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OpenText Communications
5
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4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern archiving, built for compliance Simplify oversight wi
Last updated: March 2026
OpenText Communications Alternatives & Competitors (2026)
Top 8 free alternatives
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Chat/Messaging
4.6/5
Customer History
4.5/5
Live Chat
4.5/5
Top Features
Content Management
N/A
Customizable Branding
N/A
Customizable Templates
N/A
0.1
Value for money
Starting price
No pricing info
Functionality
Automated Responses
5/5
Autoresponders
4.7/5
Campaign Scheduling
4.6/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.6/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.2
Value for money
Starting price
No pricing info
Functionality
Chat/Messaging
4.7/5
Activity Dashboard
4.6/5
Chatbot
4.5/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.5
Value for money
Starting price
No pricing info
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.3
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Campaign Management
4.8/5
Activity Dashboard
4.6/5
API
4.6/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
Alerts/Notifications
4.8/5
Activity Tracking
4.7/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
API
5/5
Automated Routing
5/5
AI/Machine Learning
4.5/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
Value for money
Starting price
No pricing info
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.4/5
Alerts/Escalation
4.4/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Automated Routing
5/5
Activity Dashboard
4.7/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.3/5
Alerts/Notifications
4.2/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.2
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Access Controls/Permissions
4/5
API
4/5
360 Degree Feedback
N/A
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
5/5
Audio Capture
5/5
Audio/video file upload
4.5/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A