OneDrive vs Collabora Online

Google Drive

Google Workspace

Dropbox Business

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

Architect

In my case this represented about 2,000 files that I couldn't synchronize. When I talked to customer support, they suggested I hire a person dedicated exclusively to change the names of the files to a format that Onedrive can use.

OneDrive is a secure access, sharing, and file storage solution which enables users to store and share photos, videos, documents, and more at anytime, via any device.

Access Controls/Permissions

Alerts/Notifications

Archiving & Retention

Asset Categorization

Asset Library

Asset Sharing

Authentication

Automatic Backup

Backup and Recovery

Cloud Computing

Collaboration Tools

Communication Management

Content Library

Content Management

Data Import/Export

Data Recovery

Data Security

Data Storage Management

Data Synchronization

Document Capture

Document Editing

Document Management

Document Review

Document Storage

Drag & Drop

Encryption

File Management

File Recovery

File Sharing

File Transfer

Full Text Search

HIPAA Compliant

Messaging

Mobile Access

Mobile App

Monitoring

Multi-Device Support

Offline Access

Project Management

Real Time Synchronization

Remote Access/Control

Reporting & Statistics

Search/Filter

Secure Data Storage

Tagging

Third-Party Integrations

Two-Factor Authentication

User Management

Version Control

Reviews for OneDrive come from a wide variety of industries, including Information Technology and Services (7% of reviewers), Computer Software (6%), and Education Management (6%). The most frequent use case for OneDrive cited by reviewers is cloud storage (76% of reviewers).

Users and use cases

Reviewers indicate that OneDrive offers good value for money when bundled with Microsoft 365, and they appreciate the included storage and integration. However, some reviewers feel standalone pricing is less competitive and upgrading can be expensive.

Value for money

The OneDrive integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.7 out of 5 for its integration with OneDrive), Microsoft Excel (a spreadsheet product, 4.9), and Microsoft Word (a document generation product, 4.8).

Integrations

OneDrive is a cloud storage tool offering key features such as secure data storage, document storage, backup and recovery, file sharing, and document management, among others.

OneDrive

Web-based

Android

iPad

iPhone

iCloud

Google Cloud Storage

Google Docs

MEGA

pCloud Business

WeTransfer

Progress ShareFile

Egnyte

Nextcloud

Microsoft 365

ownCloud

monday.com

Microsoft 365 Basic

Microsoft 365 Personal

 Microsoft 365 Family

 Microsoft 365 Business Basic

 Microsoft 365 Business Standard

Unresponsive and ineffective support

52% of reviewers feel negative about Customer Support. Users frequently describe Microsoft’s customer service as slow, unhelpful, and difficult to reach. Reviewers say finding solutions to technical issues often requires searching forums or relying on IT professionals rather than direct support. They report that support staff provide generic responses, fail to resolve problems, and sometimes redirect users to community boards instead of offering real assistance. Many users mention frustration with the lack of clear documentation and the time-consuming process of getting help.

Recurring glitches and compatibility problems

49% of reviewers feel negative about Bugs and Issues. Users report encountering various glitches, such as app crashes, login problems, and sync failures, across different devices and operating systems. Reviewers say error messages are often generic and troubleshooting guidance is inadequate. They mention compatibility issues with certain devices, browsers, or third-party apps, and note that updates can introduce new problems. Many users express frustration with the frequency of minor bugs and the lack of clear solutions from support resources.

Complex and frustrating account handling

53% of reviewers feel negative about Account Management. Users find managing multiple Microsoft accounts confusing and cumbersome, especially when switching between personal and business profiles. Reviewers say frequent login prompts, authentication errors, and password issues disrupt their workflow. They report difficulties linking accounts across devices, problems with account lockouts, and challenges with permissions when sharing files. Many users express frustration with the need for constant re-authentication and the lack of intuitive multi-user support, particularly in shared or enterprise environments.

