Caterease vs When I Work

QuickBooks Time

7shifts

Homebase

CaterTrax

CaterZen

Better Cater

Compare Caterease and When I Work based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Nowsta

Nowsta is a cloud-based workforce management software designed to help businesses handle staff scheduling, communications, time or attendance tracking, and payroll processing, among other administrative operations. Supervisors can gain insights into workers' ratings, projected and actual costs.

HoneyCart

HoneyCart is an online ordering system designed specifically for catering businesses. With features built for catering orders, HoneyCart can streamline the ordering process for customers. Customers are able to order through a self-service portal, which allows them to place one-time orders for an event, sign up for recurring orders, manage payment options, and cancel orders.

Tripleseat

Tripleseat is an event management platform for restaurants, bars, nightclubs, hotels, and other unique venues. The solution enables teams to streamline the event booking and planning process, helping businesses increase event revenue.

Caterease offers 3 solutions of varying complexity, from simple event booking and data-entry, to advanced menu management, staff scheduling, and reporting.

Activity Dashboard

Alerts/Notifications

Attendee Management

Banquet Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Contract/License Management

Cost Management

Customer Database

Customizable Reports

Discount Management

Drag & Drop

Electronic Payments

Email Marketing

Event Calendar

Event Management

Event Scheduling

Facility Management

For Catering Businesses

Historical Reporting

Inventory Management

Kitchen/Menu Management

Mobile Access

Mobile App

Online Ordering

Order Management

Payment Processing

Quotes/Estimates

Recipe Management

Reminders

Reporting/Analytics

Reporting & Statistics

Waitstaff Management

Website Management

Weddings/Parties

Caterease

Web-based

Windows

Linux

iPhone

iPad

Android

Express

Professional

Standard

Complete 

General Manager

The ability to generate detailed kitchen prep lists, pack lists, and financial reports from a single data entry point is a massive time saver.

Furthermore, to access the best features you really need the expensive professional tier, and any custom web form integration usually requires calling customer service rather than doing it yourself.

Managing Director

Our chef loves the updating and managing his new and seasonal recipes within the software.

Owner

Hasnt been updated in years, needs an owners manual to use it and if you want a repair it take weeks to solve.

The back of house and front of house capabilities did prove to be incredibly helpful to my entire team!

The sheer depth of functionality for catering operations is unmatched.

Controller

Can find events easily through the scheduler

Director of Sales

When we first started to use it of course it was a learning experience and i was pretty easy to navigate after time there was some future that were not the best and wasn't able to pull to much CSR

Ultimately I did have an incredibly positive experience using Caterease at my small boutique catering firm.

We do weddings and I currently Saturday and Sunday (today) can't access my event information.

Currently I have not been able to log on for two days and when I did it was really slow.   But them not having customer support on the weekend is unacceptable.  

Director of Sales and marketing

The Inability to make changes to a Banquet Event Order

Executive Chef

It impeded days of business where i couldn't retrieve my BEOs because the citrix system was down or inoperable.   When i would call or email I would generally get sent to more than one individual to try and solve the problem.  

Caterease is really easy to learn and use.  

Think of your customer base most are open on the weekend and I can't get to my information.  

Customer service, the third party integrations, the antequated system boot

Sales Manager

Some of the reporting tools are lacking, email blasts to groups are limited and the software doesn't seem to be able to evolve as quickly as it should.

Retail & Catering Supervisor

It is the bedrock of our operation, and I cannot imagine what our department would do without this software.

Worst customer service experience I have worked with in regard to fixing the issues we had.  

HR Administrator

Hospitality manager

Not much to dislike,only wish it could be possible to also including payments in the software instead of using a different platform.

Administrative Assistant

Some features weren't super intuitive and took many steps to get what we needed

Human Resources

There is a lot of different potential ways to use the data, and I sometimes forget the path to some of the information I need; I need to keep a resource book to remember how to do some things that I don't need to do often.

I can track what menus a customer chose, help anticipate what we may need in future.

Customer Support

Ease of Use

Staff Management

Catering

Email Integration

Efficiency and Organization

Menu and Event Coordination

Updates

Windows Interface

Freelancers

Small Business

Large Enterprises

Mid-size Business

Connecteam

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Wageloch

Wageloch is a cloud-based human resource and workforce management platform that automates rostering, staffing, time and attendance tasks, onboarding, and other processes.

7shifts is a comprehensive team management platform designed specifically for the restaurant industry. The solution offers a suite of features to streamline operations and enhance efficiency across various restaurant types, from independent establishments to enterprise-level groups and franchises. The platform's scheduling capabilities allow managers to create schedules that align with the team's availability and the restaurant's staffing needs.

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily, and send the schedule to staff with just a click. Save time. Improve accountability. 14-day free trial.

Access Controls/Permissions

Accounting Integration

Activity/News Feed

Activity Tracking

Appointment Scheduling

Approval Process Control

Attendance Management

Attendance Tracking

Automated Scheduling

Automatic Time Capture

Availability Management

Billable & Non-Billable Hours

Budgeting/Forecasting

Class Scheduling

Client Database

Clock In/Out

Collaboration Tools

Committee Management

Communication Management

Compliance Management

Dashboard

Data Import/Export

Email Reminders

Employee Database

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Scheduling

Employee Time Tracking

Facility Scheduling

Faculty/Staff Management

File Sharing

Forecasting

For Retail

For Salons and Spas

For Small Businesses

Geofencing

Group Scheduling

HR Management

iCalendar Support

Labor Cost Calculator

Labor Cost Reporting

Labor Forecasting

Labor Management

Leave Tracking

Messaging

Mobile Alerts

Multi-Channel Communication

Multi-Location

Multiple Billing Rates

No-Show Tracking

Offline Access

Offline Time Tracking

On Call Scheduling

Online Booking

Online Time Clock

Online Time Tracking

Overtime Calculation

Payroll Management

Performance Metrics

Physician Management

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-time Scheduling

Real-Time Updates

Resource Allocation

Resource Management

Resource Scheduling

Schedule Distribution

Scheduling

Search/Filter

Secure Data Storage

Self Service Portal

Shift Management

Shift Scheduling

Shift Swapping

Sick Leave Tracking

Single Sign On

When I Work

Caterease vs When I Work Comparison (2026)

Caterease vs When I Work Comparison (2026)

Caterease

When I Work

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives