Knowledge Management Applications

  • Atlassian Confluence  

    Agile team collaboration software
    Collect and share all team and project knowledge in one platform with Atlassian Confluence's knowledge base feature. Create customizable articles & FAQs.
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  • Desk.com    20

    Online customer service software
    Use Desk.com to build branded customer self-service sites with FAQs, Q&A discussions, content rating, and data pulled from the multilingual knowledge base.
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  • Zendesk    48

    Cloud customer service software
    Zendesk Help Center is a knowledge base, community, and customer portal—all in one.
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  • Freshdesk    18

    Online Customer Support Software & Helpdesk Solution
    Freshdesk facilitates customer self-service with the ability to create a custom branded knowledge base and community forum with articles, tutorials, and FAQs.
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  • eXo Platform    39

    Open Source Enterprise Social Collaboration
    Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features.
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  • Whatfix  

    Ease User Onboarding, Customer Support and Training
    Simplify customer experience, onboarding, support and training by using Whatfix interactive guides & flows aka walk-throughs in your web-products and websites.
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  • SkyPrep    12

    Online Training Done Right
    We offer an online training software that is simple and intuitive. Developing and training your employees or clients will never get any easier or more affordable. Just upload existing content, create exams, and track employee progress with easy-to-use reporting tools. Don't let building courses intimidate you. Create online courses and tests with ease.
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  • TalentLMS    17

    Cloud LMS and online training tool
    Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained.
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  • dapulse    7

    Sync everyone in one place.
    Get everyone working in sync in one place. daPulse lets you create a clear visual display of your top priorities and progress, for everyone to see and contribute. You can set goals, assign people or teams and set deadlines. Anyone can see and update the high level, or dive in for more details. The high level keeps everyone aligned. The low level enables communication and collaboration. The two levels are tied together. The visual display of progress keeps everyone motivated.
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  • Actionspace for Office 365    3

    Simple Project Management for Office 365 and SharePoint
    Actionspace is a powerful enterprise task management & simple project management solution tailored for companies and teams using Office 365.
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  • Freshservice ServiceDesk    5

    IT Helpdesk + Asset Management software from Freshdesk®
    Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes!
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  • Igloo Software    1

    An intranet you'll actually like
    Igloo is an intranet you'll actually like. It’s a web-based solution that let you to share files, give updates, find answers, exchange ideas, manage projects and help work better together. It's also responsive and all in the cloud so you can collaborate anywhere and on any platform. With Igloo, you can bring your content and conversations together in one place, so you won’t need to search your inbox endlessly for the latest version of a document or update your team about the same topic multiple times. And because it's designed for the web and hosted in the cloud, there's no versions, upgrades or migrations. That is why world-class companies, such as Giant Agency, Keg Restaurants, ORION and the Women Tennis Association, choose Igloo.
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  • Salesforce Service Cloud  

    Salesforce1 customer service app
    Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.
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  • UserVoice    19

    Customer engagement infrastructure for operational excellence
    Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices. From scalable support with automated answers to common questions and support ticketing, to staying on top of churn with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business.
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  • HappyFox    14

    Helpdesk, customer support software
    HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial
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  • Honey    7

    Social Networking and Information Sharing for Enterprises
    Honey helps to streamline information sharing among teams and offers a personalized and real-time feed.
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  • KnowledgeOwl    6

    Knowledge base and documentation software
    KnowledgeOwl (formerly HelpGizmo) is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
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  • TallyFox Cluster    4

    Integrated knowledge, content & project management
    Clusters provides projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can be customized to meet your individual needs, whether you need a content management, project management or knowledge management solution. Clusters allows you to categorize content, share it and make it searchable. You can assign and track tasks, collaborate on documents and set up online meetings. Set up wikis for knowledge sharing and manage contact communication within the integrated CRM. Clusters can be set up in 60 seconds and managed without any IT support.
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  • Vivantio Pro    4

    Flexible, Trusted, Reliable Service Desk Software
    Vivantio Pro is industry-leading IT service management software. Vivantio Pro is the most flexible admin interface on the market, admin is codeless and service areas can be created in seconds, limiting vendor service days. Vivantio Pro works seamlessly for global enterprise with multiple license options for different internal departments. Features include problem, incident and change manager, workflow automation, deep interactive KPI reporting, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal.
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  • TallyFoxNet    3

    Complete collaboration website for your community with SmartMatchPro
    TallyFox Networks connect professionals across an open-core platform where they can share their expertise and special interests. With TallyFox organizations can build and manage their own knowledge networks with unlimited subdomains. With TallyFox Knowledge Networks you can connect people and improve communication and collaboration. Run efficient online meetings, unlimited sub-domains and a place to share content, expertise, and network with members, like-minded clients and your employees.
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  • Communifire    3

    Enterprise Social Collaboration Software
    Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.
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  • Ftopia    3

    Elegant and secure file sharing for businesses
    Ftopia is a cloud-based file sharing service for businesses that enables you and your team to invite customers, suppliers, and employees to share various documents of any kind in company-branded public and private working spaces.
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  • Mindflash    3

    Easy Online Training
    Mindflash is an easy-to-use online training tool that allows you to create courses, invite trainees, and track the results. Just upload your PowerPoint, Word, PDF, or videos and we'll automatically convert them into a Flash-based course; you can even build quizzes and include certificates. You can easily invite trainees with our automated email tools; and tracking the results is simple with our reporting tools. All of our plans come with a FREE trial for unlimited use. No risk. No obligation. No credit card required.
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  • nanoRep    3

    Digital customer assistant solution
    nanoRep helps to streamline multichannel customer support through self-service and personalization.
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  • Mingdao.com (明道-企业社会化协作)    2

    Top enterprise social collaboration platform for China users.
    Mingdao.com is the top rated and used enterprise social collaboration platform in China. it provides a full set of enterprise social networking infrastructure, together with build-in task collaboration and knowledge sharing designs.
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What is Knowledge Management Software?

Knowledge Management Software is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. It is used to locate, capture and share Information within a team.

Knowledge Management Software Comparison

Use GetApp to find the best knowledge management software and services for your needs. Our intuitive directory allows you to make an easy online knowledge management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.