. Also I used it to make presentation slides one time and it was quite nice.
If you are starting out and want to learn this software I'd recommend it. The ability to solve symbolically is awesome and easy.
It was impossible to correct if there was an error trying to graph functions, and it ended up starting over multiple times. It performs poorly when dealing with vectors and matrics.
I like that their software system usability options are super wide, from algorithms, super functions to live data.
While working on an online module on Mathematica it is very restricted and does not provide many options compared to the offline module. It needs to be upgraded.
It has a great symbolic tool box great for solving very complex mathematical equations.
There is only one thing that I dislike about the product is its online module.
I have been using it for a while and I can say that it is a great app to use if you want go solve complex equations.
It is hit or miss with other people who know how to read the software or even use it.
It helped me to understand how to manipulate certain equations so that I could get better at solving them. There is also an Android and iOS app for it that has the same functions.
It is a great software that enables to solve mathematical equations and expressions including those in algebra, geometry, calculus, number theory, and many more.
Its visualization tools are very powerful, allowing you to easily view and manage data in both 2D and 3D sets. Its integration with additional packages is very powerful, and updated frequently.
It was easy and time-saving to solve math-related problems. I had really fun while visualizing the data in 3D.
I am using Mathematica for simple computations, for making 2D and 3D graphs (wonderful graphs) and for very complicated matrix computations.
I have been using this platform to solve many complex mathematical problems like integration, differentiation etc. Also I used it to make presentation slides one time and it was quite nice.
If you are starting out and want to learn this software I'd recommend it. The ability to solve symbolically is awesome and easy.
It was impossible to correct if there was an error trying to graph functions, and it ended up starting over multiple times. It performs poorly when dealing with vectors and matrics.
I like that their software system usability options are super wide, from algorithms, super functions to live data.
While working on an online module on Mathematica it is very restricted and does not provide many options compared to the offline module. It needs to be upgraded.
It has a great symbolic tool box great for solving very complex mathematical equations.
There is only one thing that I dislike about the product is its online module.
I have been using it for a while and I can say that it is a great app to use if you want go solve complex equations.
It is hit or miss with other people who know how to read the software or even use it.
It helped me to understand how to manipulate certain equations so that I could get better at solving them. There is also an Android and iOS app for it that has the same functions.
It is a great software that enables to solve mathematical equations and expressions including those in algebra, geometry, calculus, number theory, and many more.
Its visualization tools are very powerful, allowing you to easily view and manage data in both 2D and 3D sets. Its integration with additional packages is very powerful, and updated frequently.
It was easy and time-saving to solve math-related problems. I had really fun while visualizing the data in 3D.
I am using Mathematica for simple computations, for making 2D and 3D graphs (wonderful graphs) and for very complicated matrix computations.
I have been using this platform to solve many complex mathematical problems like integration, differentiation etc. Also I used it to make presentation slides one time and it was quite nice.
DiscoverText logo
4.6
116

Collaborative text analytics for academics, companies & govt

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.2
    Features
    4.5
    Customer support
    4.6
Pros and Cons from DiscoverText users   
avatar
avatar
avatar
+15
I was most interested in the twitter features of DiscoverText when I first set up my account. And I have to say I am thrilled with what the tool can do.
Sometimes I get lost in the platform because there are so many modes to work with.
I like a lot its versability and many functions it offers. DiscoverText is very useful and helpful in analyzing social media, especially I appreciate the way it lets you work with Twitter.
The main problem I run into, especially with Twitter data, is the number of units I can store.
Superb cloud-based software tool with powerful text analytics with social media integration.
I can't blame DiscoverText for wanting me to stick with their interface and their tools, but it was still a little annoying that it took a while to get to what I needed.
The ability to code the data with peers within DiscoverText is also super useful.
It was hard to navigate at times and didn't always feel intuitive.
I also think it's wonderful that this software is "academic friendly" by offering discounted prices for faculty and students.
I liked how it was quite easy for a beginner like me to get to grips with this software. I've used it as part of my academic research and find it invaluable.
Easy to use, good data organization, simple interface, great support.
Well-priced software which provides a unique and useful service with great customer support.
Very good integration with various sites and program (like excel).
It became easier to learn how to use DiscoverText. I also appreciate the fact that there are is a support line for tech help whenever needed.
User-friendly interface without much time needed to learn how to use this program. I have been using it for a while now and I love it.
I have worked on a number of projects using Discovertext, and the experience of coding large qualitative datasets in a relatively short time is a big plus.
Coder monitoring/adjudication feature made it possible to coordinate a team of researchers sitting in different countries. Excellent customer support.
It was really easy to use and to research using data via this app.
I was most interested in the twitter features of DiscoverText when I first set up my account. And I have to say I am thrilled with what the tool can do.
Sometimes I get lost in the platform because there are so many modes to work with.
I like a lot its versability and many functions it offers. DiscoverText is very useful and helpful in analyzing social media, especially I appreciate the way it lets you work with Twitter.
The main problem I run into, especially with Twitter data, is the number of units I can store.
Superb cloud-based software tool with powerful text analytics with social media integration.
I can't blame DiscoverText for wanting me to stick with their interface and their tools, but it was still a little annoying that it took a while to get to what I needed.
The ability to code the data with peers within DiscoverText is also super useful.
It was hard to navigate at times and didn't always feel intuitive.
I also think it's wonderful that this software is "academic friendly" by offering discounted prices for faculty and students.
I liked how it was quite easy for a beginner like me to get to grips with this software. I've used it as part of my academic research and find it invaluable.
Easy to use, good data organization, simple interface, great support.
Well-priced software which provides a unique and useful service with great customer support.
Very good integration with various sites and program (like excel).
It became easier to learn how to use DiscoverText. I also appreciate the fact that there are is a support line for tech help whenever needed.
User-friendly interface without much time needed to learn how to use this program. I have been using it for a while now and I love it.
I have worked on a number of projects using Discovertext, and the experience of coding large qualitative datasets in a relatively short time is a big plus.
Coder monitoring/adjudication feature made it possible to coordinate a team of researchers sitting in different countries. Excellent customer support.
It was really easy to use and to research using data via this app.
I was most interested in the twitter features of DiscoverText when I first set up my account. And I have to say I am thrilled with what the tool can do.
Sometimes I get lost in the platform because there are so many modes to work with.
I like a lot its versability and many functions it offers. DiscoverText is very useful and helpful in analyzing social media, especially I appreciate the way it lets you work with Twitter.
The main problem I run into, especially with Twitter data, is the number of units I can store.
Superb cloud-based software tool with powerful text analytics with social media integration.
I can't blame DiscoverText for wanting me to stick with their interface and their tools, but it was still a little annoying that it took a while to get to what I needed.
The ability to code the data with peers within DiscoverText is also super useful.
It was hard to navigate at times and didn't always feel intuitive.
I also think it's wonderful that this software is "academic friendly" by offering discounted prices for faculty and students.
I liked how it was quite easy for a beginner like me to get to grips with this software. I've used it as part of my academic research and find it invaluable.
Easy to use, good data organization, simple interface, great support.
Well-priced software which provides a unique and useful service with great customer support.
Very good integration with various sites and program (like excel).
It became easier to learn how to use DiscoverText. I also appreciate the fact that there are is a support line for tech help whenever needed.
User-friendly interface without much time needed to learn how to use this program. I have been using it for a while now and I love it.
I have worked on a number of projects using Discovertext, and the experience of coding large qualitative datasets in a relatively short time is a big plus.
Coder monitoring/adjudication feature made it possible to coordinate a team of researchers sitting in different countries. Excellent customer support.
It was really easy to use and to research using data via this app.
VizRefra logo
4.8
78

