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Caterease Logo
Caterease
4.4
(103)

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Simplifying your busy work day.

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(7)

Caterease Pricing, Features, Reviews and Alternatives

Caterease product overview

Price starts from

99

Per month

Per Feature

What is Caterease?

Designed in conjunction with event planners of all sizes, Caterease is the perfect solution to simplify your busy workday. Create custom screen displays that respect your team’s workflow, custom event prints that reflect your company’s image and custom queries to track the specific information you need. Boost productivity, avoid costly mistakes and save precious time and money with this intuitive and user-friendly program.

Key benefits of using Caterease

Caterease Software is packed with time-saving features and cutting-edge tools to simplify your busy workday.

Save Time and Eliminate Errors
Book and edit events in moments with handy wizard-driven data-entry tools. Completely eliminate mundane, repetitive typing and avoid costly mistakes.

Effortlessly Manage Complex Events
From simple drop-off orders to elaborate affairs, Caterease gives you the tools you need to manage all event details. Ingredient lists and equipment packing lists are automatically compiled, staffing needs are automatically determined and any potential conflicts with venue, staff or inventory are automatically avoided.

Create Stunning Event Prints
Two separate print designing tools allow you to quickly build your own custom library of front-of-house or back-of-house event prints. Optionally create your own custom print layouts to showcase your company’s image and brand.

Seamlessly Handle Customer Relationships
Easily enter and track all customer information – including detailed histories, correspondence records, future reminders and a variety of other details.

Track Important Business Metrics
Flexible reports and customizable query tools make literally any information about your business available at your fingertips. Save custom, complex queries to create unique reports that are accessible with a mouse click.

Share and Collect Information Easily
Our powerful online customer portal allows you to share all event information with your customer easily – and lets your customer generate prints, post payment and even sign off on general party details. The handy Web Inquiry tool collects information from your custom web form and automatically creates new inquiries in the program, while our Graze Online Ordering platform lets your customers select menu items and book detailed orders online.

Stay Connected on the Go
The free, browser-based sales dashboard makes important business information easily accessible to anyone you want – while the handy Caterease mobile app lets your team access and even edit information from anywhere instantly!

Never Outgrow Your Software
With various versions and optional add-in modules, Caterease is the only program you will never outgrow. Choose whichever package is right for you and then upgrade at any time as your business needs change.

Caterease Software is a different way of doing things. Take the work and the worry out of your hectic day with the most effective and powerful event planning software available.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Webinars
Live Online
Videos

Caterease pricing information

Value for money

4.1

/5

103

Starting from

99

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Caterease features

Functionality

4.2

/5

103

Total features

31

3 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Email Marketing
Customizable Reports
Customer Database
Customizable Fields

Functionality contenders

Caterease users reviews

Overall Rating

4.4

/5

103

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.39/10
Rating distribution

5

4

3

2

1

70

20

4

5

4

Pros
It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.
It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you.
Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something.
Cons
The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.
You have to save everything you do along the way so if you accidentally close out one of your 5 windows you loose your work. Even starting the program takes about 6 different steps.
Reporting: Reporting is a joke. Very limited, very complicated, and overall useless.

Overall rating contenders

SF
AvatarImg

Samantha F.

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Contracts are easy than ever to put together.

Reviewed 6 years ago

This product pays for itself. It is so easy to use and I love that it is cloud based.

Pros

I love that we are able to save line items such as our most popular menu items and their prices. It saves a ton of time being able to select the menu items from a list instead of retyping the product and price every single time. We write up about 100 contracts a day and about 40% of them have similar items so it saves a ton of time.

Cons

While lots of menu items and venues can be saved in the program, it would be helpful if we could also save the tax for the certain county. Each time we need to go and recheck what the tax is for certain areas.

Vendor response

Samantha, Thanks for the review - it's great to hear how much time Caterease is saving you! Just so you know, there actually is a way in the program to save a limitless list of tax schedules. You can even link individual schedules to specific clients or off premise site locations, so the taxes update automatically each time. It's another huge timesaver! Please feel free to contact our help desk and someone there will be more than happy to walk you through the specifics. Thanks again! Chris Kopriva Caterease Software

ss
AvatarImg

sarah s.

Restaurants, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Not User Friendly

Reviewed 4 years ago

It helps to create a proposal to send to the client for the bagged lunches we sell and to create a kitchen detail that gives them the quantities and information they need to make the food.

Pros

There is not really that I like much about this software. I think that there are some benefits for our catering sales team (some kind of link between staffing/labor and the software or other features for ease of use) but they generally do not apply to the way I use the software. I normally use it at least once a month but I am not as familiar as them with the ins and outs. It does make a decent looking proposal to send to the client and creating it on my end is simple.

Cons

It is not intuitive at all. The buttons are in weird place and very small with tiny little icons. It opens so many windows at a time just to complete a simple task and in general with everything you do there are so many steps involved. Within the windows there are more windows with little scroll bars everywhere and everything is cut off unless you enlarge the window and it just gets confusing and messy....

Vendor response

We wanted to contact you, but cannot find any company or user with the name you have listed. Please contact us and we can absolutely help you out. Screen displays and tool bars can be customized by each company using the program. If you are experiencing scrollbars, etc., someone on your team likely redesigned screens in a way that doesn't suit you. This can be changed and locked down. Caterease...

AR
AvatarImg

Verified reviewer

Events Services,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Concept but Very Buggy. Slow customer service.

Reviewed 6 years ago

If it was operational 100% there be many but every week there something going wrong

Pros

The concept is great tool for caterers, though you have to pay for every add on When its operational - i love it

Cons

- Very over priced!!! - Forever having issues with the program not working. I lose too much time having to followup with customer service to fix issues. - Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as.. Other CRMs have been smoother operationally. - You have to pay for every addon... completely stupid idea and makes for costly program. the Web forms are hosted on a separate website which means you cannot customise without using customer service. - every update seems to create more issues - its slow in operation to change to different screens - it doesnt communicate with zapier so creating external forms or merging data is all manual

Vendor response

While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to...

TG
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Tera G.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I would recommend Caterease to any catering company

Reviewed 7 years ago
Pros

We use Caterease in over 20 of our accounts and it has been a great relationship from Mark in the sales department to Theo and the other tech support crew in the tech support department. The program itself offers all the tools we need to build proposals, beo's, contracts, invoices, etc. It helps us manage our financial viability with the reporting tools it offers as well as prospecting new clients. Caterease offers ongoing training and new tips to help maximize the program to its fullest potential. I would recommend Caterease to any company offering catering services from an off-site caterer to any on site facility.

Cons

We haven't found anything that we don't like. It does everything we've wanted it to do as far as a software is concerned.

DW
AvatarImg

David W.

Hospitality, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Caterease Is Aptly Named

Reviewed 4 years ago
Pros

It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.

Cons

I can't think of anything, it really does satisfy all of our needs.

Caterease FAQs

Q. What type of pricing plans does Caterease offer?

Caterease has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Caterease?

Caterease has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Caterease support?

Caterease supports the following languages:
English


Q. Does Caterease support mobile devices?

Caterease supports the following devices:
Android, iPad, iPhone


Q. Does Caterease offer an API?

No, Caterease does not have an API available.


Q. What other apps does Caterease integrate with?

Caterease integrates with the following applications:
Constant Contact, Microsoft Outlook, PayPal, Adobe Acrobat Sign, QuickBooks Online Advanced, DocuSign, Meta for Business, Quickbooks Online, Google Calendar, ClientPoint


Q. What level of support does Caterease offer?

Caterease offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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