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FreightPOP logo
4.7
43

Boost Your Shipping ROI: Save Time & Cut Costs

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from FreightPOP users   
+15
As with any company, every company has their own particular needs and FreightPop has made a great effort to accomplish all of their customer's particular requirements.
There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.
I am excited to see how FreightPop can further improve our business.
All other TMS I've seen or used look so outdated and hard to use.
My team loves using FreightPOP. It is easy to create a shipment, rate shop it and tender it to the carrier.
When a problem arises, FreightPOP is quick to address.
FreightPop support is amazing. Cloud based is a nice advantage.
The navigation of shipments using a side scrolling bar is a little cumbersome. Previously only being able to have one shipment per account was a problem but that has not been resolved.
Excellent customer service that is quick to respond and assist if needed. Friendly team of software developers and implementation specialist.
Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them.
He has been patient, kind, and helpful regarding any issue that arose.
Very easy to use, customer support is very responsive and addresses problems quickly. The process is self explanatory, and allows anyone to ship something knowing they are getting the best rates.
The support team via IM or email have been extremely responsive and helpful resolving problems and questions.
FreightPop really helps our department save time and money.
Background address validation, good scale integration and smooth progression to the next shipment —It accommodates our workflow of shipping many shipments in rapid succession.
Carrier integration is simple. Rate Shopping works great.
It also has price quoting and works with shipping accounts you may already have. So we can see the market price on shipping as well as the discounts we might get from somewhere like UPS or FedEx.
The ease of use and how fast support responds and fixes issues.
As with any company, every company has their own particular needs and FreightPop has made a great effort to accomplish all of their customer's particular requirements.
There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.
I am excited to see how FreightPop can further improve our business.
All other TMS I've seen or used look so outdated and hard to use.
My team loves using FreightPOP. It is easy to create a shipment, rate shop it and tender it to the carrier.
When a problem arises, FreightPOP is quick to address.
FreightPop support is amazing. Cloud based is a nice advantage.
The navigation of shipments using a side scrolling bar is a little cumbersome. Previously only being able to have one shipment per account was a problem but that has not been resolved.
Excellent customer service that is quick to respond and assist if needed. Friendly team of software developers and implementation specialist.
Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them.
He has been patient, kind, and helpful regarding any issue that arose.
Very easy to use, customer support is very responsive and addresses problems quickly. The process is self explanatory, and allows anyone to ship something knowing they are getting the best rates.
The support team via IM or email have been extremely responsive and helpful resolving problems and questions.
FreightPop really helps our department save time and money.
Background address validation, good scale integration and smooth progression to the next shipment —It accommodates our workflow of shipping many shipments in rapid succession.
Carrier integration is simple. Rate Shopping works great.
It also has price quoting and works with shipping accounts you may already have. So we can see the market price on shipping as well as the discounts we might get from somewhere like UPS or FedEx.
The ease of use and how fast support responds and fixes issues.
As with any company, every company has their own particular needs and FreightPop has made a great effort to accomplish all of their customer's particular requirements.
There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.
I am excited to see how FreightPop can further improve our business.
All other TMS I've seen or used look so outdated and hard to use.
My team loves using FreightPOP. It is easy to create a shipment, rate shop it and tender it to the carrier.
When a problem arises, FreightPOP is quick to address.
FreightPop support is amazing. Cloud based is a nice advantage.
The navigation of shipments using a side scrolling bar is a little cumbersome. Previously only being able to have one shipment per account was a problem but that has not been resolved.
Excellent customer service that is quick to respond and assist if needed. Friendly team of software developers and implementation specialist.
Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them.
He has been patient, kind, and helpful regarding any issue that arose.
Very easy to use, customer support is very responsive and addresses problems quickly. The process is self explanatory, and allows anyone to ship something knowing they are getting the best rates.
The support team via IM or email have been extremely responsive and helpful resolving problems and questions.
FreightPop really helps our department save time and money.
Background address validation, good scale integration and smooth progression to the next shipment —It accommodates our workflow of shipping many shipments in rapid succession.
Carrier integration is simple. Rate Shopping works great.
It also has price quoting and works with shipping accounts you may already have. So we can see the market price on shipping as well as the discounts we might get from somewhere like UPS or FedEx.
The ease of use and how fast support responds and fixes issues.
ShippingEasy logo
4.8
1.1K