Cloud-based text analysis and content management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.5
Pros and Cons from VizRefra users   
avatar
+15
VizRefra's text analysis capabilities are absolutely amazing. Quality of this tool is unmatched, and the results are nothing short of impressive.
Lack of updates with this app and poor customer response, Vizrefra is slowly losing it.
The best part of this application is its UI that is very user friendly. And visual search is very heplful to find the good customers according to client needs.
The software can lag when working with large files. The variety of templates is somewhat limited.
The things that I liked most about VizRefra are its ability to quickly and accurately assess text data and its excellent customer support.
It has quite a limited data resources for now.
VizRefra is an outstanding statistical analysis tool with a pleasant user interface.
The cost may be high especially to new users or organizations with limited budget.
Good data extraction features, it gives a lot of useful insights into our data. VizRefra is a powerful tool with an easy to use interface and can analyze large amounts of data.
Overall, I find VizRefra is a powerful text analysis tool that helps me to understand textual data more intuitively and helps to make better data driven decisions.
Excellent customer service and resources, including, they provide tutorials, training materials, and a vibrant online community.
A very useful and beautiful program, and I am glad that I knew it.
It is an effective text analysis tool that can help users or researchers like me analyze a data easier and faster.
VizRefra has been a great solution for our design needs. The price is right I can say.
Overall, VizRefra is a great text analytics tool that can help make data analysis easier and faster.
It allows me to save time by accessing topics of interests rapidly.
The creation of dashboards requires surprisingly little technological know-how. It also facilitates easy integration with other open-source systems.
By utilizing a computerized text analysis tool, we can investigate the data and procure meaningful information from it.
VizRefra's text analysis capabilities are absolutely amazing. Quality of this tool is unmatched, and the results are nothing short of impressive.
Lack of updates with this app and poor customer response, Vizrefra is slowly losing it.
The best part of this application is its UI that is very user friendly. And visual search is very heplful to find the good customers according to client needs.
The software can lag when working with large files. The variety of templates is somewhat limited.
The things that I liked most about VizRefra are its ability to quickly and accurately assess text data and its excellent customer support.
It has quite a limited data resources for now.
VizRefra is an outstanding statistical analysis tool with a pleasant user interface.
The cost may be high especially to new users or organizations with limited budget.
Good data extraction features, it gives a lot of useful insights into our data. VizRefra is a powerful tool with an easy to use interface and can analyze large amounts of data.
Overall, I find VizRefra is a powerful text analysis tool that helps me to understand textual data more intuitively and helps to make better data driven decisions.
Excellent customer service and resources, including, they provide tutorials, training materials, and a vibrant online community.
A very useful and beautiful program, and I am glad that I knew it.
It is an effective text analysis tool that can help users or researchers like me analyze a data easier and faster.
VizRefra has been a great solution for our design needs. The price is right I can say.
Overall, VizRefra is a great text analytics tool that can help make data analysis easier and faster.
It allows me to save time by accessing topics of interests rapidly.
The creation of dashboards requires surprisingly little technological know-how. It also facilitates easy integration with other open-source systems.
By utilizing a computerized text analysis tool, we can investigate the data and procure meaningful information from it.
VizRefra's text analysis capabilities are absolutely amazing. Quality of this tool is unmatched, and the results are nothing short of impressive.
Lack of updates with this app and poor customer response, Vizrefra is slowly losing it.
The best part of this application is its UI that is very user friendly. And visual search is very heplful to find the good customers according to client needs.
The software can lag when working with large files. The variety of templates is somewhat limited.
The things that I liked most about VizRefra are its ability to quickly and accurately assess text data and its excellent customer support.
It has quite a limited data resources for now.
VizRefra is an outstanding statistical analysis tool with a pleasant user interface.
The cost may be high especially to new users or organizations with limited budget.
Good data extraction features, it gives a lot of useful insights into our data. VizRefra is a powerful tool with an easy to use interface and can analyze large amounts of data.
Overall, I find VizRefra is a powerful text analysis tool that helps me to understand textual data more intuitively and helps to make better data driven decisions.
Excellent customer service and resources, including, they provide tutorials, training materials, and a vibrant online community.
A very useful and beautiful program, and I am glad that I knew it.
It is an effective text analysis tool that can help users or researchers like me analyze a data easier and faster.
VizRefra has been a great solution for our design needs. The price is right I can say.
Overall, VizRefra is a great text analytics tool that can help make data analysis easier and faster.
It allows me to save time by accessing topics of interests rapidly.
The creation of dashboards requires surprisingly little technological know-how. It also facilitates easy integration with other open-source systems.
By utilizing a computerized text analysis tool, we can investigate the data and procure meaningful information from it.
VT Docs logo
4.9
31

Document Analysis Software for Proposal and Contract Teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.9
    Customer support
    4.9
Pros and Cons from VT Docs users   
avatar
avatar
+13
I love the "new" dashboard as you have click only to do what you need/want to do. Everything about VT is wonderful, time-saving, and FUN.
I get a little lost in all of the available features, but that's more of my own problem in not taking time to better understand the tools available.
My overall experience has been outstanding, and I have been able to deliver quality documents to a variety of clients in less time, saving them money.
We have no pre-post statistics to offer, but we know we've cut as many as 4-5 days off preparation time using all of the different product features.
They provide a fast and outstanding overview of the changes to a document version. Also the acronym checker is excellent to help you verify that you have defined all your acronyms in your document.
You have to know who in your organization does what - they're used to doing things the hard & slow way.
The system is speedy, and technical support is fantastic. The software produces nice excel outputs that are easy to manipulate, and I like that the user may upload as many files and folders necessary.
Use of Visible Thread is limited only by the imagination and we've used it for many aspects of our work beyond proposal preparation. We simply can't live without it.
It requires creativity to get the most out of it, and my investment of time devising creative uses has driven my success using the tool. It is uniquely useful in the Government Contracting field.
Win Theme / Concept Analaysis / Readability / Compare docs & excel are some of the best complete.
Out of the box" incredibly easy to use and very powerful, however the ability to customize features adds a next level to its' capabilities.
It is an essential tool in our proposal response toolbox. And it's not just the software, from client services to training to support, Visible Thread the entire experience is outstanding.
This feature is so quick and easy to use and serves as a great second check for me before I turn in my documents.
It serves as a "force multiplier" for our small team. We've greatly reduced the time spent assessing and responding to acquisition packages and can focus on things we can win.
Another significant bonus is the incredible customer service VT offers. I have had numerous questions and the support is always timely and helpful.
The low learning curve and intuitive interface make it easy to ramp up and get the most from VT Docs.
I love the "new" dashboard as you have click only to do what you need/want to do. Everything about VT is wonderful, time-saving, and FUN.
I get a little lost in all of the available features, but that's more of my own problem in not taking time to better understand the tools available.
My overall experience has been outstanding, and I have been able to deliver quality documents to a variety of clients in less time, saving them money.
We have no pre-post statistics to offer, but we know we've cut as many as 4-5 days off preparation time using all of the different product features.
They provide a fast and outstanding overview of the changes to a document version. Also the acronym checker is excellent to help you verify that you have defined all your acronyms in your document.
You have to know who in your organization does what - they're used to doing things the hard & slow way.
The system is speedy, and technical support is fantastic. The software produces nice excel outputs that are easy to manipulate, and I like that the user may upload as many files and folders necessary.
Use of Visible Thread is limited only by the imagination and we've used it for many aspects of our work beyond proposal preparation. We simply can't live without it.
It requires creativity to get the most out of it, and my investment of time devising creative uses has driven my success using the tool. It is uniquely useful in the Government Contracting field.
Win Theme / Concept Analaysis / Readability / Compare docs & excel are some of the best complete.
Out of the box" incredibly easy to use and very powerful, however the ability to customize features adds a next level to its' capabilities.
It is an essential tool in our proposal response toolbox. And it's not just the software, from client services to training to support, Visible Thread the entire experience is outstanding.
This feature is so quick and easy to use and serves as a great second check for me before I turn in my documents.
It serves as a "force multiplier" for our small team. We've greatly reduced the time spent assessing and responding to acquisition packages and can focus on things we can win.
Another significant bonus is the incredible customer service VT offers. I have had numerous questions and the support is always timely and helpful.
The low learning curve and intuitive interface make it easy to ramp up and get the most from VT Docs.
I love the "new" dashboard as you have click only to do what you need/want to do. Everything about VT is wonderful, time-saving, and FUN.
I get a little lost in all of the available features, but that's more of my own problem in not taking time to better understand the tools available.
My overall experience has been outstanding, and I have been able to deliver quality documents to a variety of clients in less time, saving them money.
We have no pre-post statistics to offer, but we know we've cut as many as 4-5 days off preparation time using all of the different product features.
They provide a fast and outstanding overview of the changes to a document version. Also the acronym checker is excellent to help you verify that you have defined all your acronyms in your document.
You have to know who in your organization does what - they're used to doing things the hard & slow way.
The system is speedy, and technical support is fantastic. The software produces nice excel outputs that are easy to manipulate, and I like that the user may upload as many files and folders necessary.
Use of Visible Thread is limited only by the imagination and we've used it for many aspects of our work beyond proposal preparation. We simply can't live without it.
It requires creativity to get the most out of it, and my investment of time devising creative uses has driven my success using the tool. It is uniquely useful in the Government Contracting field.
Win Theme / Concept Analaysis / Readability / Compare docs & excel are some of the best complete.
Out of the box" incredibly easy to use and very powerful, however the ability to customize features adds a next level to its' capabilities.
It is an essential tool in our proposal response toolbox. And it's not just the software, from client services to training to support, Visible Thread the entire experience is outstanding.
This feature is so quick and easy to use and serves as a great second check for me before I turn in my documents.
It serves as a "force multiplier" for our small team. We've greatly reduced the time spent assessing and responding to acquisition packages and can focus on things we can win.
Another significant bonus is the incredible customer service VT offers. I have had numerous questions and the support is always timely and helpful.
The low learning curve and intuitive interface make it easy to ramp up and get the most from VT Docs.
Zyte logo
4.5
40

