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itracks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Capture research insights in the field, in the moment.
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itracks - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2025
itracks overview
What is itracks?
itracks Realtime is a market research app that allows you to participate in a research interview with the convenience of a smartphone. This app works with itracks Realtime web-based interviews and is not intended to be used as a stand alone product. The app experience is designed for research participants. App features are participation in itracks Realtime online interviews, send chat messages and view media displayed by the research moderator, and complete mark-up of research activities.
The itracks Realtime web-based platform allows qualitative market research professionals to conduct online focus groups/interviews and access reporting features. Once a research project is set up, research participants can join via the itracks Realtime app. Download the app now to participate in a market research interview.
itracks Board is a market research app that allows research moderators, participants and client observers/stakeholders to engage in online discussion boards with the convenience of a mobile device. This app works with itracks Board web-based software and is not intended to be used as a stand alone product. The app allows users to view media displayed by the research moderator and the ability to post text and video responses. There are polling questions and the ability for the client observers to make private comments viewable by other observers or the moderator. Users can send private messages between the research moderator and participants and have complete mark-up research activities.
The itracks Board web-based platform allows qualitative market research professionals to conduct online discussion boards or micro market research communities and access reporting features. Once an itracks Board project is set up, research moderators, participants and observers can join via the itracks Board app.
Key benefits of using itracks
- The app allows you to reach an audience with only mobile devices.
- The mobile apps are ideal for shopping studies, in home usage tests, ethnography studies, and diary projects.
- The in app notifications in itracks Board drive increased participant engagement.
- The itracks Board app allows participants to download the questions and respond without internet connectivity.
- Responses will upload when the mobile device regains access to wifi.
Starting price
per month
Alternatives
with better value for money
itracks’s user interface
itracks reviews
Overall rating
4.4
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.33/10
5
4
3
2
1
5
7
0
0
0
Anupam K.
Project Manager
Jadah C.
Project Manager
Kevin P.
Project Manager
Jadah C.
Project Manager
Kelsie C.
Research Associate
David M.
Research Executive
Who uses itracks?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
itracks's key features
Most critical features, based on insights from itracks users:
All itracks features
Features rating:
itracks alternatives
itracks
Starting from
429
/user
Per month
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itracks pricing
Value for money rating:
Starting from
429
/user
Per month
User opinions about itracks price and value
Value for money rating:
To see what individual users think of itracks's price and value, check out the review snippets below.
Anupam K.
Project Manager
Jadah C.
Project Manager
itracks support options
Typical customers
Platforms supported
Support options
Training options
itracks FAQs
itracks has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does itracks support?
itracks supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does itracks support mobile devices?
itracks supports the following devices:
Android, iPad, iPhone
Q. Does itracks offer an API?
Yes, itracks has an API available for use.
Q. What level of support does itracks offer?
itracks offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support, 24/7 (Live rep)