Alpega Reviews

Pros
ITs easy to use and provides visibility to all stakeholders. Furthermore, it reduces our work as it links the company make the delivery and the team internally who receives it.

Cons
That it is not capable to report multiple shipments under one delivery

Rating breakdown

Likelihood to recommend: 10/10

Pros
ease of use for shippers and carriers information organized in a logical format great visibility filter function helps manage shipments

Cons
system goes down and that creates major issues, all visibility is lost, don't know what tenders went through and what didn't. Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This software makes it easier for my department to conduct business. It gives a line of communication between our customer service department and truckers in order to ensure the customer is getting their shipments. It is eye appealing and user friendly.

Cons
The notifications are sometimes delayed, on when they are going to have outages.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Organized, informational, Changeable, Very User friendly.

Cons
Slow, Too many steps, Have to click too many pages to get what information is needed. Needs to have quick access to Daily Schedule upon logging in. Needs to be faster at loading up pages. It would be nice to have an App on phones for easy logging on delivery times and or changes.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Very comprehensive solution, offered dock scheduling and inter-company organization on an advanced level

Cons
Difficult to navigate and tailor to needs of particular business

Rating breakdown

Likelihood to recommend: 7/10

Pros
I can use the reference number to sort my screen by.

Cons
I don't like if I want to use the data option, I have to put in everything every time even though I only have one report. I do not like it times out. (not always 40 in between usage) It is SLOW!!

Rating breakdown

Likelihood to recommend: 6/10

Pros
This software is very user friendly. The amount of training needed to navigate is minimum. Everything is very straight through and I like the idea of having different communications tools with all parties involved.

Cons
The amount of notification emails. Alpega sends too many notifications in regards to one single load/event.

Rating breakdown

Likelihood to recommend: 8/10

Pros
convenience... I don't have to make apt.

Cons
It has been "down" a lot lately. very hard to make apt. when can't get into software

Rating breakdown

Likelihood to recommend: 8/10

Pros
It is fairly user friendly, and adding new users is easy. In addition, the support team is very helpful whenever assistance is needed with setting new users up or resolving general issues. Ease of use is the biggest pro of Transwide.

Cons
The system goes down quite frequently, at least once every other week. This is very inconvenient as transportation is a 24/7 industry, and appointments can fill up fast. Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.

Rating breakdown

Likelihood to recommend: 7/10

Pros
I like most about Transwide is setting up appointments when needed and checking for other in coming appointments.

Cons
What I like least about Transwide is the system is down quite frequently.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Simplicity of use and clear organized transport order information for the users. Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers. Don't have to keep changing password like a lot of systems. System updates are always done on weekends.

Cons
Screen changes are a bit slow (about 15-30 seconds per screen). Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Click of a few icons and loading schedules are there and we know what is facing us for the next few hours - until it changes of course based on drivers or customer requirements.

Cons
Logs you out after x number of minutes of inactivity.

Rating breakdown

Likelihood to recommend: 9/10

Pros
ease of use, ease to learn. I like that the process is simple

Cons
i dont like the difficulty making search criterias.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The carriers being able to get their loads almost instantly.

Cons
Sometimes when navigating through the system it can be a little slow.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the way that you can organize your search and once you go into detail, you get all the details that you need.

Cons
Not really ran into any cons with this program

Rating breakdown

Likelihood to recommend: 10/10

Pros
you can check slots to get accurate time of when trucks are coming in for us to off load material

Cons
sometimes it glitches or goes down making it hard to see booked spots

Rating breakdown

Likelihood to recommend: 10/10

Pros
Its easy to navigate and easy to learn.

Cons
Changing load times can be several steps

Rating breakdown

Likelihood to recommend: 8/10

Pros
The easy of updating and changing dates and line items

Cons
Wish it was faster and more easy to change between shipments

Rating breakdown

Likelihood to recommend: 9/10

Pros
The ease of use / user interface is easy to maneuver around the site.

Cons
I don't utilize all aspects about this software so I don't have much input to say. All I do is schedule appointments.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Visibility into all of our facilities that use this for scheduling.

Cons
The lack of reliability and the fact that the majority of our carriers do not get the emails about the site being down. When the site is down (lately it has been weekly occurrences) none of our freight can be booked to unload, so our supply chain halts. Unacceptable.

Rating breakdown

Likelihood to recommend: 1/10

Pros
I enjoy how easy this system is to use and schedule appointments. It is quick and very easy!

Cons
There have been a lot of outages, which holds me up from making appointments.

Rating breakdown

Likelihood to recommend: 9/10

Pros
EASY TO LEARN AND NAVIGATE, ONCE YOU LEARN ALL THE FEATURES.

Cons
TOO MANY DOWN TIMES, BUT WE GET HEADS UP ON IT.

Rating breakdown

Likelihood to recommend: 10/10

Pros
it pretty simple to use for scheduling apts...

Cons
sometimes its a little cumbersome on canceling an appt in order to reschedule

Rating breakdown

Likelihood to recommend: 5/10

Pros
Like the capabilities and ease of tracking shipments

Cons
Could be a little friendlier for the set up stage for schedule, customer service e-mail response could be timelier, recently there has been more unplanned downtime periods

Rating breakdown

Likelihood to recommend: 7/10

Pros
It is the customer that requires we utilize the program, so therefore, we would not be the ones to recommend the program, thus, my answer.

Cons
I have absolutely no issues with this program

Rating breakdown

Likelihood to recommend: 0/10