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Capsule vs monday AI Work Platform Comparison (2026)
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4.5
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Good recommendations?
Capsule
4.5
(168)5
103
4
51
3
12
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
monday AI Work Platform
4.6
(6.1K)5
3.9K
4
1.7K
3
321
2
52
1
24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Capsule is an online CRM solution that helps businesses build stronger customer relationships, make more sales, save time, be more organized and collaborate.
Improve your task management with monday.com, the customizable platform built to help managers and teams organize their work more efficiently. Eliminate repetitive work with no-code automations, integrate your favorite tools, and easily assign and track tasks with intuitive boards and dashboards.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
168
5
4
3
2
1
103
51
12
1
1
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.6
6.1K
5
4
3
2
1
3.9K
1.7K
321
52
24
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“The tags make it useful to track specific details about products, but it doesn't seem possible to use these tags when looking at sales forecasting, and splitting revenue by custom tags.”
RS
Rebecca S.
Product Manager
“Pipeline sales tracking is really useful to keep track of sales prospectives, and we created a pipeline specifically for renewals as well to get a good overall picture of both.”
RS
Rebecca S.
Product Manager
“The product has allowed us to efficiently create professional looking camping and provide reliable insights that enhance our decision making.”
LB
Lombardiga B.
Electrical Engineer
Pros
“The automated task generation typically produces generic timelines that require significant manual editing, making the tool feel more like a basic template generator than an intelligent system capable of understanding our specific business needs.”
Marquita V.
SALES MANAGER
“Pros: AI automates tasks, clear visuals, good Great Integration Scope: Connects smoothly with common tools (Google Workspace, Slack, Excel), and AI can sync updates across platforms seamlessly.”
Gagandeep S.
Hr
“The automation features are incredibly powerful—reducing manual data entry and ensuring that my team stays updated on every task status in real-time.”
Yoan C.
DISTRIBUTION CENTER MANAGER
Cons
“In my opinion, capsule lacks essential functionalities like a proper help of AI or deep automations to be considered by many more companies.”
RG
Rémy G.
COO
“When I import a CSV file - I need to format it slightly for it to identify all the columns - just an extra step which is a bit of a pain but not a biggy.”
JR
Jonathan R.
Director
“I looked at Sales Force basics immediately starting my own business and it was way to cumbersome for a startup that at most will have 4-6 employees.”
CB
Christian B.
Principal - Business Owner
Cons
“Some of the automation tools feel way too complicated for simple sales workflows, too. Plus, the mobile app always lags whenever I’m trying to check pipeline updates from trade shows or while I'm out at client visits.”
AC
Andy C.
Sales Director
“we encountered more and more buggy behaviour on Scale using Monday.com to a point where we canceled the subscription. But then the horror happened. When the plan is canceled EVERY team member (Employee) will see a big warning banner EVERY SINGLE DAY saying: "Your plan's renewal has been cancelled and you will be blocked on August 6, 2025".- this is a huge NO GO and Customer service said there is nothing to do to prevent this from showing to every team member.”
BL
Ben L.
General Manager
“Two people can't track time on the same item simultaneously, and you can't meaningfully export hours by client or subitem, so it ends up being little more than a clock you copy figures from.”
LD
Lochlan D.
