Alpega Reviews

Pros
ease of use for shippers and carriers information organized in a logical format great visibility filter function helps manage shipments

Cons
system goes down and that creates major issues, all visibility is lost, don't know what tenders went through and what didn't. Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simplicity of use and clear organized transport order information for the users. Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers. Don't have to keep changing password like a lot of systems. System updates are always done on weekends.

Cons
Screen changes are a bit slow (about 15-30 seconds per screen). Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This software makes it easier for my department to conduct business. It gives a line of communication between our customer service department and truckers in order to ensure the customer is getting their shipments. It is eye appealing and user friendly.

Cons
The notifications are sometimes delayed, on when they are going to have outages.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Very comprehensive solution, offered dock scheduling and inter-company organization on an advanced level

Cons
Difficult to navigate and tailor to needs of particular business

Rating breakdown

Likelihood to recommend: 7/10

Pros
Click of a few icons and loading schedules are there and we know what is facing us for the next few hours - until it changes of course based on drivers or customer requirements.

Cons
Logs you out after x number of minutes of inactivity.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I can use the reference number to sort my screen by.

Cons
I don't like if I want to use the data option, I have to put in everything every time even though I only have one report. I do not like it times out. (not always 40 in between usage) It is SLOW!!

Rating breakdown

Likelihood to recommend: 6/10

Pros
This software is very user friendly. The amount of training needed to navigate is minimum. Everything is very straight through and I like the idea of having different communications tools with all parties involved.

Cons
The amount of notification emails. Alpega sends too many notifications in regards to one single load/event.

Rating breakdown

Likelihood to recommend: 8/10

Pros
convenience... I don't have to make apt.

Cons
It has been "down" a lot lately. very hard to make apt. when can't get into software

Rating breakdown

Likelihood to recommend: 8/10

Pros
It is fairly user friendly, and adding new users is easy. In addition, the support team is very helpful whenever assistance is needed with setting new users up or resolving general issues. Ease of use is the biggest pro of Transwide.

Cons
The system goes down quite frequently, at least once every other week. This is very inconvenient as transportation is a 24/7 industry, and appointments can fill up fast. Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.

Rating breakdown

Likelihood to recommend: 7/10

Pros
ease of use, ease to learn. I like that the process is simple

Cons
i dont like the difficulty making search criterias.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The carriers being able to get their loads almost instantly.

Cons
Sometimes when navigating through the system it can be a little slow.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the way that you can organize your search and once you go into detail, you get all the details that you need.

Cons
Not really ran into any cons with this program

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like most about Transwide is setting up appointments when needed and checking for other in coming appointments.

Cons
What I like least about Transwide is the system is down quite frequently.

Rating breakdown

Likelihood to recommend: 9/10

Pros
you can check slots to get accurate time of when trucks are coming in for us to off load material

Cons
sometimes it glitches or goes down making it hard to see booked spots

Rating breakdown

Likelihood to recommend: 10/10

Pros
Its easy to navigate and easy to learn.

Cons
Changing load times can be several steps

Rating breakdown

Likelihood to recommend: 8/10

Pros
The easy of updating and changing dates and line items

Cons
Wish it was faster and more easy to change between shipments

Rating breakdown

Likelihood to recommend: 9/10

Pros
The ease of use / user interface is easy to maneuver around the site.

Cons
I don't utilize all aspects about this software so I don't have much input to say. All I do is schedule appointments.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Visibility into all of our facilities that use this for scheduling.

Cons
The lack of reliability and the fact that the majority of our carriers do not get the emails about the site being down. When the site is down (lately it has been weekly occurrences) none of our freight can be booked to unload, so our supply chain halts. Unacceptable.

Rating breakdown

Likelihood to recommend: 1/10

Pros
I enjoy how easy this system is to use and schedule appointments. It is quick and very easy!

Cons
There have been a lot of outages, which holds me up from making appointments.

Rating breakdown

Likelihood to recommend: 9/10

Pros
EASY TO LEARN AND NAVIGATE, ONCE YOU LEARN ALL THE FEATURES.

Cons
TOO MANY DOWN TIMES, BUT WE GET HEADS UP ON IT.

Rating breakdown

Likelihood to recommend: 10/10

Pros
it pretty simple to use for scheduling apts...

Cons
sometimes its a little cumbersome on canceling an appt in order to reschedule

Rating breakdown

Likelihood to recommend: 5/10

Pros
Organized, informational, Changeable, Very User friendly.

Cons
Slow, Too many steps, Have to click too many pages to get what information is needed. Needs to have quick access to Daily Schedule upon logging in. Needs to be faster at loading up pages. It would be nice to have an App on phones for easy logging on delivery times and or changes.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Like the capabilities and ease of tracking shipments

Cons
Could be a little friendlier for the set up stage for schedule, customer service e-mail response could be timelier, recently there has been more unplanned downtime periods

Rating breakdown

Likelihood to recommend: 7/10

Pros
It is the customer that requires we utilize the program, so therefore, we would not be the ones to recommend the program, thus, my answer.

Cons
I have absolutely no issues with this program

Rating breakdown

Likelihood to recommend: 0/10

Pros
Easy to use program. Gives insight on number of loads for the days ahead that have not yet been communicated to the carrier.

Cons
Shippers are unable to load the trucks in the amount of time the timeslots allow. The drivers back up before getting checked in. Once the slot has passed the number is no longer good. Also, the products are not specific where the user books the timeslot.

Rating breakdown

Likelihood to recommend: 5/10

Pros
na

Cons
na

Rating breakdown

Likelihood to recommend: 7/10

Pros
Ability to schedule loads.

Cons
It's slow.

Rating breakdown

Likelihood to recommend: 5/10

Pros
I like how I can see when my driver's check in at the facility and how easy it is to book a time slot for pickup.

