Sales enablement and knowledge management solution
Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. read more Start a free trial today at www.bloomfire.com.
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities.
By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. read more Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time.
Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. read more Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business.
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM
- Social media integration with Facebook
- Over 35 languages supported
- Pricing starts at $9/mo/agent
- 30-day Free Trial
C2 ATOM is a user-friendly, flexible and integrated ITSM system, improving service delivery and enabling multi-department request management. This intuitive web-based solution will generate better time response, time resolution, allowing your teams to collaborate and provide great service for your clients and end-users. read more Because of its flexibility, this centralized system will also allow your organization to scale up using new features, automate processes, enable self-service, and integrate with most 3rd party systems.
Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. read more Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. read more Save time and money by sharing knowledge and information.
Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
ProProfs Knowledge Base Software empowers businesses to create a highly-searchable online FAQ to help customers easily find the answers to their questions. The online knowledgebase can also be used to retain and share employee knowledge by uploading how-to articles, video tutorials, PPTs and files. read more
IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. read more The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation.
MangoSpring collaboration suite meets all your company's workflow and collaboration needs by integrating enterprise social networking, project collaboration, task management, document management, idea management and event management. The goal of this application to enable your employees to stay on top of what matters most and therefore make smarter… read moredecisions