We’re the central point of entry for all your web data needs

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Zyte users   
avatar
avatar
avatar
+15
The integration (scrapy + scrapinghub) its really good, from a simple deployment through a library or a docker makes it suitable for any need. Good support and constant improvement on the platform.
There is no real-time UI that you can look whats happening inside Splash. We created few tickets about the errors we were getting, they respond after 10+ days for a single ticket.
Scrapy is amazing, python api is easy to use, job dashboard is easy to understand, good documentation and code.
Worst thing I have ever used in my Software Engineering career.
The effectiveness - it simply works better and is more consistent than other proxies.
I know this is not the fault of scrapinghub, but it is a big pain. And I know you have a service Crawlera for this purpose, but it is quite expensive.
Great dashboards for monitoring jobs. Very competitive pricing.
After purchasing the plan instead the requests together applied a delay on purpose thus canceling the potential of concurrent requests.
Amazing product - can't get any better for speedy data mining.
The service is extremely reliable, rapidly scalable and has the lowest latency amongst its peers. Support teams are extremely responsive even on weekends and we've never been let down.
We have used scrapinghub for generating proxy ip's to mine company web data and career page information. Has been very useful in assisting us to stand up our own skill vertical search engine.
Lowest resolution errors. Excellent customer support.
Would recommend anyone who web scraps website data for mining intelligence.
Fortunately we don't have to worry about proxies because Crawler handles all that for us.
We rarely have downtime, and it's really allowed us to grow our company and thrive. Easy to integrate into scrapy and other python tools.
Scraping hub is quite easy to use and plugs in really nicely with whatever scraping project you have going.
I use the Python scrapy module to write crawlers to monitor competitors prices. The integration with Github makes it real easy to deploy code to the hub.
Providing data, analytics, visualizations and reports of the competitors and the local market competitors to our customers as a service thanks to Crawlera.
The integration (scrapy + scrapinghub) its really good, from a simple deployment through a library or a docker makes it suitable for any need. Good support and constant improvement on the platform.
There is no real-time UI that you can look whats happening inside Splash. We created few tickets about the errors we were getting, they respond after 10+ days for a single ticket.
Scrapy is amazing, python api is easy to use, job dashboard is easy to understand, good documentation and code.
Worst thing I have ever used in my Software Engineering career.
The effectiveness - it simply works better and is more consistent than other proxies.
I know this is not the fault of scrapinghub, but it is a big pain. And I know you have a service Crawlera for this purpose, but it is quite expensive.
Great dashboards for monitoring jobs. Very competitive pricing.
After purchasing the plan instead the requests together applied a delay on purpose thus canceling the potential of concurrent requests.
Amazing product - can't get any better for speedy data mining.
The service is extremely reliable, rapidly scalable and has the lowest latency amongst its peers. Support teams are extremely responsive even on weekends and we've never been let down.
We have used scrapinghub for generating proxy ip's to mine company web data and career page information. Has been very useful in assisting us to stand up our own skill vertical search engine.
Lowest resolution errors. Excellent customer support.
Would recommend anyone who web scraps website data for mining intelligence.
Fortunately we don't have to worry about proxies because Crawler handles all that for us.
We rarely have downtime, and it's really allowed us to grow our company and thrive. Easy to integrate into scrapy and other python tools.
Scraping hub is quite easy to use and plugs in really nicely with whatever scraping project you have going.
I use the Python scrapy module to write crawlers to monitor competitors prices. The integration with Github makes it real easy to deploy code to the hub.
Providing data, analytics, visualizations and reports of the competitors and the local market competitors to our customers as a service thanks to Crawlera.
The integration (scrapy + scrapinghub) its really good, from a simple deployment through a library or a docker makes it suitable for any need. Good support and constant improvement on the platform.
There is no real-time UI that you can look whats happening inside Splash. We created few tickets about the errors we were getting, they respond after 10+ days for a single ticket.
Scrapy is amazing, python api is easy to use, job dashboard is easy to understand, good documentation and code.
Worst thing I have ever used in my Software Engineering career.
The effectiveness - it simply works better and is more consistent than other proxies.
I know this is not the fault of scrapinghub, but it is a big pain. And I know you have a service Crawlera for this purpose, but it is quite expensive.
Great dashboards for monitoring jobs. Very competitive pricing.
After purchasing the plan instead the requests together applied a delay on purpose thus canceling the potential of concurrent requests.
Amazing product - can't get any better for speedy data mining.
The service is extremely reliable, rapidly scalable and has the lowest latency amongst its peers. Support teams are extremely responsive even on weekends and we've never been let down.
We have used scrapinghub for generating proxy ip's to mine company web data and career page information. Has been very useful in assisting us to stand up our own skill vertical search engine.
Lowest resolution errors. Excellent customer support.
Would recommend anyone who web scraps website data for mining intelligence.
Fortunately we don't have to worry about proxies because Crawler handles all that for us.
We rarely have downtime, and it's really allowed us to grow our company and thrive. Easy to integrate into scrapy and other python tools.
Scraping hub is quite easy to use and plugs in really nicely with whatever scraping project you have going.
I use the Python scrapy module to write crawlers to monitor competitors prices. The integration with Github makes it real easy to deploy code to the hub.
Providing data, analytics, visualizations and reports of the competitors and the local market competitors to our customers as a service thanks to Crawlera.
Mozenda logo
4.4
29

