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Brevo Logo

Brevo

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Automation, Marketing & Transactional Email, and SMS Service

(98)

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Brevo Pricing, Features, Reviews and Alternatives

Brevo FAQs

Q. What type of pricing plans does Brevo offer?

Brevo has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Brevo?

Brevo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Brevo support?

Brevo supports the following languages:
English, French, German, Italian, Portuguese, Spanish


Q. Does Brevo support mobile devices?

Brevo supports the following devices:
Android, iPhone


Q. Does Brevo offer an API?

Yes, Brevo has an API available for use.


Q. What other apps does Brevo integrate with?

Brevo integrates with the following applications:
Wufoo, Zenkit, Drupal, Microsoft Outlook, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, Salesforce Marketing Cloud, Sumo, TOPOL, PrestaShop, Zapier, Unbounce, Nosto, Streak, Poptin, Pipedrive, WordPress, Freshdesk, Gravity Forms, Jimdo, SugarCRM, Hyperise, Getsitecontrol, Typeform, Personizely, Convertful, MailPoet, Wisepops, Privy, OptinMonster, Intercom, BigCommerce, Shopify, Zendesk Suite


Q. What level of support does Brevo offer?

Brevo offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

Brevo product overview

Price starts from

25

Per month

Usage Based

What is Brevo?

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.

Key benefits of using Brevo

Save Money.
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.

Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.

Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation

Not sure about Brevo? Compare it with a popular alternative

Starting from

25

Per month

Usage Based

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Starting from

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Why am I seeing this?

Brevo pricing information

Value for money

4.5

/5

1.9K

Starting from

25

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Brevo features

Functionality

4.4

/5

1.9K

Total features

93

15 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Branding

Brevo users reviews

Overall Rating

4.5

/5

1.9K

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

1.2K

526

97

22

39

Pros
We use for email marketing and its been great for that. Creating campaigns is straight forward with a great tool for designing a campaign within the software.
Customer service was superb. They were awesome and I found the editor of the email easier to use than the competitor.
The product has some really good features at a great price. We use chat functionality on our website and it is super easy to design campaigns on the platform.
Cons
Additionally, sendinblue does a horrible job documenting and announcing their own vetting process. I once purchased SIB Credit and had no feedback as to why it wasn't credited to my account.
Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal.
We'd gone to some trouble to transition our mailing list, learn the new interface, and get it linked to our website for subscriptions. We now feel that we were misled or tricked.

Overall rating contenders

MF
AvatarImg

Michael F.

Owner

Arts and Crafts, 1-10 employees

Review source

Overall Rating

So easy to use, incredible customer service!

Reviewed 3 years ago

Transcript

Michael: Hi, my name is Michael and I'm an owner. I'd like to give Sendinblue five out of five stars....

PC
AvatarImg

Phil C.

Co-Director

Media Production, 1-10 employees

Review source

Overall Rating

Perfect for Small-to-Midsize Newsletter distribution

Reviewed 3 years ago

Transcript

Phil C: Hi, I'm Phil and I am a journalism instructor. I worked for a large public school and I use Sendinblue...

AvatarImg
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Miguel D.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Email marketing with most of the tools you need and the least limitations.

Reviewed 2 years ago

My experience with Sendinblue has been awesome, I use it for 3 of my websites, and the tools offered can definitely improve your business.

Pros

-Ease of creating an email campaign. -Their own CRM is connected to user behavior. -Even the free version is so complete. -Integration with many apps especially several WordPress form builders. -Multi inbox, manages emails and even Instagram messages.

Cons

-The landing page feature could be so powerful but it is outdated.

AS
AvatarImg

Allan S.

Events Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Brevo is my new favorite app

Reviewed 4 months ago

so far, I'm with a big smile and hopefully I'll keep it for a long time.

Pros

I can set up the way I want, have more users on free tools and also in paid tools, this is very important as sometimes we have users that are not using any of the paid tools. So we can pay exactly the amount we need.

Cons

support is a bit slowly, if you want to solve any issues in 5 seconds, you won't be able to do and will be disappointed

JS
AvatarImg

Jalpa S.

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Very Rigid Platform

Reviewed 23 days ago
Pros

Ease of Use, price point, and similar UI to hubspot

Cons

Bad customer service, Inflexible platform

LL
AvatarImg

Luciana L.

Management Consulting, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy way to manage your email marketing

Reviewed 2 months ago
Pros

I am very happy with this tool. In particular is very easy to use.

Cons

At the moment I didn't find any worst or mad experience

RS
AvatarImg

Rabemananjara S.

Arts and Crafts, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Brevo review

Reviewed 2 months ago
Pros

Easy to use manage différent list of contacts, not too much expensive

Cons

Not a lot of créative toold to lay out pages

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