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PatienTrials Logo

AI Platform for Clinical Trial Recruitment & Engagement

Table of Contents

PatienTrials - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

PatienTrials overview

What is PatienTrials?

PatienTrials is an enterprise platform designed to accelerate clinical trial recruitment, participant engagement, and study operations through an AI-powered orchestration layer that augments existing Clinical Trial Management Systems (CTMS) without requiring migration or replacement.

Clinical trials often rely on multiple disconnected systems including CTMS, EDC, EHR/EMR platforms, recruitment vendors, logistics providers, and site workflows. PatienTrials connects these systems through a unified digital infrastructure that enables sponsors, CROs, research sites, investigators, and participants to collaborate efficiently across the entire clinical trial lifecycle.

Built on the ServiceNow enterprise platform, PatienTrials delivers enterprise-grade workflow automation, security, and integrations that allow organizations to modernize clinical trial operations while preserving their current technology investments.

The platform improves the participant experience while reducing the operational burden on research teams helping sponsors accelerate enrollment, improve retention, and gain real-time visibility into study performance.

### Key Capabilities

**AI-Powered Patient-to-Trial Matching**

Automatically match potential participants to relevant clinical trials using eligibility criteria and intelligent screening workflows.

**Participant Engagement Platform**

Provide participants with a digital experience that includes study information, reminders, secure messaging, and AI-powered study assistance.

**Recruitment Campaign Management**

Launch targeted recruitment campaigns and manage participant pipelines across sites and regions.

**Virtual Trial Site Capabilities**

Support decentralized and hybrid clinical trials through recruitment pre-screening, eConsent, ePRO/eCOA, telehealth visits, and remote monitoring.

**Enterprise Integration Layer**

Integrate with CTMS, EDC, EHR systems, and recruitment channels to connect the clinical research ecosystem.

### Benefits

• Accelerate clinical trial recruitment

• Improve participant engagement and retention

• Reduce operational burden on research teams

• Enable decentralized and hybrid clinical trials

• Gain real-time visibility into recruitment performance

### Who Uses PatienTrials

Pharmaceutical companies, biotechnology firms, CROs, clinical research sites, and patient recruitment organizations.

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# Top Features

• AI-powered patient-to-trial matching

• Clinical trial recruitment management

• Participant engagement tools

• Recruitment pre-screening automation

• eConsent management

• ePRO / eCOA data capture

• Remote patient monitoring

• CTMS integration

• EHR / EMR integration

• Recruitment analytics dashboards

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# Best For

Pharmaceutical companies, biotechnology firms, CROs, and clinical research organizations seeking to accelerate recruitment, improve participant engagement, and streamline decentralized or hybrid clinical trials while leveraging existing CTMS infrastructure.

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# Why Choose PatienTrials

Unlike traditional clinical trial platforms that require replacing existing systems, **PatienTrials acts as an AI-powered orchestration layer that augments CTMS and research infrastructure without migration.** Built on the ServiceNow platform, it connects sponsors, CROs, sites, and participants while enabling modern patient-centric and decentralized trial experiences.

Key benefits of using PatienTrials

## Benefits of PatienTrials

**Accelerate Patient Recruitment**
PatienTrials helps sponsors, CROs, and research sites identify and match eligible participants faster through AI-powered patient-to-trial matching and automated pre-screening workflows. This reduces recruitment timelines and improves enrollment rates.

**Improve Participant Engagement and Retention**
The platform provides participants with a modern digital experience including secure messaging, reminders, AI-powered study assistance, and access to study information. These capabilities help maintain participant engagement throughout the study lifecycle and reduce dropout rates.

**Reduce Operational Burden on Research Teams**
PatienTrials automates key administrative processes such as participant screening, communication, scheduling, and study tracking. Research coordinators and investigators can focus more on patient care and study oversight rather than manual operational tasks.

**Enable Decentralized and Hybrid Trials**
The platform supports modern clinical trial models through virtual trial capabilities such as recruitment pre-screening, eConsent, telehealth visits, remote patient monitoring, and electronic outcome reporting (ePRO/eCOA).

**Integrate with Existing Clinical Systems**
PatienTrials seamlessly integrates with CTMS, EDC, EHR/EMR systems, and recruitment channels. Organizations can enhance their clinical trial infrastructure without replacing existing systems or disrupting current workflows.

**Gain Real-Time Study Insights**
Sponsors and research teams can monitor recruitment progress, participant engagement, and study performance through centralized dashboards and analytics, enabling faster and more informed decision-making.

**Enhance Collaboration Across the Clinical Ecosystem**
PatienTrials connects sponsors, CROs, research sites, investigators, and participants through a unified platform, improving coordination and transparency across the clinical research ecosystem.

**Deliver a Participant-Centric Trial Experience**
By simplifying study discovery, enrollment, communication, and participation, PatienTrials helps organizations create a more patient-friendly clinical trial experience that improves both recruitment success and participant satisfaction.

## Key Differentiators

**AI-Powered Orchestration Layer**
PatienTrials enhances clinical trial infrastructure by augmenting existing CTMS and research systems rather than replacing them. Organizations can modernize recruitment and engagement workflows without disrupting current technology investments.

**Built on the ServiceNow Platform**
The platform leverages ServiceNow’s enterprise-grade security, workflow automation, and scalability to support global clinical research operations.

**Patient-Centric Trial Experience**
PatienTrials focuses on improving the participant journey by simplifying study discovery, enrollment, communication, and ongoing engagement throughout the trial lifecycle.

**Unified Clinical Research Ecosystem**
Sponsors, CROs, research sites, investigators, and participants collaborate through a connected digital infrastructure that improves coordination and transparency.

---

## Top Use Cases

**Accelerating Clinical Trial Recruitment**
AI-powered patient matching and automated pre-screening help identify eligible participants faster and improve enrollment rates.

**Participant Engagement and Retention**
Secure messaging, reminders, and AI-powered study assistance help maintain participant engagement throughout the study.

**Decentralized and Hybrid Trial Support**
Digital consent, telehealth visits, and remote monitoring enable flexible trial participation.

**Operational Efficiency for Research Teams**
Automated workflows and recruitment dashboards reduce administrative burden and improve study oversight.

Starting price

PatienTrials’s user interface

Ease of use rating:

PatienTrials reviews

Overall rating

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Rating breakdown
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
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PatienTrials's features

21 cfr part 11 compliance
Access controls/permissions
Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Notifications
API
Audit management
Audit trail
Calendar management
Clinical study management
Compliance management
CRF tracking
Customizable forms
Customizable reports
Data capture and transfer
Data import/export
Data synchronization
Data verification
Data visualization
Digital signature
Document imaging
Document management
Document storage
Drag & drop
Electronic data capture
EMR/EHR
Enrollments/Onboarding
Forms management
HIPAA compliant
Messaging
Monitoring
Patient engagement
Patient management
Patient monitoring
Patient recruiting
Progress tracking
Real-Time data
Real-Time monitoring
Real-Time reporting
Reminders
Reporting & statistics
Role-Based permissions
Scheduling
Third-Party integrations
User management
Workflow management

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PatienTrials support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos

PatienTrials FAQs

Q. Who are the typical users of PatienTrials?

PatienTrials has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does PatienTrials support?

PatienTrials supports the following languages:
English


Q. Does PatienTrials support mobile devices?

PatienTrials supports the following devices:
Android, iPad, iPhone


Q. Does PatienTrials offer an API?

Yes, PatienTrials has an API available for use.


Q. What level of support does PatienTrials offer?

PatienTrials offers the following support options:
Email/Help Desk, 24/7 (Live rep), Chat

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