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IT Documentation Software

Last updated: Oct 11th 2024

36 software options

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IT Glue logo

Track, find and know everything in under 30 seconds.

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IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

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NinjaOne logo

Automate the hardest parts of IT with NinjaOne

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NinjaOne simplifies IT management with powerful automation, empowering over 17,000 IT teams to enhance productivity, security, and control. From endpoint and patch management to remote access and backups, NinjaOne offers a user-friendly, scalable solution for modern IT challenges.

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Document360 logo

#1 Rated Knowledge base and Documentation software

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Document360 is an AI-powered knowledge base platform that enables users to create and publish self-service knowledge bases, Product manuals, and API docs using documentation, categorization, editing, and branding features like markdown support, version management and rollback, and more.

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Device42 logo

Automated IT infrastructure visualization & management tools

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Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Jira logo

Project & Issue Tracking Software - See why we're #1!

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JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

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Confluence logo

Create, organize, and discuss work with your team

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Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools

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Domotz logo

Do More with Domotz

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Discover why MSPs, IT Professionals, and System Integrators trust our IT Infrastructure Monitoring and Management Solution to monitor thousands of networks worldwide.

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Nuclino logo

Your team's collective brain

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Nuclino is a unified collaboration tool that helps you bring all your work together in one place. You can share ideas, organize knowledge, and manage projects, all in one lightweight, intuitive workspace that works like your team's collective brain.

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M-Files logo

Document Management Platform

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M-Files is the leading document management platform for knowledge work automation. With the M-Files platform, knowledge workers, project owners, and document controllers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture.

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Passportal logo

Encrypted cloud-based, automated password protection

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N-able Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service providers (MSPs), which offers password change automation, credential injection, auditing, reporting, and privileged client documentation capabilities

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HelpSpace logo

Customer Support Software for SMBs

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HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n

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ClickHelp logo

Create, translate and publish your technical documentation!

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ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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Faddom logo

Real-time dependency mapping made easy

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A hybrid application dependency mapping platform enables creation of interactive, real-time maps of your IT environment. Offers detailed visibility, real-time data, quick time to value, and is simple and easy to use.

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NetExplorer Workspace logo

Cloud-based file sharing and management software solution

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NetExplorer is a cloud storage software in French and English with file management and collaboration tools. Key attributes include data migration, audit trail, backup & recovery, API, offline access, content & user management, data migration, digital signature, SSL security, and access control.

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IT Portal logo

The most flexible platform for KBs, Docs, Passwords, & more.

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Our document management solution will help your business organize all IT data and passwords in a secure and structured platform.

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XIA Configuration logo

Network documentation tool

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XIA Configuration is a server documentation tool which generates network documentation automatically for the user's IT infrastructure.

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HelpCenter.io logo

Empower your customers for self-service

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Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering.

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Bit logo

Document collaboration platform with digital workspaces

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Bit is a document collaboration platform designed for the workplace. It enables global teams to create and organize all knowledge and digital assets in one place for streamlined collaboration. The platform can be used to create dynamic notes, docs, wikis, knowledge bases, projects, training guides, client deliverables, and more. Bit can integrate across many third-party apps commonly used by teams.

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Liongard logo

Unleash teams to operate at 10X

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Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence.

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Velory logo

Automated IT Lifecycle Management for Businesses.

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Velory is an IT lifecycle management platform that simplifies the process of purchasing and managing hardware, software, and services for companies and employees while keeping sustainability practices in check.

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Docusnap  logo

All-in-one solution for IT documentation

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Docusnap is a software package for the inventory, categorization, and documentation of IT environments. The program documents the network structure as well as the versions of software, hardware, operating systems, and licenses used.

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