Slow performance and high resource use

Software Developer

Another potential issue with OneDrive is that it requires an internet connection to access files stored in the cloud. If the internet connection is slow or unreliable, it can lead to delays or difficulties in accessing and syncing files.

80% of reviewers feel negative about Performance and Speed. Users report frequent slowdowns when uploading, downloading, or syncing large files, especially on older hardware or with many files. Reviewers indicate that OneDrive can consume significant memory and CPU, slowing down their devices and affecting startup times. They say delays in file loading, sluggish web interface, and slow photo previews hinder productivity. Many users mention that poor internet connections further exacerbate these issues, and they often compare OneDrive’s speed unfavorably to competitors.

Unreliable and confusing file syncing

VP Finance

The synchronization between the microsoft office documents that run in the local compter and Onedrive is sometimes has a huge delay so that I can not be sure about if my changes are reflected to the cloud version or not.

52% of reviewers feel negative about File Syncing. Users report frequent sync errors, delays, and conflicts when updating files across devices. Reviewers indicate that large file sets or simultaneous edits by multiple users often result in duplication, outdated versions, or lost changes. They say error messages are vague and troubleshooting is difficult, sometimes requiring manual intervention. Many users highlight problems with the sync status indicators, slow syncing on mobile devices, and the lack of clear controls for selecting which folders or files to sync.

Integrated office productivity suite

91% of reviewers feel positive about Office Integration. Reviewers appreciate that OneDrive is tightly integrated with Microsoft Office applications, allowing them to create, edit, and collaborate on Word, Excel, and PowerPoint files directly from the cloud. Users say this integration streamlines their workflow, eliminates compatibility issues, and enables real-time editing without needing to install Office locally. They find it convenient to access and manage documents from any device, and value the single sign-on experience across Microsoft’s ecosystem.

Universal multi-device access

freelancer

This cross-platform support enables users to access their files from any device, whether it's a computer, smartphone, or tablet, promoting flexibility and productivity.

94% of reviewers feel positive about Device Access. Users think OneDrive’s ability to access files from any device—be it a computer, tablet, or smartphone—is crucial for their productivity. Reviewers appreciate being able to work seamlessly across platforms, whether at home, in the office, or on the go. They say this flexibility eliminates the need for physical storage devices and ensures their documents are always available, even offline if pre-selected. Many users highlight the convenience of automatic syncing and secure backup, which gives them peace of mind in case of device loss or failure.

Automatic media backup and access

91% of reviewers feel positive about Photo and Video Storage. Users appreciate OneDrive’s automatic photo and video upload from mobile devices, which helps free up device space and ensures important memories are safely backed up. Reviewers say the ability to access, organize, and share media files from any device is a major convenience. They mention features like folder organization, slideshow creation, and seamless syncing across platforms as valuable. Many highlight the integration with Office 365, which provides ample storage for both personal and business media needs.

Operations Associate

The seamless integration with Microsoft 365 makes it especially useful for both school and work, allowing for smooth collaboration and real-time updates. While there are occasional syncing issues and some limitations with storage on basic plans, the overall functionality, ease of use, and accessibility make it a strong and dependable cloud storage option.

Director of Risk Management

The File Upload process is stable even with larger batches, and the platform provides a cohesive environment for keeping digital files organized.

QC-QA Auditor

I am an auditor and I create spreadsheets to track my various audits for our operation, as well as complete audit reporting documents for every camera audit that I do to monitor our frontline staff.  

Project Manager

Plenty of storage with our plan, quick, easy and automatic file uploads, and the ability search my drive has allowed me to streamline my workflow immensely.

OneDrive allows us to share reports, audits, word documents, spreadsheets and interact with them, all from the comfort of our own offices.  

Call Center Rep

I personally use it a lot and have a lot of my family pictures, personal documents, and other memories in Onedrive, I also use it for school and work. Since I have the office version of Onedrive, that I am offered 1TB of storage space, currently using half of it with all the things I have inside.

