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OpenText Communications
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern archiving, built for compliance Simplify oversight wi
Last updated: September 2026
OpenText Communications Alternatives & Competitors (2026)
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Communication Management
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LiveAgent
Cloud-based customer service platform for all sizes
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Content Management
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Communication Management
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Content Management
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Customer History
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EZ Texting
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Value for money
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Value for money
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Communication Management
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Content Management
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Content Management
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Customer History
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Content Management
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Customer History
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Functionality
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Activity Tracking
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Top Features
Communication Management
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Content Management
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Customer History
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Value for money
Starting price
No pricing info
Functionality
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4.6/5
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4.6/5
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Communication Management
N/A
Content Management
N/A
Customer History
N/A
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Value for money
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Functionality
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5/5
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5/5
Alerts/Escalation
4.8/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Canned Responses
4.5/5
API
4.3/5
AI/Machine Learning
4.2/5
Top Features
Communication Management
N/A
Content Management
N/A
Customer History
N/A
0.1
Value for money
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No pricing info
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Functionality
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Activity Dashboard
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Activity Tracking
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Communication Management
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Content Management
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Customer History
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Value for money
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Functionality
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Communication Management
N/A
Content Management
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Customer History
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Value for money
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Functionality
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Content Management
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Customer History
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Value for money
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Functionality
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API
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N/A
Content Management
N/A
Customer History
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