getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Issue Tracking Software

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

17 software options

Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

visit website
Advanced process automation, feedback loops, cases management, reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received.

Read more about Zoho Desk

Users also considered
Zoho Projects logo

Zoho Projects

Project Management, Collaboration and Bug Tracking

visit website
Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.

Read more about Zoho Projects

Users also considered
Vision Helpdesk logo

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

visit website
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more..

Read more about Vision Helpdesk

Users also considered
Naofix logo

A unique SaaS that merges the powers of Helpdesk, CMMS & CRM

learn more
Naofix's issue tracking simplifies IT incident management by organizing them into tickets categorized by equipment, location, and priority. It enables quick assignment to the appropriate technician or team, while tracking response and resolution times to ensure timely and efficient support.

Read more about Naofix

Users also considered
Pazo logo

Operational Excellence Simplified

learn more
Mobile First
GPS Enabled
QR/NFC Support
Integrations Ready
AI Enhanced
Offline Support

Pazo enables teams to log, monitor, and resolve issues swiftly. With automated workflows, real-time updates, and detailed analytics, stay on top of on-ground issues, reducing downtime and improving service.

Read more about Pazo

Users also considered
MantisHub logo

Cloud-based issue and bug tracking solution

learn more
MantisHub is a cloud-based issue tracking solution designed to help businesses track issues and bugs over the web via an easy-to-use interface. It serves a wide range of clients including end-users, managers, and developers by generating off-the-shelf reports, analyzing trending charts, and conducting in-depth analyses.

Read more about MantisHub

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Read more about HappyFox Help Desk

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Read more about SolarWinds Service Desk

Users also considered
SysAid logo

AI-enabled ITSM platform for businesses of all sizes

learn more
SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

Read more about SysAid

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk seamlessly integrates with JIRA to help customer support and engineering teams stay on the same page and resolve issues faster.

Read more about Freshdesk

Users also considered
VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

learn more
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered
Jira logo

Project management and work tracking software

learn more
Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

Read more about Jira

Users also considered
Quickbase logo

Dynamic work management and project platform

learn more
Quickbase is a low-code application platform for dynamic work and complex project management. It allows teams to build custom applications without extensive coding, connecting information, processes, and people across business functions. It offers solutions for project management, resource optimization, workflow automation, and field service management, with features like integrations, mobile access, and real-time insights to help organizations manage work from start to finish.

Read more about Quickbase

Users also considered
Wrike logo

AI powered workflow management platform

learn more
Track and resolve issues quickly with Wrike's trusted work management. Use custom request forms to auto-assign detailed issues to relevant teams. Track progress with personalized workflows and use powerful reporting tools to showcase results.

Read more about Wrike

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
Tenera Track logo
(0)

Building maintenance and property management software

learn more
Tenera Track is a QR code-based issue reporting system that streamlines maintenance workflows for property managers. It enables swift and precise documentation of maintenance needs, ensuring prompt attention and resolution. Tenera Track seamlessly integrates with existing capital planning and work management systems, making it easier to keep properties in top shape.

Read more about Tenera Track

Users also considered