The Experts In Web Data Scraping & Automation

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Mozenda users   
avatar
+15
I have owned my company for 16 years and never did i have the experience as i had with Mozenda. Not only there is always someone to help, but everyone is extremely friendly and truly wants to help.
But, their unethical stealing of your money and management is why I moved after almost 10 years.
Ease of use and the ability to have the help desk resolve all issues- quickly.
I definitely don't use it monthly, hence the frustration with having to have a monthly "subscription" to use it. Everyone is going subscription based and its crazy annoying.
Through using their software, we were able to collect the data we need to reach top decision makers in record time. Thank you so much Mozenda for your help.
I hate that if I cancel my account then any existing page credits I have disappear.
Using Mozenda to scrape a few sites for the data we needed was MUCH faster than custom building any solution. The user interface is intuitive, pricing very reasonable, and support was outstanding.
Difficult to "debug" to understand why things are not working as expected.
It's extremely easy to use, setup was simple and fun to figure out.
Complex scraping requirements are harder to achieve. Sometimes difficult to find relevant documentation.
Powerful features and a lot of use cases can be addressed by the platform. Powerful scrapping configurations.
Good product and customer support. Terrible unethical management and sales methods.
Works better than any other data gathering program I have tried. We are a small non-profit and feel the cost is very well justified.
The product is easy to use and the actual response from Customer Support is great.
The good news is that the API is complete (i.e. everything that can be done in the UIs can be done in the APIs, and more).
Mozenda is a great platform for creating webscrapes with assistance from the agent builder.
Although the documentation could be better, I find that if I do have any questions, Mozenda support responds quickly and knowledgeably.
It works, but it's expensive and you can definitely find a better value elsewhere.
I have owned my company for 16 years and never did i have the experience as i had with Mozenda. Not only there is always someone to help, but everyone is extremely friendly and truly wants to help.
But, their unethical stealing of your money and management is why I moved after almost 10 years.
Ease of use and the ability to have the help desk resolve all issues- quickly.
I definitely don't use it monthly, hence the frustration with having to have a monthly "subscription" to use it. Everyone is going subscription based and its crazy annoying.
Through using their software, we were able to collect the data we need to reach top decision makers in record time. Thank you so much Mozenda for your help.
I hate that if I cancel my account then any existing page credits I have disappear.
Using Mozenda to scrape a few sites for the data we needed was MUCH faster than custom building any solution. The user interface is intuitive, pricing very reasonable, and support was outstanding.
Difficult to "debug" to understand why things are not working as expected.
It's extremely easy to use, setup was simple and fun to figure out.
Complex scraping requirements are harder to achieve. Sometimes difficult to find relevant documentation.
Powerful features and a lot of use cases can be addressed by the platform. Powerful scrapping configurations.
Good product and customer support. Terrible unethical management and sales methods.
Works better than any other data gathering program I have tried. We are a small non-profit and feel the cost is very well justified.
The product is easy to use and the actual response from Customer Support is great.
The good news is that the API is complete (i.e. everything that can be done in the UIs can be done in the APIs, and more).
Mozenda is a great platform for creating webscrapes with assistance from the agent builder.
Although the documentation could be better, I find that if I do have any questions, Mozenda support responds quickly and knowledgeably.
It works, but it's expensive and you can definitely find a better value elsewhere.
I have owned my company for 16 years and never did i have the experience as i had with Mozenda. Not only there is always someone to help, but everyone is extremely friendly and truly wants to help.
But, their unethical stealing of your money and management is why I moved after almost 10 years.
Ease of use and the ability to have the help desk resolve all issues- quickly.
I definitely don't use it monthly, hence the frustration with having to have a monthly "subscription" to use it. Everyone is going subscription based and its crazy annoying.
Through using their software, we were able to collect the data we need to reach top decision makers in record time. Thank you so much Mozenda for your help.
I hate that if I cancel my account then any existing page credits I have disappear.
Using Mozenda to scrape a few sites for the data we needed was MUCH faster than custom building any solution. The user interface is intuitive, pricing very reasonable, and support was outstanding.
Difficult to "debug" to understand why things are not working as expected.
It's extremely easy to use, setup was simple and fun to figure out.
Complex scraping requirements are harder to achieve. Sometimes difficult to find relevant documentation.
Powerful features and a lot of use cases can be addressed by the platform. Powerful scrapping configurations.
Good product and customer support. Terrible unethical management and sales methods.
Works better than any other data gathering program I have tried. We are a small non-profit and feel the cost is very well justified.
The product is easy to use and the actual response from Customer Support is great.
The good news is that the API is complete (i.e. everything that can be done in the UIs can be done in the APIs, and more).
Mozenda is a great platform for creating webscrapes with assistance from the agent builder.
Although the documentation could be better, I find that if I do have any questions, Mozenda support responds quickly and knowledgeably.
It works, but it's expensive and you can definitely find a better value elsewhere.
Thematic logo
4.9
15

AI-powered customer feedback analysis

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Thematic users   
No pros & cons found
NVivo logo
4.1
44