Powerful, Yet Simple Shipping Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.9
Pros and Cons from ShippingEasy users   
avatar
+15
It has been a pleasure from day 1 and as we do fulfillment it has saved us hours and hours of time.
I had a problem and was getting an error msg that prevented me from printing postage. I need that postage to do business.
I love it, super easy to use and every time I need help its easy to get in contact with them.
Recently the software has been glitching & not pushing my paid orders automatically into the system. I haven't reported it to SE so my bad, not theirs.
Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful.
And their insurance partner which is always the default option makes claims hard and will threaten you with termination if you actually put in multiple claims close together.
I love that shipping easy is so easy lol. The website is so helpful and explains everything perfectly.
Occasional loss of printer contact to needed reset up.
The company is on top of issues and the best thing about them is their fantastic customer service. They will walk you through any issue you may have.
Software that is user friendly is very important to me. Also, I love that you can track the company's postage and orders over time.
I was referred by a friend to check out the website and i was instantly like how have i never heard about this nor used it but I'm glad I am now.
Plus the software is awesome and great value for what it does. Amazing to find software at this price that can report inventory back to multiple stores - I'm so grateful for ShippingEasy.
I love how easy the software is to use and I love if ever I have any issues the customer service helps me right away and gets it solved instantly.
I use the Chat often and am so grateful for a quick & easy way to get help. Rep was super helpful today.
I love that its integrated with Lularoe and Bless making it easy to ship.
It has been a good program to work with overall and has definitely saved me time and money on my postage and shipping needs.
Great product that made shipping consumer purchases significantly quicker and pain free. One of the best on the market.
I loved how easy it was to print labels with one click. I would send packages to the same customers regularly and Shippingeasy made this a breeze.
It has been a pleasure from day 1 and as we do fulfillment it has saved us hours and hours of time.
I had a problem and was getting an error msg that prevented me from printing postage. I need that postage to do business.
I love it, super easy to use and every time I need help its easy to get in contact with them.
Recently the software has been glitching & not pushing my paid orders automatically into the system. I haven't reported it to SE so my bad, not theirs.
Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful.
And their insurance partner which is always the default option makes claims hard and will threaten you with termination if you actually put in multiple claims close together.
I love that shipping easy is so easy lol. The website is so helpful and explains everything perfectly.
Occasional loss of printer contact to needed reset up.
The company is on top of issues and the best thing about them is their fantastic customer service. They will walk you through any issue you may have.
Software that is user friendly is very important to me. Also, I love that you can track the company's postage and orders over time.
I was referred by a friend to check out the website and i was instantly like how have i never heard about this nor used it but I'm glad I am now.
Plus the software is awesome and great value for what it does. Amazing to find software at this price that can report inventory back to multiple stores - I'm so grateful for ShippingEasy.
I love how easy the software is to use and I love if ever I have any issues the customer service helps me right away and gets it solved instantly.
I use the Chat often and am so grateful for a quick & easy way to get help. Rep was super helpful today.
I love that its integrated with Lularoe and Bless making it easy to ship.
It has been a good program to work with overall and has definitely saved me time and money on my postage and shipping needs.
Great product that made shipping consumer purchases significantly quicker and pain free. One of the best on the market.
I loved how easy it was to print labels with one click. I would send packages to the same customers regularly and Shippingeasy made this a breeze.
It has been a pleasure from day 1 and as we do fulfillment it has saved us hours and hours of time.
I had a problem and was getting an error msg that prevented me from printing postage. I need that postage to do business.
I love it, super easy to use and every time I need help its easy to get in contact with them.
Recently the software has been glitching & not pushing my paid orders automatically into the system. I haven't reported it to SE so my bad, not theirs.
Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful.
And their insurance partner which is always the default option makes claims hard and will threaten you with termination if you actually put in multiple claims close together.
I love that shipping easy is so easy lol. The website is so helpful and explains everything perfectly.
Occasional loss of printer contact to needed reset up.
The company is on top of issues and the best thing about them is their fantastic customer service. They will walk you through any issue you may have.
Software that is user friendly is very important to me. Also, I love that you can track the company's postage and orders over time.
I was referred by a friend to check out the website and i was instantly like how have i never heard about this nor used it but I'm glad I am now.
Plus the software is awesome and great value for what it does. Amazing to find software at this price that can report inventory back to multiple stores - I'm so grateful for ShippingEasy.
I love how easy the software is to use and I love if ever I have any issues the customer service helps me right away and gets it solved instantly.
I use the Chat often and am so grateful for a quick & easy way to get help. Rep was super helpful today.
I love that its integrated with Lularoe and Bless making it easy to ship.
It has been a good program to work with overall and has definitely saved me time and money on my postage and shipping needs.
Great product that made shipping consumer purchases significantly quicker and pain free. One of the best on the market.
I loved how easy it was to print labels with one click. I would send packages to the same customers regularly and Shippingeasy made this a breeze.
ShipStation logo
4.6
894

