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Caterease Logo
Caterease
4.5
(100)

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Caterease Software: Driven By Innovation

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(5)

Caterease Pricing, Features, Reviews and Alternatives

Caterease product overview

Price starts from

85

Per month

Per Feature

What is Caterease?

Caterease is event management software to manage both clients and events. The software provides a single platform to store, organize and manage all the information related to your events. You can use the software to design and print branded, custom contracts, invoices and kitchen prints. You can track events with calendars, graphs and detailed reports.

Key benefits of using Caterease

Use the Ingredient Vendor Selection tool to manage food orders.

Use the Batch Processing tool to manage Descriptions, Recipes, Labels or Notes for multiple menu items at a time.

"Event Times" print in Event Manager allows you to include all times related to your event and sub-events in all of your documents. This includes time.line and chronological menu times.

Weekly Kitchen Plan report lets you filter by food type and equipment to keep full track of your inventory.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Webinars
Live Online
Videos

Caterease pricing information

Value for money

4.1

/5

100

Starting from

85

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Caterease features

Functionality

4.3

/5

100

Total features

32

2 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Email Marketing
Customer Database
Customizable Reports
Customizable Fields

Functionality contenders

Caterease users reviews

Overall Rating

4.5

/5

100

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.42/10
Rating distribution

5

4

3

2

1

69

19

4

4

4

Pros
It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.
It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you.
Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something.
Cons
The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.
You have to save everything you do along the way so if you accidentally close out one of your 5 windows you loose your work. Even starting the program takes about 6 different steps.
Reporting: Reporting is a joke. Very limited, very complicated, and overall useless.

Overall rating contenders

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Mary-Louise T.

Verified reviewer

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Enhance your Inhouse System by using Caterease

Reviewed 4 years ago

Software has enabled me to double my business without adding extra support staff. It forces me to answer questions about my events ahead of time so when the event date arrives, I am fully prepared.

Pros

Well thought out! Software can be customized to do just about anything. It is easy to use - learning curve is approximately 6 weeks to become very comfortable with it. A myriad of reports to choose from and customize. Absolutely the best customer service of any software I've purchased. Very quick and clear response time, Questions are answered within a day. Phone and email support unrivaled. Developer is willing to work with End user.

Cons

1. Mouse scroll! I use this program at least 6 hours/day; finding those hiding scroll bars and scrolling is continually frustrating and annoying, especially when the detail grids are expanded. The program looks like Outlook and acts like Outlook with the exception of this feature. 2. Recommendation for data entry: In some places 'tab' gets you to the next column, and in some places it's 'down/up' arrow. Often frustrating to remember which to use. It's a waste of time to use your mouse when the 'tab' would do. I would recommend that this feature be streamlined so it's always either 'tab' or 'arrow' key (mouse still available, of course).

Vendor response

Mary-Louise - thank you for the wonderful review. I just wanted to tell you that you can disable the hidden scrollbar feature in your local preferences window. So sorry for any inconvenience that might have caused you.

MC
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Melissa C.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The name says it all! Caterease has put the Ease into our Catering Operations

Reviewed 3 years ago

One of the biggest benefits to Caterease is all there integrations. From credit card processing with Vantiv to event staff scheduling and communication with Nowsta to EASY, STRESS FREE online ordering setup through Zuppler, Caterease has centralized multiple outside operations of our catering company into one place. This alone has cut our time it takes to prepare, schedule and collect payment for every event we create in half, if not more. Caterease has boosted our business operations and continues to help in our growth on a daily basis.

Pros

The customization of EVERY ASPECT of Caterease is one of the reasons why we love it so much. Everything can be made to suit your individual businesses needs. You can use their basic templates for prints such as contracts, receipts, billing statements and more or create your own with whatever information you would like. Every single bit of information can be displayed or removed from prints. Anything!!...

Cons

Because it is so big and customizable, it does take a while to set up. You can come into it new and work off templates and be just fine but if you want to really take advantage of all the great features Caterease has, be ready to spend some time setting it up. Although it may take some time to setup, once you do, you are all set! With the endless video tutorials and help center articles, you have everything you will need to set things up your way.

MB
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Mark B.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Outdated and not worth the money

Reviewed 3 years ago

I found over my two years with Caterease, the very tool I purchased had become more of a chore than a tool. Nothing about the application made my job easier. I spent more time inputting ingredients, menus, recipes, events, emails, and clients than I'd ever like to admit, and at the end of two years nothing ingredients didn't calculate on menus correctly, menus didn't calculate recipes correctly, and all of their templates for emails/prints/reports look like garbage.

Pros

Not much, really. Other than than storing contacts, there was not a single facet in Caterease that made the system easy to use for the end user what-so-ever. I would have been better off tracking events, ingredients, and inventory in Google Sheets for free instead of paying $1800 a year for Caterease.

Cons

From the top: Logging in and lack of mobile availability: From a PC, you have to log into a citrix client before accessing your application. You can have the fastest PC on the planet and still have to rely on the speed of their Citrix server to get anything done (which isn't the best.) There is also a VERY bare-bones mobile "companion" app that is almost useless. You cannot add clients or events,...

Vendor response

Unfortunately, there is a lot of inaccuracy in this post. First, Caterease utilizes the most current Windows technology. While this customer might not like Windows in general, a quick look at any video on our website shows that program screens perfectly reflect Windows 10 design. More importantly, there is no truth to the description here of features: passwords are controlled by the user and NEVER...

TH
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Todd H.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Very Powerful, can do a lot, but too much for my needs

Reviewed 3 years ago

Caterease kept all of my work schedule running smoothly, it was a bit of a pain for inventory tracking but it can be done.

Pros

Caterease has a ton of options and easy to get information out of it as long as you are a subscriber. The Subscription is pretty steep but if you are doing 6 and 7 figures in sales it is worth it. I am a small shop it was too much for what i needed.

Cons

The Price is too steep for my shop. I have found other software providers but there are some short comings i have to deal with.

KC
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Kristen C.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good Event Management Tool

Reviewed 5 months ago
Pros

Easy to enter prospects, create proposals and manage clients.

Cons

Some of the reporting tools are lacking, email blasts to groups are limited and the software doesn't seem to be able to evolve as quickly as it should.

Caterease FAQs and common questions

Q. What type of pricing plans does Caterease offer?

Caterease has the following pricing plans:
Starting from: $85.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Caterease?

Caterease has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Caterease support?

Caterease supports the following languages:
English


Q. Does Caterease support mobile devices?

Caterease supports the following devices:
Android, iPad, iPhone


Q. Does Caterease offer an API?

No, Caterease does not have an API available.


Q. What other apps does Caterease integrate with?

Caterease integrates with the following applications:
Constant Contact, Microsoft Outlook, PayPal, Adobe Acrobat Sign, QuickBooks Online Advanced, DocuSign, Meta for Business, Quickbooks Online, Google Calendar, ClientPoint


Q. What level of support does Caterease offer?

Caterease offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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