Cons
I wish there was a way to adjust the date format/time format. Being that I am a US carrier, it took a little time to get use to the date feature.

Rating breakdown

Likelihood to recommend: 6/10

Pros
ITs easy to use and provides visibility to all stakeholders. Furthermore, it reduces our work as it links the company make the delivery and the team internally who receives it.

Cons
That it is not capable to report multiple shipments under one delivery

Rating breakdown

Likelihood to recommend: 10/10

Pros
THIS IS EXTREMELY EASY TO SET UP AND USE.

Cons
NOTHING. THIS HAD MADE SCHEDULING OUR LOADS VERY FAST AND SIMPLE.

Rating breakdown

Likelihood to recommend: 10/10

Pros
ease of use, possible to download in xls

Cons
graphics is a little outdated. legend symbols are not 100% user friendly ("free" is pictured with green background but with a white "X"; so is it free because is green, or is it booked/not free because there is an "X"?)

Rating breakdown

Likelihood to recommend: 8/10

Pros
The organization could be nice if it was more user friendly and much more reliable.

Cons
The system is always down and always runs slow. Constant down time when we need to use it to stay up to date.

Rating breakdown

Likelihood to recommend: 2/10

Pros
Easy to navigate once I was finally able to sign onto the program

Cons
Confusion on my end as to my customer's appointments

Rating breakdown

Likelihood to recommend: 7/10

Pros
Very convenient

Cons
Slow Speed

Rating breakdown

Likelihood to recommend: 7/10

Pros
To be honest, none. The downtime is unbelievable.

Cons
It is non functional most of the time. Puts another activity between shipper and customer that we do not have time to implement.

Rating breakdown

Likelihood to recommend: 0/10

Pros
It's very user friendly and easy to explain to someone else on how to use.

Cons
The website seems to go down pretty often and there are times i'm unable to login.

Rating breakdown

Likelihood to recommend: 5/10

Pros
Transwide hasn't started to invoice me for using their system (yet)

Cons
Regularly fails to update entered information; get notices of problems with its own system

Rating breakdown

Likelihood to recommend: 2/10

Pros
User friendly and the reporting functions

Cons
The documentation with Hazardous materials but this is likely an internal Ineos issue which still 7 months later is not solved yet.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Very user friendly, easy to navigate. I also really did love how easy it is to make changes, etc.

Cons
I have to refresh the page often for it to generate

Rating breakdown

Likelihood to recommend: 9/10

Pros
Optimize the process and minimize the communication reporting attaching documents

Cons
layout, I would like to have it more simpler.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I like how all the information on the load tender is contained on one page. I am set up on other TMS systems and the other software programs make it very difficult to see the shipment details (i.e. Weight, pallet count,etc).

Cons
One of the downfalls with the system is the inability to see the rates we provided our customer in the system. For example, we submit rates on a yearly basis and would be nice to be able to see the line haul rate in each load tender.

Rating breakdown

Likelihood to recommend: 8/10

Pros
In the training class it seemed easy to maneuver through the site. The trucks were detailed.

Cons
Since the go live I have not had access. I have sent multiple emails and got no response. I have had notifications that the site is up and running again multiple times, and this case is not true.

Rating breakdown

Likelihood to recommend: 0/10

Pros
The perfect company to send money around the world is Transwide the best company you can trust to send money around the world.

Cons
Is a perfect company to trust I like a lot.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
Transwide is very easy to use and they provide outstanding customer service.

Cons
The reporting feature could use more filter and the visual appeal is lacking.

Rating breakdown

Likelihood to recommend: 6/10

Rating breakdown

Pros
Easy login, color scheme. Not much else.

Cons
Compared to other TMS' to which we've been exposed as a 3rd party logistics provider, Transwide is one of the least functional and the least user friendly. I realize that this might be because the end User, and our customer (Finch Paper) may not be taking advantage of every feature Transwide may be offering.

Rating breakdown

Likelihood to recommend: 2/10

Pros
The software is simple to navigate. I was able to get on and figure out what I needed to do without having to do any formal training. It was very straightforward.

Cons
There are a few extra clicks involved, but I guess I can understand why they are necessary because multiple people can access the same pages at the same time.

Rating breakdown

Likelihood to recommend: 9/10

Rating breakdown

Pros
It's easy to follow & understand.

Cons
None.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
VERY EASY TO USE AND USER FRIENDLY! I LOVE THE PRODUCT, AND WISH I COULD USE IT MORE

Cons
SOMETIMES THE LAG TIME BETWEEN THE PAGES LOADING

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
Nothing I can't figure program out. Someone needs to be training users on this program.

Cons
Everything. Someone needs to be training people.

Rating breakdown

Likelihood to recommend: 0/10

Pros
I like how this software works for the needed service. It conducts real-time update for easily monitoring.

Cons
It just bothers me how the visual presentation looks like. It is complicated to look at although the functions works well.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Passwords don't change every 3 months, very user friendly.

Cons
Nothing as of today.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's simple, easy to use, and pretty reliable

Cons
It gets trapped behind our firewall quite frequently due to it being hosted in Europe

Rating breakdown

Likelihood to recommend: 9/10

Pros
Passwords don't change every 3 months, very user friendly. We are very happy with the tool and the service provided by it and the team that helped implement it

Rating breakdown

Likelihood to recommend: 8/10

Pros
I WOULD SAY ITS EASIER TO GO ONLINE AND BOOK APPOINTENTS THEN HAVE TO CALL AND WAIT TO TALK TO SOMEONE

Cons
IT WAS VERY CONFUSING TO SETUP, ALTHOUGH ONCE I DID IT ONCE IT WAS EASIER AFTER.

Rating breakdown

Likelihood to recommend: 7/10