The Shipping Software with the Most 5-Star Reviews

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.4
Pros and Cons from ShipStation users   
avatar
avatar
+15
Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.
Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.
ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.
Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.
I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.
I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.
Such a user friendly interface. Super easy for a not so techy person to manage.
Send a fake password that they change when the login.
It is incredibly helpful when all is well and is a major benefit to businesses that ship.
I love that you can set up standard products and packages to make the process more efficient. We ship with multiple providers and Shipstation makes it easy to switch between services in one interface.
I am happy with how easy it is to integrate orders from a variety of online sales platforms in one place.
I love the ease of use for my daily shipping needs.
Connects all our stores into I app and is a consist, reliable, cost effective shipping service.
Overall in my opinion with all the features with shipstation this is the best shipping software.
Very happy to be shipping with UPS again since they are a hometown WorldShip location and my shipments were all on time this holiday season.
I use this as a customer service to manage the customers' order and overall it has been a good experience.
Very economical and customer service is quite helpful.
We save quite a bit of shipping costs with the Shipstation setup, and it's a lot easier to use also.
Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.
Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.
ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.
Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.
I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.
I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.
Such a user friendly interface. Super easy for a not so techy person to manage.
Send a fake password that they change when the login.
It is incredibly helpful when all is well and is a major benefit to businesses that ship.
I love that you can set up standard products and packages to make the process more efficient. We ship with multiple providers and Shipstation makes it easy to switch between services in one interface.
I am happy with how easy it is to integrate orders from a variety of online sales platforms in one place.
I love the ease of use for my daily shipping needs.
Connects all our stores into I app and is a consist, reliable, cost effective shipping service.
Overall in my opinion with all the features with shipstation this is the best shipping software.
Very happy to be shipping with UPS again since they are a hometown WorldShip location and my shipments were all on time this holiday season.
I use this as a customer service to manage the customers' order and overall it has been a good experience.
Very economical and customer service is quite helpful.
We save quite a bit of shipping costs with the Shipstation setup, and it's a lot easier to use also.
Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.
Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.
ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.
Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.
I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.
I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.
Such a user friendly interface. Super easy for a not so techy person to manage.
Send a fake password that they change when the login.
It is incredibly helpful when all is well and is a major benefit to businesses that ship.
I love that you can set up standard products and packages to make the process more efficient. We ship with multiple providers and Shipstation makes it easy to switch between services in one interface.
I am happy with how easy it is to integrate orders from a variety of online sales platforms in one place.
I love the ease of use for my daily shipping needs.
Connects all our stores into I app and is a consist, reliable, cost effective shipping service.
Overall in my opinion with all the features with shipstation this is the best shipping software.
Very happy to be shipping with UPS again since they are a hometown WorldShip location and my shipments were all on time this holiday season.
I use this as a customer service to manage the customers' order and overall it has been a good experience.
Very economical and customer service is quite helpful.
We save quite a bit of shipping costs with the Shipstation setup, and it's a lot easier to use also.
Salesforce for Transportation & Logistics logo
0

Manage the shipping process in one transportation CRM.

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Salesforce for Transportation & Logistics users   
No pros & cons found
ShipperGuide TMS logo
4.8
6

Optimize freight with ShipperGuide, a NextGen TMS.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.7
    Features
    4.5
    Customer support
    5.0
Pros and Cons from ShipperGuide TMS users   
No pros & cons found
DesktopShipper logo
4.6
65

