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Knowledge Management
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Knowledge Management Software

Last updated: April 2026

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14 software options

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ZUUZ

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Enterprise intelligence engine for internal data discovery

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ZUUZ is a unified enterprise intelligence platform that brings search, analytics, and workflow automation together in one system.

Lucy

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Lucy exists to amaze, delight, and empower knowledge workers

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Lucy is a cloud-based, AI-powered knowledge management solution that helps all industry teams automate processes related to gathering and converting unstructured data into actionable insights. Users can collect data from multiple sources and store it in a unified database for future reference.

HelpMaster

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Helpdesk, service desk and customer support software

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HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

JIRA Service Management

4.5

(764)

440

261

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

HighQ

4.4

(65)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based legal case management tool for legal teams.

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HighQ's intelligent solution combines automated workflows, document automation, and secure collaboration to transform the way professionals work and engage with clients and colleagues.

BlueSpice

4.3

(25)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Do knowledge management the Wiki Way!

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Open source enterprise wiki software, designed for collaborative knowledge management. It centralizes crucial business knowledge, keeping it up-to-date and easily accessible. Ideal for project planning, documentation, and policy management, it helps clarify responsibilities and streamline workflows.

KBPublisher

4.2

(15)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Knowledge management solution for small to large businesses

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KBPublisher is a cloud-based knowledge management solution, which helps businesses of all sizes share information with customers, employees and partners. The platform enables content managers to publish, as well as manage, white papers, user manuals, articles, business processes, FAQs, and more.

Contentverse

4.1

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Simple, secure document management for everyone

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Contentverse is a secure, versatile, fully-featured enterprise content management solution. 128-bit encryption. DocuSign integration. On-premise and/or cloud implementation. With a robust indexing module that can detect text, barcodes, and QR codes on scanned pages as searchable metadata.

Foresight Intelligence Center

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Business intelligence & forecasting solution

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The Foresight Intelligence Center combines data in various places into a dashboard that can be personalized to suit any team member. The dashboard updates automatically and pings users in case of exception. It allows the enterprise to find information such as correlation between help desk volume.

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Users also considered

IntelliEnterprise

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-round Intranet with AI chatbot and app notifications

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Share and retain knowledge with collaborative tools for Knowledge Base, Wikis, Blogs, Comments – all customizable and fully searchable.

Dokky Suite

(0)

Self-hosted Publishing Suite: Native PDF Engine & AI Forums.

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Powerful PHP Suite for Document Lifecycle Management. Featuring Dokky Publisher (Native PDF engine), ISO-compliant versioning, AI-integrated Forums, and Private Group Workspaces with Live Chat. Secure, decentralized via IPFS, and 100% subscription-free. Total digital sovereignty.

smartLCM Vertragsmanagement

(0)

Contract management solution for improved efficiency

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smartLCM Vertragsmanagement is a digital contract management solution that enables companies to manage their enterprise-wide contract processes. It provides a centralized platform for generating, storing, and analyzing contracts, ensuring transparency and compliance throughout the entire contract lifecycle.

Read more about smartLCM Vertragsmanagement

Users also considered

Attivio

(0)

Cognitive Search and Discovery

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Attivio's award-winning Active Intelligence EngineTM (AIE) is powering today's critical business solutions with a new approach to unifying information access. By extending enterprise search capabilities across documents, data and media, AIE brings depth, insight and agility to business applications and websites. With information-driven workflow, automatic updates and alerts in real time, AIE affects business processes when it matters - at the convergence of business decisions and actions

Routine

(0)

Cloud-based calendar solution for individuals and teams.

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Routine is a cloud-based work platform that connects tasks, calendars, projects, notes, and contacts in a local-first, customizable workspace. The platform integrates with various services to eliminate manual data entry while offering features like natural language input, time blocking, and custom data visualization. Available across multiple platforms including macOS, Windows, Linux, iOS, Android, and web, Routine helps individuals and teams organize information and optimize schedules.

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