App comparison
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Gainsight CS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success platform
Gainsight CS Alternatives & Competitors (2026)
Top 7 free alternatives
ChurnZero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
0.6
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Onboarding
5/5
Real-Time Data
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.6
Value for money
Starting price
No pricing info
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
0.8
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
Value for money
Starting price
No pricing info
0.1
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Community activation, brand advocacy & growth amplification
0.1
Value for money
Starting price
No pricing info
Functionality
Fraud Detection
N/A
Scoring
N/A
Assessment Management
N/A
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Loyalty and marketing, in-store and online.
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
SMS Marketing
5/5
Campaign Scheduling
5/5
Campaign Management
4.8/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Advocate marketing for brands
Value for money
Starting price
No pricing info
0.1
Functionality
Referral Tracking
5/5
Loyalty Program
5/5
Discussions/Forums
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, self-serve product analytics.
0.1
Value for money
Starting price
No pricing info
Functionality
User Interaction Tracking
5/5
Customer Journey Mapping
5/5
Activity Dashboard
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Customizable Branding
5/5
Campaign Management
5/5
Sales Trend Analysis
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing platform for collecting and showcasing reviews
0.1
Value for money
Starting price
No pricing info
Functionality
Content Management
5/5
Visual Analytics
5/5
Trend Analysis
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Visualization
5/5
Click Tracking
5/5
Real-Time Data
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
0.2
Value for money
No pricing info
Starting price
No pricing info
Functionality
Feedback Management
5/5
NPS of Customers
5/5
Heatmaps
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Key account management software
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Reporting/Analytics
5/5
Customizable Reports
N/A
Multi-Channel Communication
N/A
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Customer Segmentation
4.6/5