Data analysis software for businesses and nonprofits

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.3
    Ease of use
    3.8
    Features
    3.9
    Customer support
    2.9
Pros and Cons from NVivo users   
avatar
avatar
avatar
+15
Appreciate the quality of display graphics and visualizations. Effectively stores data in easy-to-find locations(s).
This software also can be slow and frustrating at times, but I didn’t know if it was because of my computer or the software, and I found a lot of people facing the same problem.
Still one of the best, if not the best, programs for qualitative data analysis. Transcription service is one we use the most, and it performs excellently and meets our needs.
Additionally, some users may find the software's interface to be cluttered and overwhelming. Finally, the lack of integration with other software tools can be a limitation for some users.
I like that most researchers know about this and we can have a common understanding when talking to each other. It performs the needed functions with ease, once you get to know the platform.
Terrible Customer Service/Cannot Activate the Software after purchasing.
Overall, NVivo is a powerful tool that has greatly improved my research and data analysis process.
The biggest problem with NVivo for our team was incompatibility between NVivo versions.
It is pretty straightforward to learn to use it and to code data. There are helpful tutorials that walk you through the process and it doesn't take long to learn.
I'm trying to do qualitative research with it. And regretting my choice.
NVivo integrates with bibliographic and referencing software like Endnote and Mendeley for easy citations and references.
One thing that I dislike about NVivo is that it can be quite expensive, especially for small research projects or individual use.
This is a good way for me to code multiple types of data (images, transcripts, etc.) in a way I can return to.
It is complicated to collaborate with other users. If you do not own the same Nvivo version it makes it really difficult (sometimes impossible) to collaborate.
I think this software is great for beginners in qualitative research. But in terms of value for money, I think this software doesn’t come with the best offer.
Not much user group discussions and documentation. Expensive training cost and very limited to some countries (USA, EU and south africa).
Strong tool for qualitative data analysis, poor customer service.
Generally gets the job done, but it can be frustrating.
Appreciate the quality of display graphics and visualizations. Effectively stores data in easy-to-find locations(s).
This software also can be slow and frustrating at times, but I didn’t know if it was because of my computer or the software, and I found a lot of people facing the same problem.
Still one of the best, if not the best, programs for qualitative data analysis. Transcription service is one we use the most, and it performs excellently and meets our needs.
Additionally, some users may find the software's interface to be cluttered and overwhelming. Finally, the lack of integration with other software tools can be a limitation for some users.
I like that most researchers know about this and we can have a common understanding when talking to each other. It performs the needed functions with ease, once you get to know the platform.
Terrible Customer Service/Cannot Activate the Software after purchasing.
Overall, NVivo is a powerful tool that has greatly improved my research and data analysis process.
The biggest problem with NVivo for our team was incompatibility between NVivo versions.
It is pretty straightforward to learn to use it and to code data. There are helpful tutorials that walk you through the process and it doesn't take long to learn.
I'm trying to do qualitative research with it. And regretting my choice.
NVivo integrates with bibliographic and referencing software like Endnote and Mendeley for easy citations and references.
One thing that I dislike about NVivo is that it can be quite expensive, especially for small research projects or individual use.
This is a good way for me to code multiple types of data (images, transcripts, etc.) in a way I can return to.
It is complicated to collaborate with other users. If you do not own the same Nvivo version it makes it really difficult (sometimes impossible) to collaborate.
I think this software is great for beginners in qualitative research. But in terms of value for money, I think this software doesn’t come with the best offer.
Not much user group discussions and documentation. Expensive training cost and very limited to some countries (USA, EU and south africa).
Strong tool for qualitative data analysis, poor customer service.
Generally gets the job done, but it can be frustrating.
Appreciate the quality of display graphics and visualizations. Effectively stores data in easy-to-find locations(s).
This software also can be slow and frustrating at times, but I didn’t know if it was because of my computer or the software, and I found a lot of people facing the same problem.
Still one of the best, if not the best, programs for qualitative data analysis. Transcription service is one we use the most, and it performs excellently and meets our needs.
Additionally, some users may find the software's interface to be cluttered and overwhelming. Finally, the lack of integration with other software tools can be a limitation for some users.
I like that most researchers know about this and we can have a common understanding when talking to each other. It performs the needed functions with ease, once you get to know the platform.
Terrible Customer Service/Cannot Activate the Software after purchasing.
Overall, NVivo is a powerful tool that has greatly improved my research and data analysis process.
The biggest problem with NVivo for our team was incompatibility between NVivo versions.
It is pretty straightforward to learn to use it and to code data. There are helpful tutorials that walk you through the process and it doesn't take long to learn.
I'm trying to do qualitative research with it. And regretting my choice.
NVivo integrates with bibliographic and referencing software like Endnote and Mendeley for easy citations and references.
One thing that I dislike about NVivo is that it can be quite expensive, especially for small research projects or individual use.
This is a good way for me to code multiple types of data (images, transcripts, etc.) in a way I can return to.
It is complicated to collaborate with other users. If you do not own the same Nvivo version it makes it really difficult (sometimes impossible) to collaborate.
I think this software is great for beginners in qualitative research. But in terms of value for money, I think this software doesn’t come with the best offer.
Not much user group discussions and documentation. Expensive training cost and very limited to some countries (USA, EU and south africa).
Strong tool for qualitative data analysis, poor customer service.
Generally gets the job done, but it can be frustrating.
Chattermill logo
4.5
23

Customer experience & feedback analysis management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Chattermill users   
+11
It's been easy for new team members (across the business) to adopt - with a very user friendly interface. The Chattermill team have been very helpful & responsive along the way.
Can’t think of anything I dislike at the moment.
Great experience with the team. Happy that they are ready to listen about product improvements and actually develop most of them.
Problems change, perceptions change and the theme structure dosn't follow this trend.
I love the variety of topics/sentiments/opinions it can extract from any single comment and how accurate these findings are. Thanks to its incredible AI engine/model, I same a lot of time.
It tells us what some of the biggest factors are for negative reviews and alerts us when there are anomalies (spikes) of negative feedback.
Super user friendly platform that helps us understand our customers.
For me difficult to use, difficult to make alternations to service, ability to remove ex-employees as users has now been removed. When bringing this up to chattermill no solution has been offered.
The onboarding and ongoing support from our CSM is AMAZING.
Customer support team and our contact inside the company, Theresa, have a huge willingness to help us in any doubts.
Chattermill has greatly improved our customer feedback process. Its user-friendly interface makes it easy for our team to quickly and efficiently analyze customer feedback and extract insights.
I like how intuitive the system is and how it automatically highlights anomalies and trends ahead of time.
The support team is also top notch, especially on livechat.
The integration with the other features that we use works very well.
It's been easy for new team members (across the business) to adopt - with a very user friendly interface. The Chattermill team have been very helpful & responsive along the way.
Can’t think of anything I dislike at the moment.
Great experience with the team. Happy that they are ready to listen about product improvements and actually develop most of them.
Problems change, perceptions change and the theme structure dosn't follow this trend.
I love the variety of topics/sentiments/opinions it can extract from any single comment and how accurate these findings are. Thanks to its incredible AI engine/model, I same a lot of time.
It tells us what some of the biggest factors are for negative reviews and alerts us when there are anomalies (spikes) of negative feedback.
Super user friendly platform that helps us understand our customers.
For me difficult to use, difficult to make alternations to service, ability to remove ex-employees as users has now been removed. When bringing this up to chattermill no solution has been offered.
The onboarding and ongoing support from our CSM is AMAZING.
Customer support team and our contact inside the company, Theresa, have a huge willingness to help us in any doubts.
Chattermill has greatly improved our customer feedback process. Its user-friendly interface makes it easy for our team to quickly and efficiently analyze customer feedback and extract insights.
I like how intuitive the system is and how it automatically highlights anomalies and trends ahead of time.
The support team is also top notch, especially on livechat.
The integration with the other features that we use works very well.
It's been easy for new team members (across the business) to adopt - with a very user friendly interface. The Chattermill team have been very helpful & responsive along the way.
Can’t think of anything I dislike at the moment.
Great experience with the team. Happy that they are ready to listen about product improvements and actually develop most of them.
Problems change, perceptions change and the theme structure dosn't follow this trend.
I love the variety of topics/sentiments/opinions it can extract from any single comment and how accurate these findings are. Thanks to its incredible AI engine/model, I same a lot of time.
It tells us what some of the biggest factors are for negative reviews and alerts us when there are anomalies (spikes) of negative feedback.
Super user friendly platform that helps us understand our customers.
For me difficult to use, difficult to make alternations to service, ability to remove ex-employees as users has now been removed. When bringing this up to chattermill no solution has been offered.
The onboarding and ongoing support from our CSM is AMAZING.
Customer support team and our contact inside the company, Theresa, have a huge willingness to help us in any doubts.
Chattermill has greatly improved our customer feedback process. Its user-friendly interface makes it easy for our team to quickly and efficiently analyze customer feedback and extract insights.
I like how intuitive the system is and how it automatically highlights anomalies and trends ahead of time.
The support team is also top notch, especially on livechat.
The integration with the other features that we use works very well.
Bytesview logo
4.8
16