AI Researcher

I like it as a second account for storage, where I only use the free tier to save an extra set of documents that I want to keep away from active directories. and it has a clear and easy upload process, searching and navigating around the documents saved is efficient. And the best part is that it has a good offer for free.

Process Engineer

OneDrive is a secure Microsoft cloud storage service that my company uses which syncs files across devices, enables real-time collaboration, and offers Files On Demand to save local space.

scientist

It works perfectly with Word, Excel, PowerPoint, and Teams for collaboration and is available on Windows, macOS, iOS, Android, and web, making files accessible anywhere.

Curriculum Designer and Trainer II

What I like least about OneDrive is that when accessing it with the mobile application, and attempting to upload files from my mobile device, it has a very high chance and common issue of crashing which delays the upload process or requires me to restart the upload.

Pharmacist

I use it for transferring files from my personal email to work computers and back again, I use it for my time sheets and for expense forms

IT Service Desk Analyst

OneDrive’s biggest strength is how naturally it fits into your workflow—files sync quickly and reliably across all your devices, and the tight integration with Windows and Microsoft 365 makes saving, sharing, and collaborating feel effortless.

Projects Manager

We use this everyday as a virtual tool for different people in the business to access shared files and as well as different teams to upload any files that are relevant to theem so they can all be downloaded from OneDrive as opposed to be saved on each desktop.

AP admin

I least like onedrive's invasive, default synchronization of Desktop/Documents folders, frequent "stuck" syncing, and confusing file-on-demand functionality that can lead to data loss or accidental deletion.

Owner

OneDrive is effective for a music and vocal coaching business because it provides secure, cloud-based storage that keeps lesson materials, recordings, and business files easily accessible across devices.

Cloud Infra support Engineer

Document sharing and storage, we can reduce to disk space of local machine and we can access the file from anywhere using an add account on mobile

Office Finance Manager

OneDrive is primarily designed for personal projects rather than team projects. While we use SharePoint for collaborative work, having both personal and team files in one location could simplify things for employees who are less tech-savvy. While reliance on an internet connection is unavoidable, it can limit where and how files are accessed.

What I liked most about OneDrive is how seamlessly it integrates with the Microsoft ecosystem. If you’re already using tools like Microsoft Word, Excel, or Outlook, everything works together smoothly, making it easy to save, access, and share files without extra steps.

IT-Systemadministrator

Features like Known Folder Move, conditional access, and audit logging make it easier to manage data security and compliance without adding extra tools.

Trust Systems Manager

Fairly niche, but if two users are access the same document at once for editing, and both save, you end up with two versions of the same document which then need to be manually merged.   Whilst this is preferable to one person losing data, the duplicate file has the machine name suffixed to the end (i.e. Document-MyMachine.docx) which could be a data privacy concern.

Counselor

OneDrive provides exactly the service it states it will provide, and that reliability under the Microsoft umbrella is nice. As you probably know if you're looking at reviews for OneDrive it does provide storage, file upload, document management, and file transfer, all with the ease of use you'd expect from such a well-honed product.

Internal Audit

Microsoft OneDrive works well when the objective is storing, syncing and sharing Excel files, memos and working documents in Microsoft 365.

Co owner

It quietly keeps everything in sync, works smoothly with Word or Excel for shared edits, and even keeps older versions in case something needs to be rolled back.

Business Consultant

Everything is automatically backed up and organized in one place, which removes the constant worry of losing important files. Whether it’s documents, photos, or notes, having them securely stored in the cloud gives a strong sense of reliability and convenience.

Compliance Manager

It allows me to see and access my entire cloud library directly from File Explorer without actually taking up any space on my local hard drive.

From an operational standpoint, it simplifies file access and version control, reducing the need for manual sharing and minimizing duplication issues.

