CiviCRM vs Brevo

DonorPerfect

Givebutter

Neon CRM

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

Givebutter is a cloud-based, all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits which offers a range of tools for collecting donations online, running social peer-to-peer fundraising campaigns, selling tickets to fundraising events, and more

Neon CRM is the modern choice for small and midsize nonprofits. Gain a 360° view of your supporters by unifying your tools and data, allowing you to automate outreach, reclaim your time, and build the personal connections that drive real, sustainable growth. 

CiviCRM is a comprehensive and powerful open source software CRM dedicated to maximizing your impact. Organize and managing your contacts, donations, memberships and campaigns all in one place.

Access Controls/Permissions

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Alumni Management

Assignment Management

Attendance Tracking

Attendee Management

Badge Management

Barcode/Ticket Scanning

Campaign Analytics

Campaign Management

Communication Management

Conferences/Conventions

Contact Database

Contact Management

Content Management

Contribution Tracking

Credit Card Processing

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Demographic Data

Discount Management

Document Storage

Donation Tracking

Donor Discovery

Donor Management

Donor Targeting

Dues Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Event Calendar

Event Management

For Democrats

Forms Management

For Nonprofits

For Republicans

Fundraising Management

Gift Matching Management

Grant Management

Interaction Tracking

Invoice Management

Mapping

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Mobile Giving

Online Forms

Online Payments

Payment Processing

Pledge Management

Receipt Management

Recurring Giving

Recurring/Subscription Billing

Referral Tracking

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Role-Based Permissions

Search/Filter

Segmentation

Self Service Portal

SMS Marketing

SMS Messaging

Staff Management

Survey/Poll Management

Task Management

Third-Party Integrations

Ticketing

Volunteer Management

Voter Database

Web Forms

Workflow Management

Open Source

CiviCRM

Web-based

CiviCRM Spark

Donations Manager

The constant issues was costing us donors and volunteers. When we needed to pull reports, the data it pulled was always incorrect. If I could give negative star, I would.

Softwareengineer

There are few automated tests that catch bugs so old features get broken with updates on a regular basis without anybody noticing. That it integrates with CMSes is a nice feature but it is also a major concern. If you run it behind your website it means your customer data stored in CiviCRM can get stolen if your website is hacked.

volunteer help

It is not accessible for a small organisation without IT support or the budget to outsource.

I love that CiviCRM is an open-source community project aiming to assist not-for-profit community groups.

It's a tradeoff between being free and customizable and stability & security. If you just need something simple to get up and running this is probably not the best tool for you. If you need something very customizable and you have the technological knowledge to customize and maintain it or you can pay somebody to do it for you it is a nice tool.

It has a good API to retrieve and update data.

President

It was fairly easy to add to our Wordpress website and very flexible as far as customizations and shaping it to match our processes.

Also, it doesn't integrate with QuickBooks Online, so there was double bookkeeping involved.

Integrations

Pricing

Customer Support

Security and Access Control

User Interface

Small Business

Large Enterprises

Freelancers

Mid-size Business

Mailchimp

Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

ActiveCampaign

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. 

Constant Contact

Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Support was kind & relatively reactive but did not address my question, so it took 4 back & forth over 3 days to get a solution.

american eagle limousine

Honestly, it is a professional service, and what I like most is the technical support and the team’s support for me in all my tasks via email and the explanations that are provided by technical support.

Director

The customer service is amazing and you get immediate response in case you are stuck with something

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster.

A/B Testing

Alerts/Notifications

Archiving & Retention

Autoresponders

Availability Management

Calendar Management

Campaign Planning

Campaign Scheduling

Campaign Segmentation

CAN-SPAM Compliance

Channel Management

Click Tracking

Collaboration Tools

Confirmations/Reminders

Customer Journey Mapping

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable CTAs

Customization

Data Recovery

Data Security

Drag & Drop

Drip Campaigns

Dynamic Content

Email Campaign Management

Email Distribution

Email Monitoring

Engagement Tracking

Event Triggered Actions

Form Builder

For Startups

GDPR Compliance

HTML Editor

Image Library

Landing Pages/Web Forms

Lead Capture

Lead Engagement

Lead Management

Lead Nurturing

Lead Qualification

Lead Segmentation

List Management

Live Chat

Meeting Management

Message Personalization

Mobile Access

Mobile Optimization

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Online Booking

Performance Metrics

Personalization

Pipeline Management

Preview Functionality

Queue Management

Real-Time Analytics

Real-Time Data

Response Management

ROI Tracking

Routing

Sales Pipeline Management

Sales Reports

Scheduling

Shared Inboxes

Signature Management

Simple Mail Transfer Protocol (SMTP)

Brevo