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Top Rated Chatbot Software with Sentiment analysis

Last updated: May 2026

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110 software options

Text logo

Text

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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Fin logo

Fin

Cloud-based AI agent for customer service

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Fin is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale.

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Assembled AI logo

Assembled AI

Intelligence for every customer conversation.

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Assembled AI delivers enterprise chatbots built for customer support teams. AI agents resolve inquiries end-to-end, execute workflows, and integrate with leading help desk and CRM systems, while Agent Copilot assists human agents with real-time suggestions, summaries, and automation.

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Chatsi logo

Chatsi

AI-Powered Storefront Sales Agent for Ecommerce

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Chatsi is your 24/7 AI sales pro—trained on your product data, brand voice & industry. It delivers instant, personalized guidance, integrates seamlessly with platforms like Shopify & WooCommerce, boosts conversions, and turns every chat into insight for smarter business growth.

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SAS Viya logo

SAS Viya

Cloud native AI and analytics platform

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SAS Viya is a cloud-native data and artificial intelligence platform designed to support analytics workflows across organizations. The platform features data management capabilities that provide access to multiple data sources with built-in governance and lineage tracking. It includes machine learning, statistical modeling, and data mining tools accessible through both visual and code-based interfaces, along with SAS Viya Copilot for AI-assisted tasks.

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ChatBot logo

ChatBot

Easy to use chatbot platform for business

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ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.

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Sobot logo

All-in-One Contact Center Solution

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Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

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Writesonic logo

Write anything, publish anywhere.

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Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and publish anywhere. It's like Canva for writing, with tools that simplify the process of creating, editing, and publishing articles, blog posts, ads, landing pages, and more.

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Gladly logo

Cloud-based customer service platform

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Gladly AI assistant Sidekick automates chat support with context-aware, on-brand responses—no integrations or dev work required.

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is a customer support chatbot platform. Resolve issues, improve sales, and generate leads with rules-based chatbots (Flows) or offload your work on Lyro, Tidio's AI agent for customer service, to resolve up to 64% of all tickets without human intervention.

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HostBuddy AI logo

AI managed guest communication for short term rental hosts.

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HostBuddy AI uses advanced AI technology to automate host operations and provide natural, Superhost-quality responses to guests 24/7, managing all guest communication and troubleshooting with unmatched human-like conversation.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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B2Chat logo

B2Chat Multiagent & MultiChannel

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Turn online conversations into sells with B2Chat. A web app software that brings into one inbox and simultaneously, all of your customer service channels: social media, WhatsApp, Chatbots.

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Amio logo

Amio helps you create AI chatbots for your e-shop.

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Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them

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Zipchat logo

One AI Agent to run, sell, and scale your e-commerce.

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Zipchat powers the new era of Agentic Commerce. One AI Agent sells, supports, and markets for your store automatically. No flows, no complex setups. Just set a goal and Zipchat acts instantly across channels, boosting conversions with human-like conversations.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

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Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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Smith.ai logo

Smith.ai: A superior 24/7 customer engagement solution.

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Smith.ai is the most adaptable AI-powered customer engagement solution that captures & converts leads 24/7.

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iNextLabs logo

Generative AI for Customer, Document & Data Intelligence

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iNextLabs delivers enterprise-grade AI chatbots that automate customer support, sales, and engagement across WhatsApp, web, email, and voice. With self-learning AI and omnichannel support, businesses resolve Tier-1 queries instantly across 130+ languages.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Alana logo

Chatbot

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Alana is an AI chatbot that provides customer service, marketing, and sales support. Its ultimate mission is to enhance the connection between brands and their customers.

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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Ada logo

The AI customer service agent platform for enterprise.

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Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

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Hyversa logo

Hyversa: Elevate Your Customer Experience!

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Hyversa is an AI chatbot and customer support solution that offers workflow automation, custom widgets, and video tutorials in one platform.

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Qualified logo

Automated sales and lead qualification.

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Qualified is a cloud-based sales solution which provides features such as query suggestions, customizable branding, lead qualification, automated responses, proactive chat, and automated routing.

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