Senior Product Manager

I love the fact that I can begin writing a document on my desktop in the office and then pull it up on my phone when I am out. And it keeps all of my files safe in the cloud

People Business Partner

We utilize the software across our company, and it has helped us share documents and resources easily, and prevent data loss when things go awry.

Software development

What I love about using one drive is the free 5gb of free storage you get and if you want to get more it’s inexpensive and especially it’s fast for uploading the documents.

Area Inclusion Worker

I use both the desktop and mobile versions; the desktop to do the bulk of my work on, the mobile to upload photos to.

It's security and convenience is unmatched, meaning it is in my opinion the best in the market with no other competitors matching it's specification and expertise. If you like secure cloud based documents you can access anywhere, use OneDrive.

The default storage fills up quite fast if you’re storing photos, videos, or project files, which forces you to either delete content or upgrade.

Organisational Development Manager

Its synchronisation capabilities allow documents to remain up to date regardless of location, which has been particularly beneficial for flexible and remote working.

Litigation consulting

When I would download a file from One Drive to place on my new computer, once downloaded & then opened, it changed the format of 90% of other items on my desktop.

Pool liner installer

The one thing I like most about one drive is all the storage it has for my documents and how secure it is with my credit cards

Security Engineer

In fact, I have a cleaned-up workspace where all my technical logs and security documentation are accessible without having to fill up my hard ​‍​‌‍​‍‌drive.

Student

It makes document management and collaboration simple across multiple devices. While the search functionality could be faster, the overall convenience of the Windows integration is unmatched.

Director

I also appreciate the sharing options and the ability to work on files smoothly with colleagues, which saves time and supports productive teamwork.

One thing I liked least about OneDrive is that syncing can occasionally feel slow or get stuck, especially when handling large files or big batches of updates, which interrupts the otherwise smooth experience.

Credentialing Specialist

I love the ease of linking our entire team files together, the ease of locating files quickly, how seamless it integrates with our software as a whole.

Financial Advisor

It gives you a reasonable amount of storage to use for free and you can use it in your work your personal life to store anykind of files or media files.

At E-Service Park, we use it to manage and share important documents, and it has made our daily operations much smoother.

It can feel a bit cramped if you’re just using the free space, and big files can take a while to finish syncing. When the internet isn’t great, getting to your stuff can be frustrating, and sometimes the sync just hiccups for no clear reason.

Consultatant

I use one drive regularly to create and access power points and word documents for presentations at school where I teach.

IT Team Lead

It overlaps a lot with Sharepoint functionality and having the sharepoint app renamed some time ago to Onedrive for Business causes a lot of confusion for both end users and junior adminsitrators

HR Manager

I least like about it is I can’t figure out how to locate how to log into old drives . While I get emails on it I can’t find my user ID and password and how to log into old accounts or reset to log in.

Director of IS Project Management

One of the biggest things for me is to be able to find a document I’m looking for quickly and with the powerful search features, and how it connects to my Outlook email, it’s so easy for me to find the file I’m looking for at all times.

It makes it easy to keep documents, photos, and files organized in one place while allowing quick access from a phone, tablet, or computer.

I also can invite others in my organization to share a file and I have complete control over whether they can edit or simply view the file.  

I love that OneDrive is a secure cloud based drive that allows you to store documents easily without fears of them being lost or deleted.

Cloud Storage

Users report that OneDrive’s file sharing is flexible, secure, and simple to use, allowing sharing via links, email, or direct access. Reviewers indicate they can set permissions, password-protect links, and specify expiration dates, which they find valuable for collaboration. They say OneDrive supports sharing large files and integrates well with Microsoft 365 and mobile apps. Some users feel permission options are basic compared to competitors, and sharing with non-Microsoft users can be less intuitive. Of the 485 OneDrive users who gave detailed accounts of their use of File Sharing, 93% rated this feature as important or highly important.

OneDrive vs Collabora Online Comparison (2026)

OneDrive

Collabora Online

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives