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Brevo Logo

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Automation, Marketing & Transactional Email, and SMS Service

(100)

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Brevo Pricing, Features, Reviews and Alternatives

Brevo FAQs

Q. What type of pricing plans does Brevo offer?

Brevo has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Brevo?

Brevo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Brevo support?

Brevo supports the following languages:
English, Spanish, Italian, German, French, Portuguese


Q. Does Brevo support mobile devices?

Brevo supports the following devices:
Android, iPhone


Q. Does Brevo offer an API?

Yes, Brevo has an API available for use.


Q. What other apps does Brevo integrate with?

Brevo integrates with the following applications:
Wufoo, Zenkit, Drupal, Microsoft Outlook, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, Salesforce Marketing Cloud, Sumo, TOPOL, PrestaShop, Zapier, Unbounce, Nosto, Streak, Poptin, Pipedrive, WordPress, Freshdesk, Gravity Forms, Jimdo, SugarCRM, Hyperise, Getsitecontrol, Typeform, Personizely, Convertful, MailPoet, Wisepops, Privy, OptinMonster, Intercom, BigCommerce, Shopify, Zendesk Suite


Q. What level of support does Brevo offer?

Brevo offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

Brevo product overview

Price starts from

9

Per month

Usage Based

What is Brevo?

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.

Key benefits of using Brevo

Save Money.
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.

Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.

Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation

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Why am I seeing this?

Brevo pricing information

Value for money

4.5

/5

1.9K

Starting from

9

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Brevo features

Functionality

4.4

/5

1.9K

Total features

93

15 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Branding

Brevo users reviews

Overall Rating

4.5

/5

1.9K

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

1.2K

529

97

23

39

Pros
We use for email marketing and its been great for that. Creating campaigns is straight forward with a great tool for designing a campaign within the software.
Customer service was superb. They were awesome and I found the editor of the email easier to use than the competitor.
The product has some really good features at a great price. We use chat functionality on our website and it is super easy to design campaigns on the platform.
Cons
Additionally, sendinblue does a horrible job documenting and announcing their own vetting process. I once purchased SIB Credit and had no feedback as to why it wasn't credited to my account.
Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal.
We'd gone to some trouble to transition our mailing list, learn the new interface, and get it linked to our website for subscriptions. We now feel that we were misled or tricked.

Overall rating contenders

MF
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Michael F.

Owner

Arts and Crafts, 1-10 employees

Review source

Overall Rating

So easy to use, incredible customer service!

Reviewed 3 years ago

Transcript

Michael: Hi, my name is Michael and I'm an owner. I'd like to give Sendinblue five out of five stars....

PC
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Phil C.

Co-Director

Media Production, 1-10 employees

Review source

Overall Rating

Perfect for Small-to-Midsize Newsletter distribution

Reviewed 3 years ago

Transcript

Phil C: Hi, I'm Phil and I am a journalism instructor. I worked for a large public school and I use Sendinblue...

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Carmen R.

Insurance, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

E-mail marketing made easy

Reviewed 2 years ago

We use it weekly and in some cases daily. It's easy to use, easy to get data and easy to setup and change according with the reports we are able to obtain.

Pros

The platform is really user friendly and it allows us to integrate data with our in-house developed systems.

Cons

The customisation of the design of each e-mail it's a little bit tricky, but we make it work with our own designs being uploaded in the platform.

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Mike K.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sendinblue is a great email marketing platform

Reviewed 2 years ago

Overall, I have had a positive experience with Sendinblue. The platform is easy to use and the reporting features are really helpful in improving my email marketing results. I would definitely recommend Sendinblue to anyone looking for a good email marketing solution. Sadly we missed alot of other features, so we switched over to a more complete platform. But price wise sendinblue is GREAT for email marketing!

Pros

I have been using Sendinblue for a while now and I have to say that I am really happy with it. It is a great platform for sending out newsletters and other automated emails. The reporting features are also really good, and I have been able to improve my open rates and click-through rates thanks to the insights I have gained from the reports. Overall, I would highly recommend Sendinblue to anyone looking for a great email marketing platform.

Cons

I didn't really like the fact that I couldn't personalize my emails as much as I would have liked. I also found the interface a bit confusing at times.

AR
AvatarImg

Verified reviewer

Arts and Crafts, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

You get what you pay for

Reviewed 2 years ago

Unfortunately, I left before I even sending out a single email to my subscribers.

Pros

As a small business owner, the thing that attracted me to Sendinblue was the pricing. At the time I was using this, my marketing emails were fairly low-tech and with a few trade-offs, I was excited that I could send to unlimited contacts using the free plan. It also offered some customizations with the free plan other services didn't, and I felt like the pricing for larger lists was extremely fair (as I was hoping to stay with them).

Cons

The backend was a bit clunky and felt fairly outdated, but I was willing to overlook that for the price. After setting up my lists, default settings, first email, etc. I got a notice that I would have to go through verification before sending my first email. The process was RIDICULOUS. I had to schedule a call with someone in France (which seemed odd, but okay). My call was rescheduled twice and then ultimately canceled. After a month of trying to verify, I ultimately switched providers. After having gone through all the setup work, I never even got to send out anything more than a test email to myself.

Vendor response

Hey there! My name is Nadja and I'm Sendinblue's Reputation Specialist. I'm very sorry you've had this experience with us, especially since it's our goal to support small business owners, helping them grow through marketing campaigns. Would you mind providing us with more details (User ID + contact address) so we can find a solution as soon and best as possible? You can contact us via this form: https://www.sendinblue.com/contact/, open a ticket through your account - provided you still have access - or simply provide more information via Capterra! Thank you for your feedback and sincerest apologies. I can assure you that we're working on our product and service continuously. Hoping to hear from you soon, Nadja from Sendinblue

AR
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Verified reviewer

Retail, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brevo - leading the CRM world!

Reviewed 3 months ago
Pros

1. templates are super easy to create 2. Branding is easy to stay consistent from newsletter to newsletter 3. Easy to create and edit templates 4. Open rate, CTR rate easy to understand

Cons

To integrate BREVO to elementor, you need to bring ANOTHER product (like zapier, for example)...this is just too many things to keep track of. I wish it would integrate better to capture our leads from our site.

GP
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George P.

Computer Software, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Brevo is flexible, usable, complete - everything we needed in a tool.

Reviewed 7 months ago
Pros

It's so simple to use. Even if you're not a marketer or particularly tech literate, the layout and design of the platform is excellent and nothing feels off limits or too technical. We are relatively new to email marketing and it doesn't feel you need loads of previous experience to get going to take advantage of the great feature set. It is also extremely flexible, you can pay for the bits you need...

Cons

I guess the only thing I would change/add is more templates for email. It does a great job of giving you basic layouts and letting you build your own library, but the it would be great to introduce a template marketplace like has been done with Webflow. I would probably pay for templates as I am no designer.

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