Extracting insights from unstructred data

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Bytesview users   
avatar
avatar
avatar
+10
The best application the data which provided are updated and very useful for us and the best part is pricing is very low in comparison to other application in market.
Integration with other apps is somewhat limited.
Bytesview has been of great help to me and my colleagues in grouping data and also not leaving the organization of the data. It is simple to use and also it is user friendly.
I have for sure zero bad experiences while using Bytesview.
I like the helpful document management features and so are the great data visualization features. It comes with amazing text mining features and the API is great.
While the software is generally very accurate, there are instances where it struggles to accurately identify and classify certain types of data, such as sarcasm or irony.
The product is very convenient to use and helpful in simplifying business workflow and tasks. It is an effective tool that has a lot of useful features to improve different areas of business.
My experience with Bytesview has been outstanding. The tool's robust NLP capabilities have greatly enhanced my text analysis workflows.
Bytesview is a powerful tool for text analysis and can help businesses gain valuable insights from their data.
I love how it has easy and understandable text mining features. I really love tge customer service /care it has really helped me whenever im stuck it dont take long hours replying.
Bytesview is a great yool for text mining and helps you know the value of money.
As a frequent user of Bytesview, what I like the most about the platform is its ability to perform a wide range of data analysis tasks quickly and accurately.
It's easy to use, offers real-time analysis, and provides personalized insights. This platform is a real game-changer for gaining insights from unstructured text data.
The best application the data which provided are updated and very useful for us and the best part is pricing is very low in comparison to other application in market.
Integration with other apps is somewhat limited.
Bytesview has been of great help to me and my colleagues in grouping data and also not leaving the organization of the data. It is simple to use and also it is user friendly.
I have for sure zero bad experiences while using Bytesview.
I like the helpful document management features and so are the great data visualization features. It comes with amazing text mining features and the API is great.
While the software is generally very accurate, there are instances where it struggles to accurately identify and classify certain types of data, such as sarcasm or irony.
The product is very convenient to use and helpful in simplifying business workflow and tasks. It is an effective tool that has a lot of useful features to improve different areas of business.
My experience with Bytesview has been outstanding. The tool's robust NLP capabilities have greatly enhanced my text analysis workflows.
Bytesview is a powerful tool for text analysis and can help businesses gain valuable insights from their data.
I love how it has easy and understandable text mining features. I really love tge customer service /care it has really helped me whenever im stuck it dont take long hours replying.
Bytesview is a great yool for text mining and helps you know the value of money.
As a frequent user of Bytesview, what I like the most about the platform is its ability to perform a wide range of data analysis tasks quickly and accurately.
It's easy to use, offers real-time analysis, and provides personalized insights. This platform is a real game-changer for gaining insights from unstructured text data.
The best application the data which provided are updated and very useful for us and the best part is pricing is very low in comparison to other application in market.
Integration with other apps is somewhat limited.
Bytesview has been of great help to me and my colleagues in grouping data and also not leaving the organization of the data. It is simple to use and also it is user friendly.
I have for sure zero bad experiences while using Bytesview.
I like the helpful document management features and so are the great data visualization features. It comes with amazing text mining features and the API is great.
While the software is generally very accurate, there are instances where it struggles to accurately identify and classify certain types of data, such as sarcasm or irony.
The product is very convenient to use and helpful in simplifying business workflow and tasks. It is an effective tool that has a lot of useful features to improve different areas of business.
My experience with Bytesview has been outstanding. The tool's robust NLP capabilities have greatly enhanced my text analysis workflows.
Bytesview is a powerful tool for text analysis and can help businesses gain valuable insights from their data.
I love how it has easy and understandable text mining features. I really love tge customer service /care it has really helped me whenever im stuck it dont take long hours replying.
Bytesview is a great yool for text mining and helps you know the value of money.
As a frequent user of Bytesview, what I like the most about the platform is its ability to perform a wide range of data analysis tasks quickly and accurately.
It's easy to use, offers real-time analysis, and provides personalized insights. This platform is a real game-changer for gaining insights from unstructured text data.
InMoment logo
4.5
20

Customer and employee experience management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.8
Pros and Cons from InMoment users   
avatar
avatar
+10
Overall this is a great program. I would recommend it to any provider/company that needs to track scoring on surveys.
I am a little disappointed in not being able to make amends/adjustments to the surveys without going through several doors first.
Pulling a report of the surveys is very easy and pretty quick. I do like that it allows some customization to the reporting as well.
I don’t use this other than uploading a file and choosing fields so very little criticism.
Visually appealing and great range of options and filters.
Reporting inside moment is very hard to use, especially when setting up parameters and custom reports for different parts of your organization.
The product was easy to use and the company offered good support in order to implement it across our different touchpoints.
InMoment does have excellent customer service and is quick to answer questions.
Great software for employee and customer management.
Excellent to see the "guest view" of our operations.
InMoment is a great tool for capturing customer data and setting up different types of customers.
Customer Support is outstanding. I do know the Customer Service managers really use the alerts to resolve issues with dissatisfied customers.
This is a great tool and easy to use for newbies needing to track, but trying to change results is a bit harder if needed.
Overall this is a great program. I would recommend it to any provider/company that needs to track scoring on surveys.
I am a little disappointed in not being able to make amends/adjustments to the surveys without going through several doors first.
Pulling a report of the surveys is very easy and pretty quick. I do like that it allows some customization to the reporting as well.
I don’t use this other than uploading a file and choosing fields so very little criticism.
Visually appealing and great range of options and filters.
Reporting inside moment is very hard to use, especially when setting up parameters and custom reports for different parts of your organization.
The product was easy to use and the company offered good support in order to implement it across our different touchpoints.
InMoment does have excellent customer service and is quick to answer questions.
Great software for employee and customer management.
Excellent to see the "guest view" of our operations.
InMoment is a great tool for capturing customer data and setting up different types of customers.
Customer Support is outstanding. I do know the Customer Service managers really use the alerts to resolve issues with dissatisfied customers.
This is a great tool and easy to use for newbies needing to track, but trying to change results is a bit harder if needed.
Overall this is a great program. I would recommend it to any provider/company that needs to track scoring on surveys.
I am a little disappointed in not being able to make amends/adjustments to the surveys without going through several doors first.
Pulling a report of the surveys is very easy and pretty quick. I do like that it allows some customization to the reporting as well.
I don’t use this other than uploading a file and choosing fields so very little criticism.
Visually appealing and great range of options and filters.
Reporting inside moment is very hard to use, especially when setting up parameters and custom reports for different parts of your organization.
The product was easy to use and the company offered good support in order to implement it across our different touchpoints.
InMoment does have excellent customer service and is quick to answer questions.
Great software for employee and customer management.
Excellent to see the "guest view" of our operations.
InMoment is a great tool for capturing customer data and setting up different types of customers.
Customer Support is outstanding. I do know the Customer Service managers really use the alerts to resolve issues with dissatisfied customers.
This is a great tool and easy to use for newbies needing to track, but trying to change results is a bit harder if needed.
Cauliflower logo
4.9
12

Customer feedback analysis for product teams & marketeers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.5
    Features
    4.5
    Customer support
    5.0
Pros and Cons from Cauliflower users   
No pros & cons found
Caseboard logo
4.9
12

A software solution for database integration and analysis

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.8
    Features
    4.9
    Customer support
    4.9
Pros and Cons from Caseboard users   
No pros & cons found
Deep Talk logo
4.8
12