Ship Smarter with DesktopShipper

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.6
Pros and Cons from DesktopShipper users   
+15
Pros: Ability to batch print 500+ orders relatively with ease, rate shop feature is excellent, the support team is great and very helpful with customizing certain features.
I cant re-print a label if I mess up, at least I don't easily see how to do one. Also to void a package can be difficult.
DesktopShipper is not just a service provider but a great partner. Their prices are beyond fair, and their value of service is top class.
Inefficient, Terrible UI, Costly, Lots of Errors.
I like the ease of use and integration into our marketplaces. It's great to have immediate support if it is needed.
Some orders do not integrate well and have trouble being confirmed.
But they are great with communication and quick to fix it. I'd recommend them to anyone over their competitors.
The documentation is very poor. The last time I was able to access the release notes, they were woefully out of date.
The customer service has been top notch - they always solve our problems very quickly. This software is reliable, functional, efficient and works great for our business.
Costumer service and speedy services are awesome and very much appreciated.
Our experience has been great. Like any software, issues pop up here and there.
I was introduced to Desktopshipper as a recommendation from ActiveSeller and it has been the best suggestion. I look forward to growing my company and orders with them.
Aside from the fact that the software is just what we need, the customer support is amazing and we could not be happier.
We have been using Desktop Shipper for over 6 years, and it has been reliable and consistent in ease of use.
Very happy to use desktop shipper, hoping that they will quickly integrate with Amazon Shipping.
There are MUCH BETTER and CHEAPER alternatives out there like Shipstation, Shippo, Shipworks, easyship, and shippingeasy.
What I like most about this software is the software's ability to choose shipper and service upon scanning and weighing the order.
I will say, we don't really need support too often. After the setup & training period this software is very easy to use, and the best thing about it is that it just works.
Pros: Ability to batch print 500+ orders relatively with ease, rate shop feature is excellent, the support team is great and very helpful with customizing certain features.
I cant re-print a label if I mess up, at least I don't easily see how to do one. Also to void a package can be difficult.
DesktopShipper is not just a service provider but a great partner. Their prices are beyond fair, and their value of service is top class.
Inefficient, Terrible UI, Costly, Lots of Errors.
I like the ease of use and integration into our marketplaces. It's great to have immediate support if it is needed.
Some orders do not integrate well and have trouble being confirmed.
But they are great with communication and quick to fix it. I'd recommend them to anyone over their competitors.
The documentation is very poor. The last time I was able to access the release notes, they were woefully out of date.
The customer service has been top notch - they always solve our problems very quickly. This software is reliable, functional, efficient and works great for our business.
Costumer service and speedy services are awesome and very much appreciated.
Our experience has been great. Like any software, issues pop up here and there.
I was introduced to Desktopshipper as a recommendation from ActiveSeller and it has been the best suggestion. I look forward to growing my company and orders with them.
Aside from the fact that the software is just what we need, the customer support is amazing and we could not be happier.
We have been using Desktop Shipper for over 6 years, and it has been reliable and consistent in ease of use.
Very happy to use desktop shipper, hoping that they will quickly integrate with Amazon Shipping.
There are MUCH BETTER and CHEAPER alternatives out there like Shipstation, Shippo, Shipworks, easyship, and shippingeasy.
What I like most about this software is the software's ability to choose shipper and service upon scanning and weighing the order.
I will say, we don't really need support too often. After the setup & training period this software is very easy to use, and the best thing about it is that it just works.
Pros: Ability to batch print 500+ orders relatively with ease, rate shop feature is excellent, the support team is great and very helpful with customizing certain features.
I cant re-print a label if I mess up, at least I don't easily see how to do one. Also to void a package can be difficult.
DesktopShipper is not just a service provider but a great partner. Their prices are beyond fair, and their value of service is top class.
Inefficient, Terrible UI, Costly, Lots of Errors.
I like the ease of use and integration into our marketplaces. It's great to have immediate support if it is needed.
Some orders do not integrate well and have trouble being confirmed.
But they are great with communication and quick to fix it. I'd recommend them to anyone over their competitors.
The documentation is very poor. The last time I was able to access the release notes, they were woefully out of date.
The customer service has been top notch - they always solve our problems very quickly. This software is reliable, functional, efficient and works great for our business.
Costumer service and speedy services are awesome and very much appreciated.
Our experience has been great. Like any software, issues pop up here and there.
I was introduced to Desktopshipper as a recommendation from ActiveSeller and it has been the best suggestion. I look forward to growing my company and orders with them.
Aside from the fact that the software is just what we need, the customer support is amazing and we could not be happier.
We have been using Desktop Shipper for over 6 years, and it has been reliable and consistent in ease of use.
Very happy to use desktop shipper, hoping that they will quickly integrate with Amazon Shipping.
There are MUCH BETTER and CHEAPER alternatives out there like Shipstation, Shippo, Shipworks, easyship, and shippingeasy.
What I like most about this software is the software's ability to choose shipper and service upon scanning and weighing the order.
I will say, we don't really need support too often. After the setup & training period this software is very easy to use, and the best thing about it is that it just works.
Reveel Shipping Intelligence Platform logo
4.4
5

Shipping intelligence platform for FedEx and UPS users

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.2
    Customer support
    4.8
Pros and Cons from Reveel Shipping Intelligence Platform users   
No pros & cons found
ShipScience Platform logo
4.9
43

