GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Ameyo vs RingCX Comparison (2026)
Add to Compare
Compare similar apps
Ringover
4.7
Convoso
4.5
DialedIn CCaaS
4.8
Good recommendations?
Overview
An all-in-one customer interaction suite powering over a billion interactions worldwide
RingCentral RingCX is an AI-powered contact center solution that combines RingSense™ AI technology, omnichannel support, and RingEX unified communications. It offers a simple, modern approach to customer service with easy deployment, cost-effective pricing, and all-inclusive features.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
100
5
4
3
2
1
42
39
13
4
2
- Value for money
- Ease of use
- Features
- Customer support
4.2
265
5
4
3
2
1
143
73
31
7
11
- Value for money
- Ease of use
- Features
- Customer support
Pros
Junaid A.
Assistant officer
Pooja D.
Senior Manager Quality and Implementation
Junaid A.
Assistant officer
Pros
Goodwin g.
Customer Relation Manager
Coral M.
Sales Associate
Lidia L.
medical assistant
Cons
Nitin M.
Associate Product Manager
Mohamed H.
Senior Workforce/Data Analyst
Vaishnavi r.
Program support executive
Cons
Goodwin g.
Customer Relation Manager
Ryan P.
Speech Language Pathologist
Coral M.
Sales Associate
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last review3 days ago
Key features
- Total features88
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Archiving & Retention
- Audio Capture
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Blended Call Center
- CRM
- Calendar Management
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Conversation Intelligence
- Conversion Tracking
- Customer History
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Email Management
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Event Triggered Actions
- Fax Management
- Feedback Management
- File Sharing
- File Transfer
- For Call Centers
- For Cloud Phone Systems
- Forecasting
- IVR
- Inbound Call Center
- Inbox Management
- Interaction Tracking
- Keyword Tracking
- Knowledge Base Management
- Labor Forecasting
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduled Recording
- Screen Capture
- Screen Recording
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Skills Tracking
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Time & Attendance
- Unified Communications
- Video Conferencing
- VoIP
- VoIP Connection
- Voice Mail
- Web-based Deployment
- Workflow Management
- Workforce Management
- Total features114
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Archiving & Retention
- Audio Capture
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Blended Call Center
- CRM
- Calendar Management
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Conversation Intelligence
- Conversion Tracking
- Customer History
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Email Management
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Event Triggered Actions
- Fax Management
- Feedback Management
- File Sharing
- File Transfer
- For Call Centers
- For Cloud Phone Systems
- Forecasting
- IVR
- Inbound Call Center
- Inbox Management
- Interaction Tracking
- Keyword Tracking
- Knowledge Base Management
- Labor Forecasting
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduled Recording
- Screen Capture
- Screen Recording
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Skills Tracking
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Time & Attendance
- Unified Communications
- Video Conferencing
- VoIP
- VoIP Connection
- Voice Mail
- Web-based Deployment
- Workflow Management
- Workforce Management
Integrations
- Total integrations5
- Aha!
- Akazio Cloud Archive
- Asana
- Avoma
- Balto
- Beetexting
- BoomTown
- Botmind
- Box
- BugSnag
- Calabrio ONE
- Chatlayer
- Chili Piper
- ChorusCX
- Chrometa
- ChronicCareIQ
- ClicData
- Cognigy.AI
- Creatio AI CRM
- Dropbox
- Dynamics 365
- Enthu
- Filevine
- Fireflies
- Five9
- Fivetran
- Freshdesk
- GitHub
- Gong
- Google Forms
- Google Workspace
- Helpwise
- InformaCast
- InsuredMine
- Jiminny
- Jira
- Kommo
- Kustomer
- Lawmatics
- LeadSquared
- Lumen by Talkwalker
- Make
- Marchex
- MessageWatcher
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Mindtickle
- New Relic
- Outplay
- PCRecruiter
- Pipedream
- Presults
- Prodoscore
- Rafiki AI
- Re:amaze
- ReTeam
- RingCentral Engage Voice
- SalesNexus
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Slack
- SmartAdvocate
- Smartly.AI
- Solvemate
- Squire
- Talisma CRM
- Textel
- Thryv
- Trello
- Twitter/X
- Workato
- Yactraq
- Yapi
- YouTube
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Flow
- Total integrations79
- Aha!
- Akazio Cloud Archive
- Asana
- Avoma
- Balto
- Beetexting
- BoomTown
- Botmind
- Box
- BugSnag
- Calabrio ONE
- Chatlayer
- Chili Piper
- ChorusCX
- Chrometa
- ChronicCareIQ
- ClicData
- Cognigy.AI
- Creatio AI CRM
- Dropbox
- Dynamics 365
- Enthu
- Filevine
- Fireflies
- Five9
- Fivetran
- Freshdesk
- GitHub
- Gong
- Google Forms
- Google Workspace
- Helpwise
- InformaCast
- InsuredMine
- Jiminny
- Jira
- Kommo
- Kustomer
- Lawmatics
- LeadSquared
- Lumen by Talkwalker
- Make
- Marchex
- MessageWatcher
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Mindtickle
- New Relic
- Outplay
- PCRecruiter
- Pipedream
- Presults
- Prodoscore
- Rafiki AI
- Re:amaze
- ReTeam
- RingCentral Engage Voice
- SalesNexus
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Slack
- SmartAdvocate
- Smartly.AI
- Solvemate
- Squire
- Talisma CRM
- Textel
- Thryv
- Trello
- Twitter/X
- Workato
- Yactraq
- Yapi
- YouTube
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Flow
Alternatives
Explore similar apps