Customer and employee feedback analysis platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.6
Pros and Cons from Deep Talk users   
avatar
avatar
avatar
+9
It was easy to use, straightforward and I got great insights. I found there was a keyword many students were using that was very important to add to the content of the course we deliver.
Relative lack of integrations — currently must import my data as CSV.
Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data.
With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform.
The translation quality from english to german is superb.
Nothing so far - maybe that there are no cheaper priced packages.
Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis.
This space is relatively new so I am not sure what it is lacking.
It does a great job of breaking down what is being said and showing the trend over time plus so much more. I have been using it a lot and find new insight every day.
This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great.
Easy to use GUI and strong visualisations/drill-down.
I like turning twitter data into data that works for me. It will analyze and make a cluster of keywords that I can dig further to analyze.
It was easy to use, straightforward and I got great insights. I found there was a keyword many students were using that was very important to add to the content of the course we deliver.
Relative lack of integrations — currently must import my data as CSV.
Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data.
With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform.
The translation quality from english to german is superb.
Nothing so far - maybe that there are no cheaper priced packages.
Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis.
This space is relatively new so I am not sure what it is lacking.
It does a great job of breaking down what is being said and showing the trend over time plus so much more. I have been using it a lot and find new insight every day.
This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great.
Easy to use GUI and strong visualisations/drill-down.
I like turning twitter data into data that works for me. It will analyze and make a cluster of keywords that I can dig further to analyze.
It was easy to use, straightforward and I got great insights. I found there was a keyword many students were using that was very important to add to the content of the course we deliver.
Relative lack of integrations — currently must import my data as CSV.
Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data.
With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform.
The translation quality from english to german is superb.
Nothing so far - maybe that there are no cheaper priced packages.
Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis.
This space is relatively new so I am not sure what it is lacking.
It does a great job of breaking down what is being said and showing the trend over time plus so much more. I have been using it a lot and find new insight every day.
This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great.
Easy to use GUI and strong visualisations/drill-down.
I like turning twitter data into data that works for me. It will analyze and make a cluster of keywords that I can dig further to analyze.
VT Writer logo
5.0
9

Business language analysis platform.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.9
    Features
    5.0
    Customer support
    5.0
Pros and Cons from VT Writer users   
No pros & cons found
SimpleX logo
5.0
7

Because spreadsheet are for numbers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    5.0
    Features
    4.9
    Customer support
    4.9
Pros and Cons from SimpleX users   
No pros & cons found
PrediCX logo
4.6
10

Machine learning labelling engine

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.4
Pros and Cons from PrediCX users   
+4
Definitely can recommend it. Great for improvement of your business performance and customer.
It made my previous strategy of recruiting data scientists obsolete and that is kind of embarrassing.
It automatically transforms our text voice of customer feedback so we can use so much more of the data we have. Super easy to use for non data scientists, and delivers great results.
Doesn't have a 24/7 life support chat. Some of the visuals and navigation around the functionality takes a bit of time.
You can see an improve of your business performance right away. It has a great understanding of customers needs and speeds up the customer experience management process.
I still have't worked out anything I don't like about this software.
Great software, very easy to implement and run it.
Definitely can recommend it. Great for improvement of your business performance and customer.
It made my previous strategy of recruiting data scientists obsolete and that is kind of embarrassing.
It automatically transforms our text voice of customer feedback so we can use so much more of the data we have. Super easy to use for non data scientists, and delivers great results.
Doesn't have a 24/7 life support chat. Some of the visuals and navigation around the functionality takes a bit of time.
You can see an improve of your business performance right away. It has a great understanding of customers needs and speeds up the customer experience management process.
I still have't worked out anything I don't like about this software.
Great software, very easy to implement and run it.
Definitely can recommend it. Great for improvement of your business performance and customer.
It made my previous strategy of recruiting data scientists obsolete and that is kind of embarrassing.
It automatically transforms our text voice of customer feedback so we can use so much more of the data we have. Super easy to use for non data scientists, and delivers great results.
Doesn't have a 24/7 life support chat. Some of the visuals and navigation around the functionality takes a bit of time.
You can see an improve of your business performance right away. It has a great understanding of customers needs and speeds up the customer experience management process.
I still have't worked out anything I don't like about this software.
Great software, very easy to implement and run it.
Lumoa logo
4.4
12

Go from customer feedback to action without the guesswork.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.1
    Customer support
    4.9
Pros and Cons from Lumoa users   
avatar
avatar
avatar
+9
Lumoa is a great value for money and helps the organization to improve its customer satisfaction.
Surveying and survey invites are poor in Lumoa and its partners / sub-contractors. Not yet much out-of-the-box connectivity to mainstream solutions.
Lumoa is very inexpensive compared to other more high-end products, yet has really good capabilities, even better than some of the high-end products.
I have missed some functionalities sometime, but the software is developing all the time based on customer feedback.
It helps us to find the most important tasks and subjects to be handled among a big amount of customer feedback.
Still young tool with few missing nice-to-have functionalities.
All in all very satisfied with the tool, and it gives valuable insights into what is driving the customer experience on a dayly basis.
As the tool is still being developed there are of course features that are not so valuable to us right now.
They always want you to succeed in your own objectives and genuinely helps you to succeed. However, Lumoa is very small organization thus has very limited resources.
Flexible, advanced analytics, easy to implement.
It's easy to implement, it's intuitive for new users, and it has a high degree of flexibility.
Lumoa is very responsibe, flexible and easy to work with.
Lumoa is a great value for money and helps the organization to improve its customer satisfaction.
Surveying and survey invites are poor in Lumoa and its partners / sub-contractors. Not yet much out-of-the-box connectivity to mainstream solutions.
Lumoa is very inexpensive compared to other more high-end products, yet has really good capabilities, even better than some of the high-end products.
I have missed some functionalities sometime, but the software is developing all the time based on customer feedback.
It helps us to find the most important tasks and subjects to be handled among a big amount of customer feedback.
Still young tool with few missing nice-to-have functionalities.
All in all very satisfied with the tool, and it gives valuable insights into what is driving the customer experience on a dayly basis.
As the tool is still being developed there are of course features that are not so valuable to us right now.
They always want you to succeed in your own objectives and genuinely helps you to succeed. However, Lumoa is very small organization thus has very limited resources.
Flexible, advanced analytics, easy to implement.
It's easy to implement, it's intuitive for new users, and it has a high degree of flexibility.
Lumoa is very responsibe, flexible and easy to work with.
Lumoa is a great value for money and helps the organization to improve its customer satisfaction.
Surveying and survey invites are poor in Lumoa and its partners / sub-contractors. Not yet much out-of-the-box connectivity to mainstream solutions.
Lumoa is very inexpensive compared to other more high-end products, yet has really good capabilities, even better than some of the high-end products.
I have missed some functionalities sometime, but the software is developing all the time based on customer feedback.
It helps us to find the most important tasks and subjects to be handled among a big amount of customer feedback.
Still young tool with few missing nice-to-have functionalities.
All in all very satisfied with the tool, and it gives valuable insights into what is driving the customer experience on a dayly basis.
As the tool is still being developed there are of course features that are not so valuable to us right now.
They always want you to succeed in your own objectives and genuinely helps you to succeed. However, Lumoa is very small organization thus has very limited resources.
Flexible, advanced analytics, easy to implement.
It's easy to implement, it's intuitive for new users, and it has a high degree of flexibility.
Lumoa is very responsibe, flexible and easy to work with.
PromptCloud logo
4.2
14