Director
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review11 days ago
Key features
- Total features89
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Activity/News Feed
- Advertising Management
- Agile Methodologies
- Alerts/Notifications
- Annotations
- Applicant Tracking
- Application Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Artwork Management
- Assessment Management
- Asset Categorization
- Asset Lifecycle Management
- Assignment Management
- Attendance Management
- Attendee Management
- Audience Targeting
- Audit Management
- Automated Scheduling
- Automatic Time Capture
- Backlog Management
- Backorder Management
- Backup and Recovery
- Bar Chart
- Barcode/Ticket Scanning
- Benchmarking
- Benefits Management
- Bid Management
- Billing & Invoicing
- Brainstorming
- Brand Guidelines
- Brand Management
- Brand Tracking
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Candidate Management
- Capacity Management
- Capacity Planning
- Case Notes
- Catalog Management
- Categorization/Grouping
- Change Management
- Change Order Management
- Channel Management
- Charting
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commission Management
- Communication Management
- Compensation Management
- Competitive Analysis
- Compliance Tracking
- Conferences/Conventions
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contractor Database
- Contractor Management
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Dictionary Management
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Visualization
- Deadline Management
- Dependency Tracking
- Diagramming
- Digital Asset Management
- Discussions/Forums
- Docket Management
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Due Date Tracking
- Email Alerts
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Profiles
- Employee Scheduling
- Energy Management
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Marketing
- Event Scheduling
- Event Triggered Actions
- Expense Management
- Expense Tracking
- Extended Stay
- Facility Management
- Feedback Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Financial Management
- Fixed Asset Management
- For AEC Industry
- For Nonprofits
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Creation & Design
- Forms Management
- Full Text Search
- Functions/Calculations
- Gantt/Timeline View
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Guest Experience Management
- HR Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Idea Management
- Ideation
- Image Editing
- Incident Reporting
- Influencer Tracking
- Inspection Management
- Insurance Management
- Interaction Tracking
- Interactive Elements
- Interview Management
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- IoT Device Management
- Issue Management
- Issue Tracking
- Iteration Management
- Kanban Board
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Marketing Automation
- Mobile Access
- Mobile App
- Monitoring
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Project Tracking
- Prospecting Tools
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Social Media Integration
- Source Tracking
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Territory Management
- Third-Party Integrations
- Visual Analytics
- Web Forms
- Workflow Automation
- Workflow Management
- Total features180
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Activity/News Feed
- Advertising Management
- Agile Methodologies
- Alerts/Notifications
- Annotations
- Applicant Tracking
- Application Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Artwork Management
- Assessment Management
- Asset Categorization
- Asset Lifecycle Management
- Assignment Management
- Attendance Management
- Attendee Management
- Audience Targeting
- Audit Management
- Automated Scheduling
- Automatic Time Capture
- Backlog Management
- Backorder Management
- Backup and Recovery
- Bar Chart
- Barcode/Ticket Scanning
- Benchmarking
- Benefits Management
- Bid Management
- Billing & Invoicing
- Brainstorming
- Brand Guidelines
- Brand Management
- Brand Tracking
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Candidate Management
- Capacity Management
- Capacity Planning
- Case Notes
- Catalog Management
- Categorization/Grouping
- Change Management
- Change Order Management
- Channel Management
- Charting
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commission Management
- Communication Management
- Compensation Management
- Competitive Analysis
- Compliance Tracking
- Conferences/Conventions
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contractor Database
- Contractor Management
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Dictionary Management
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Visualization
