VoiceDock - 2026 Pricing, Features, Reviews & Alternatives

VoiceDock is a voice AI platform for real phone lines, built and operated by a European team that maintains its own orchestration layer. Software companies, agencies and telecom providers use it to put AI assistants on phone numbers: assistants that answer inbound calls, place outbound calls and run in-app web calls on the same pipeline.

How it works

Each assistant has its own prompt, voice and model. You can run a realtime speech-to-speech model or a pipeline of speech-to-text, a language model and text-to-speech, and choose per assistant. During a call the assistant can call your own functions and MCP tools, transfer to a person or department (warm or cold), and hang up after closing sentences you define. After the call you get the transcript, the recording where enabled, a structured post-call analysis and a cost breakdown.

For developers

Everything in the dashboard is available through a documented REST API, a TypeScript/Node.js SDK and signed webhooks. A hosted MCP server lets you build, test and manage assistants from Claude, Cursor or any MCP client, signing in with your VoiceDock account.

Data and deployment

Orchestration, dashboard, API and storage run on EU infrastructure. Where the audio of a call is processed depends on the model; the processing location per model is listed in the Trust Center. A data processing agreement is available, and white-label, reseller and on-premise setups are arranged with the team.

Pricing

Usage-based on prepaid credit: €0.07 per minute for orchestration, models on the platform's keys at cost, or your own provider keys billed directly by your providers. Telephony is billed per leg at the carrier rate.