Fully-managed web scraping service.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from PromptCloud users   
avatar
avatar
avatar
+9
In general, I'm very pleased with the software and think their great advantage is the cost versus the benefit.
The errors I find in the dataset they provide are quickly fixed.
While we considered many web scraping service providers for our requirement, PromptCloud turned out to be the best in pricing, data quality, and turnaround time.
They do not have customer support on weekends but get back to me immediately during work days.
Amazing team that understand requirement, act with speed and achieve all projects in a timely manner.
My overall experience with PromptCloud has been great. I have been using their software since 2019.
It was easy to set up and the directions were clear.
Overall its a smooth journey and hope to be continued too.
We can confidently make decisions, knowing that the information is accurate and up-to-date. Their multi-level quality checks further enhance data reliability.
Helps make web scraping faster, efficient and easier.
I told them exactly what I needed and they provided it. My requirements were unique and difficult and they performed better than expected.
Optimal solution for enterprise-grade web scraping and data extraction.
In general, I'm very pleased with the software and think their great advantage is the cost versus the benefit.
The errors I find in the dataset they provide are quickly fixed.
While we considered many web scraping service providers for our requirement, PromptCloud turned out to be the best in pricing, data quality, and turnaround time.
They do not have customer support on weekends but get back to me immediately during work days.
Amazing team that understand requirement, act with speed and achieve all projects in a timely manner.
My overall experience with PromptCloud has been great. I have been using their software since 2019.
It was easy to set up and the directions were clear.
Overall its a smooth journey and hope to be continued too.
We can confidently make decisions, knowing that the information is accurate and up-to-date. Their multi-level quality checks further enhance data reliability.
Helps make web scraping faster, efficient and easier.
I told them exactly what I needed and they provided it. My requirements were unique and difficult and they performed better than expected.
Optimal solution for enterprise-grade web scraping and data extraction.
In general, I'm very pleased with the software and think their great advantage is the cost versus the benefit.
The errors I find in the dataset they provide are quickly fixed.
While we considered many web scraping service providers for our requirement, PromptCloud turned out to be the best in pricing, data quality, and turnaround time.
They do not have customer support on weekends but get back to me immediately during work days.
Amazing team that understand requirement, act with speed and achieve all projects in a timely manner.
My overall experience with PromptCloud has been great. I have been using their software since 2019.
It was easy to set up and the directions were clear.
Overall its a smooth journey and hope to be continued too.
We can confidently make decisions, knowing that the information is accurate and up-to-date. Their multi-level quality checks further enhance data reliability.
Helps make web scraping faster, efficient and easier.
I told them exactly what I needed and they provided it. My requirements were unique and difficult and they performed better than expected.
Optimal solution for enterprise-grade web scraping and data extraction.
Palo Pro logo
4.9
7

Web & social listening tool for brand & marketing teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    5.0
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Palo Pro users   
No pros & cons found
Centralpoint logo
4.6
8

Digital experience platform & content management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.9
    Customer support
    4.7
Pros and Cons from Centralpoint users   
No pros & cons found
import.io logo
3.6
16

Web data extraction, preparation & integration platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.0
    Ease of use
    4.1
    Features
    3.9
    Customer support
    3.1
Pros and Cons from import.io users   
+11
The best thing about them though, is their amazing support team. They are always on hand to answer questions and point you in the right direction.
They refused to cancel my subscription and charged my credit card. I spoke to a salesperson and he was the rudest person I've ever spoken to - making false promises and never following up.
It's a good tool and has successfully built a product that can easily collect data with just a few clicks.
It's extremely expensive compared to their competitors and their client service is -from my experience- bad. Also the way they try to extend a contract is not very 'client-friendly.
I set up a extractor to use for data analysis of URLs of many different groups and it was pretty easy to do. I had many contacts from the import.io team and good help.
So now we're stuck with this EXPENSIVE software for another year. If you're thinking about subscribing to their software, my advice is to stay far away.
Powerful - there's more to just extraction these days, with manipulation and reporting. SO easy to get started with, with smart data extraction, there's a lot that can be done without REGEX or XPath.
If you do not need your data for a specific month, you cannot put your account on pause. Meaning, as soon as you stop paying, all of your structured queries permanently disappear.
We found this to be a great tool for data mining and parsing specific information from websites.
We tried to close our account ahead of the scheduled relapse date, and Import ignored our calls & messages until the relapse date had passed.
Lots of power for non-programmers and friendly pricing.
I did NOT want to renew, so I went to cancel my annual subscription a few weeks before it was supposed to renew. It turns out they require a minimum of 4 weeks notice to cancel.
Import.io is a good, relatively simple API creation tool. Their UI may not be the prettiest, but once you actually drill down into using the tool it can do some pretty powerful stuff.
Import.io gives you the ability to generate custom data through web scraping.
The best thing about them though, is their amazing support team. They are always on hand to answer questions and point you in the right direction.
They refused to cancel my subscription and charged my credit card. I spoke to a salesperson and he was the rudest person I've ever spoken to - making false promises and never following up.
It's a good tool and has successfully built a product that can easily collect data with just a few clicks.
It's extremely expensive compared to their competitors and their client service is -from my experience- bad. Also the way they try to extend a contract is not very 'client-friendly.
I set up a extractor to use for data analysis of URLs of many different groups and it was pretty easy to do. I had many contacts from the import.io team and good help.
So now we're stuck with this EXPENSIVE software for another year. If you're thinking about subscribing to their software, my advice is to stay far away.
Powerful - there's more to just extraction these days, with manipulation and reporting. SO easy to get started with, with smart data extraction, there's a lot that can be done without REGEX or XPath.
If you do not need your data for a specific month, you cannot put your account on pause. Meaning, as soon as you stop paying, all of your structured queries permanently disappear.
We found this to be a great tool for data mining and parsing specific information from websites.
We tried to close our account ahead of the scheduled relapse date, and Import ignored our calls & messages until the relapse date had passed.
Lots of power for non-programmers and friendly pricing.
I did NOT want to renew, so I went to cancel my annual subscription a few weeks before it was supposed to renew. It turns out they require a minimum of 4 weeks notice to cancel.
Import.io is a good, relatively simple API creation tool. Their UI may not be the prettiest, but once you actually drill down into using the tool it can do some pretty powerful stuff.
Import.io gives you the ability to generate custom data through web scraping.
The best thing about them though, is their amazing support team. They are always on hand to answer questions and point you in the right direction.
They refused to cancel my subscription and charged my credit card. I spoke to a salesperson and he was the rudest person I've ever spoken to - making false promises and never following up.
It's a good tool and has successfully built a product that can easily collect data with just a few clicks.
It's extremely expensive compared to their competitors and their client service is -from my experience- bad. Also the way they try to extend a contract is not very 'client-friendly.
I set up a extractor to use for data analysis of URLs of many different groups and it was pretty easy to do. I had many contacts from the import.io team and good help.
So now we're stuck with this EXPENSIVE software for another year. If you're thinking about subscribing to their software, my advice is to stay far away.
Powerful - there's more to just extraction these days, with manipulation and reporting. SO easy to get started with, with smart data extraction, there's a lot that can be done without REGEX or XPath.
If you do not need your data for a specific month, you cannot put your account on pause. Meaning, as soon as you stop paying, all of your structured queries permanently disappear.
We found this to be a great tool for data mining and parsing specific information from websites.
We tried to close our account ahead of the scheduled relapse date, and Import ignored our calls & messages until the relapse date had passed.
Lots of power for non-programmers and friendly pricing.
I did NOT want to renew, so I went to cancel my annual subscription a few weeks before it was supposed to renew. It turns out they require a minimum of 4 weeks notice to cancel.
Import.io is a good, relatively simple API creation tool. Their UI may not be the prettiest, but once you actually drill down into using the tool it can do some pretty powerful stuff.
Import.io gives you the ability to generate custom data through web scraping.
MonkeyLearn logo
4.3
4

Text analysis with machine learning

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.8
    Features
    4.0
    Customer support
    4.8
Pros and Cons from MonkeyLearn users   
No pros & cons found
Klassifier logo
5.0
2

Make Classifying easier

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.5
    Features
    5.0
    Customer support
    4.5
Pros and Cons from Klassifier users   
No pros & cons found