Cut shipping costs and grow your business.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.9
Pros and Cons from ShipScience Platform users   
avatar
avatar
+11
It helps with cost reduction and simplification of shipping operations and it has a good Integration with various platforms for a seamless experience.
For whatever reason, RG attempts to seek reimbursement from UPS for packages that were actually delivered on time. We receive lots of false-positive emails from UPS saying the claim was denied.
Good - easy to use, competitive fees, analytics setup for accounts with one carrier account number.
Sometimes the color scheme is a little difficult to adjust to.
I loved how easy Refund Geeks was to set up. I was able to get refunds from a few order that I wouldn't have noticed before.
The on-boarding process was a little confusing at first, but once we got it worked out it was smooth sailing from there.
Great service offering that helps get you money from UPS without doing anything.
We used a competitor's product for several years before Refund Geeks.
The dashboard is great, data is arranged where it is easy to read.
Easy, don't have to do anything. Reviewed a lot of programs and this one is the best.
Easy to understand reporting, automated, seamless integration with our UPS account.
I like that when you connect it your shipping carriers it will check to see if any of the shipping carriers owe you a refund. Without it, you may be paying way more then you're supposed to.
Easy to use, and intuitive interface that is straightforward.
Customer service response is fairly quick and on-point. Would definitely refer Refund Geeks to others.
It helps with cost reduction and simplification of shipping operations and it has a good Integration with various platforms for a seamless experience.
For whatever reason, RG attempts to seek reimbursement from UPS for packages that were actually delivered on time. We receive lots of false-positive emails from UPS saying the claim was denied.
Good - easy to use, competitive fees, analytics setup for accounts with one carrier account number.
Sometimes the color scheme is a little difficult to adjust to.
I loved how easy Refund Geeks was to set up. I was able to get refunds from a few order that I wouldn't have noticed before.
The on-boarding process was a little confusing at first, but once we got it worked out it was smooth sailing from there.
Great service offering that helps get you money from UPS without doing anything.
We used a competitor's product for several years before Refund Geeks.
The dashboard is great, data is arranged where it is easy to read.
Easy, don't have to do anything. Reviewed a lot of programs and this one is the best.
Easy to understand reporting, automated, seamless integration with our UPS account.
I like that when you connect it your shipping carriers it will check to see if any of the shipping carriers owe you a refund. Without it, you may be paying way more then you're supposed to.
Easy to use, and intuitive interface that is straightforward.
Customer service response is fairly quick and on-point. Would definitely refer Refund Geeks to others.
It helps with cost reduction and simplification of shipping operations and it has a good Integration with various platforms for a seamless experience.
For whatever reason, RG attempts to seek reimbursement from UPS for packages that were actually delivered on time. We receive lots of false-positive emails from UPS saying the claim was denied.
Good - easy to use, competitive fees, analytics setup for accounts with one carrier account number.
Sometimes the color scheme is a little difficult to adjust to.
I loved how easy Refund Geeks was to set up. I was able to get refunds from a few order that I wouldn't have noticed before.
The on-boarding process was a little confusing at first, but once we got it worked out it was smooth sailing from there.
Great service offering that helps get you money from UPS without doing anything.
We used a competitor's product for several years before Refund Geeks.
The dashboard is great, data is arranged where it is easy to read.
Easy, don't have to do anything. Reviewed a lot of programs and this one is the best.
Easy to understand reporting, automated, seamless integration with our UPS account.
I like that when you connect it your shipping carriers it will check to see if any of the shipping carriers owe you a refund. Without it, you may be paying way more then you're supposed to.
Easy to use, and intuitive interface that is straightforward.
Customer service response is fairly quick and on-point. Would definitely refer Refund Geeks to others.
Rose Rocket logo
4.5
32

Make every part of the freight process more efficient.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Rose Rocket users   
+15
Customizing any searches etc that I need. I personally recommend Rose Rocket for the overall ability and functionality for the industry.
Roserocket is the least of our technical problems as a transportation company. It's hard to complain when no one is.
Functionality day in and day out has been simple and easy to use, it has added efficiencity, productivity and the ability to take on new business with ease.
I hate that it will result in 10,000 tags being present, but it still serves the necessary use case.
Customer support team is excellent. Tons of positives in this product, to get through your work seamlessly.
The core functionalities of the TMS are built around an LTL provider (we are deal primarily in full-truckload), which make some of the information unintuitive and/or confusing to carriers.
How easy it is to use and set up. Everything is perfectly organized and we all know where to start our days within roserocket.
Still needs work on city and lane recognition and correctly applying rates (eg Barrie should not take Toronto rates). The ability or lack thereof to go back and correct "human error.