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Microsoft 365 vs Zoom Workplace Comparison (2026)

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Google Drive

4.8

Google Docs

4.7

Google Workspace

4.7

Good recommendations?

Microsoft 365

Zoom Workplace

Overview

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

14.99

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

14.1K

10K

3.4K

533

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.6

14.6K

10K

3.9K

544

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

Pros

“As a physiotherapist working in Canada, I use it regularly for documentation, organizing patient-related information, creating reports, and managing day-to-day work tasks.”

Manpreet K.

Physiotherapist

“It provided a reliable and efficient way to manage company emails and offered a suite of easy-to-use applications that support daily work. While there were some challenges with backend complexity and occasional overlap between tools, the platform overall improved productivity and collaboration.”

Christine B.

Marketing Manager

“Microsoft 365 is a reliable service that integrates email, file storage that can be shared, and other apps that allow for customization/editing or creating files and while also being able to collaborate with others.”

Clyde W.

System Adminstrator

Pros

“Built-in AI Tools: The AI Companion is a standout, providing automated meeting summaries, action items, and quick catch-up threads so users don't miss a beat.”

Victoria S.

Customer Service officer

“Calendar & Email Integration: Seamless syncing with tools like Google Workspace and Microsoft Outlook makes scheduling and tracking invitations virtually frictionless.”

Victoria S.

Customer Service officer

“The video and audio quality are generally strong, and features like screen sharing, chat, and scheduling make communication efficient. While there can be occasional technical issues depending on the internet connection, overall it is a very useful and practical tool for both personal and professional use.”

Mailen G.

WSB

Cons

“The platform is used to manage our day to day activities from attendance to parent contact. Although not happy about the annual increases in prices, the change is too disruptive now.”

Katherine R.

School Administrator

“OneDrive syncing occasionally causes duplicate or conflicted files if several users are editing documents at the same time.”

Valentin P.

Administration Manager

“The Authenticator application crashes a lot; it suddenly stops sending notifications, and I have to reset the MFA parameters so that users can configure their account.”

Oscar A.

Enginner

Cons

“The platform can be quite heavy on mobile data consumption. When I am conducting field research away from the university Wi-Fi, using Zoom for long meetings drains my mobile data plan very quickly.”

ADEGOKE V.

Research Assistant

“Zoom quite often has issues with cancelling or scheduling meetings if the app version falls two or three versions behind the latest version which can cause issues in a work environment if the app is not frequently updated.”

Clyde W.

System Administrator

“The free tier time limit can be frustrating if you're doing longer calls, and the desktop app can be resource-heavy and slows down my laptop”

Ellie S.

Founder and Lead Marketer