- Deadline Management
- Dependency Tracking
- Diagramming
- Digital Asset Management
- Discussions/Forums
- Docket Management
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Due Date Tracking
- Email Alerts
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Profiles
- Employee Scheduling
- Energy Management
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Marketing
- Event Scheduling
- Event Triggered Actions
- Expense Management
- Expense Tracking
- Extended Stay
- Facility Management
- Feedback Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Financial Management
- Fixed Asset Management
- For AEC Industry
- For Nonprofits
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Creation & Design
- Forms Management
- Full Text Search
- Functions/Calculations
- Gantt/Timeline View
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Guest Experience Management
- HR Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Idea Management
- Ideation
- Image Editing
- Incident Reporting
- Influencer Tracking
- Inspection Management
- Insurance Management
- Interaction Tracking
- Interactive Elements
- Interview Management
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- IoT Device Management
- Issue Management
- Issue Tracking
- Iteration Management
- Kanban Board
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Marketing Automation
- Mobile Access
- Mobile App
- Monitoring
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Project Tracking
- Prospecting Tools
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Social Media Integration
- Source Tracking
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Territory Management
- Third-Party Integrations
- Visual Analytics
- Web Forms
- Workflow Automation
- Workflow Management
Integrations
- Total integrations97
- ActiveCampaign
- Acuity Scheduling
- Adobe Creative Cloud
- Aircall
- Akita
- Asana
- Basecamp
- Benchmark Email
- Better Proposals
- BigCommerce
- Bitbucket
- Box
- CANDDi
- CallFire
- CallRail
- Callbell
- Chargebee
- Cin7 Core
- Cin7 Omni
- CircleLoop
- Clockify
- Constant Contact
- Cyclr
- Cyfe
- Databox
- Deputy
- Dripify
- Dropbox
- Emma by Marigold
- Enalyzer
- Eventbrite
- FileInvite
- Fireflies
- Formstack Forms
- FreeAgent
- FreshBooks
- FreshMail
- FullContact
- GetResponse
- GitHub
- GitLab
- Google Calendar
- Google Contacts
- Google Data Studio
- Google Workspace
- Gravity Forms
- Help Scout
- Helpwise
- HubSpot CRM
- HubSpot Data Hub
- Jira
- Jotform
- JustCall
- Kixie PowerCall & SMS
- KrispCall
- Leadinfo
- LeadsBridge
- Lime Connect
- LinkedIn for Business
- LiveChat
- Mad Mimi
- MailerLite
- Make
- Mention
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Microsoft To Do
- MigrateMyCRM
- Nyckel
- OmniFocus
- OnceHub
- Osano
- OttoKit
- PagerDuty
- Paycove
- Pipedrive
- Plecto
- Process Street
- Proposable
- QuickBooks Online
- Quotient
- REVE Chat
- Rezdy
- Ruler Analytics
- Salesforce Sales Cloud
- SendPulse
- Shopify
- Signable
- Skyvia
- Slack
- Stripe Payments
- SupportBee
- SyncHub
- Tidy
- TimeCamp
- Todoist
- Toggl
- Toky
- Trello
- Twilio
- Twitter/X
- Typeform
- Unbounce
- Wati
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho Flow
- Zoom Workplace
- lemlist
- monday AI Work Platform
- Total integrations32
- ActiveCampaign
- Acuity Scheduling
- Adobe Creative Cloud
- Aircall
- Akita
- Asana
- Basecamp
- Benchmark Email
- Better Proposals
- BigCommerce
- Bitbucket
- Box
- CANDDi
- CallFire
- CallRail
- Callbell
- Chargebee
- Cin7 Core
- Cin7 Omni
- CircleLoop
- Clockify
- Constant Contact
- Cyclr
- Cyfe
- Databox
- Deputy
- Dripify
- Dropbox
- Emma by Marigold
- Enalyzer
- Eventbrite
- FileInvite
- Fireflies
- Formstack Forms
- FreeAgent
- FreshBooks
- FreshMail
- FullContact
- GetResponse
- GitHub
- GitLab
- Google Calendar
- Google Contacts
- Google Data Studio
- Google Workspace
- Gravity Forms
- Help Scout
- Helpwise
- HubSpot CRM
- HubSpot Data Hub
- Jira
- Jotform
- JustCall
- Kixie PowerCall & SMS
- KrispCall
- Leadinfo
- LeadsBridge
- Lime Connect
- LinkedIn for Business
- LiveChat
- Mad Mimi
- MailerLite
- Make
- Mention
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Microsoft To Do
- MigrateMyCRM
- Nyckel
- OmniFocus
- OnceHub
- Osano
- OttoKit
- PagerDuty
- Paycove
- Pipedrive
- Plecto
- Process Street
- Proposable
- QuickBooks Online
- Quotient
- REVE Chat
- Rezdy
- Ruler Analytics
- Salesforce Sales Cloud
- SendPulse
- Shopify
- Signable
- Skyvia
- Slack
- Stripe Payments
- SupportBee
- SyncHub
- Tidy
- TimeCamp
- Todoist
- Toggl
- Toky
- Trello
- Twilio
- Twitter/X
- Typeform
- Unbounce
- Wati
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho Flow
- Zoom Workplace
- lemlist
- monday AI Work Platform
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