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Gnatta Logo

Customer engagement tool for omnichannel communication

Last updated: March 2026

Gnatta Alternatives & Competitors (2026)

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Gnatta

0.8

4.2

Value for money

5.0
39
per user/per month

Starting price

30
per user/per month

0.4

4.4

Functionality

4.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Agent Interface

N/A

Automated Responses

N/A

Automated Routing

N/A

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
logo
LiveAgent
logo
Gnatta

0.3

4.7

Value for money

5.0
15
per user/per month

Starting price

30
per user/per month

0.6

4.6

Functionality

4.0

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Automated Responses

N/A

Automated Routing

N/A

Autoresponders

N/A

CXone Mpower logo

Cloud-based contact center software

learn more
logo
CXone Mpower
logo
Gnatta

0.9

4.1

Value for money

5.0
71
per user/per month

Starting price

30
per user/per month

0.1

4.1

Functionality

4.0

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

Agent Interface

N/A

Automated Responses

N/A

Automated Routing

N/A

Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
logo
Genesys Cloud CX
logo
Gnatta

0.9

4.1

Value for money

5.0
75
per user/per month

Starting price

30
per user/per month

0.2

4.2

Functionality

4.0

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

API

N/A

Automated Responses

N/A

Automated Routing

N/A

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
Gnatta

0.5

4.5

Value for money

5.0
9
per user/per month

Starting price

30
per user/per month

0.5

4.5

Functionality

4.0

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Agent Interface

N/A

Automated Responses

N/A

Automated Routing

N/A

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
Gnatta

0.8

4.2

Value for money

5.0
61
flat rate/per month

Starting price

30
per user/per month

0.3

4.3

Functionality

4.0

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Agent Interface

N/A

Alerts/Escalation

N/A

Alerts/Notifications

N/A

inconnect logo

Make Contact. Do Business.

learn more
logo
inconnect
logo
Gnatta

0.9

4.1

Value for money

5.0
1
flat rate/per month

Starting price

30
per user/per month

0.3

4.3

Functionality

4.0

Alerts/Escalation

4.2/5

A/B Testing

N/A

Access Controls/Permissions

N/A

Top Features

Agent Interface

N/A

API

N/A

Automated Responses

N/A

UJET logo

Customer interaction & support platform with CRM integration

learn more
logo
UJET
logo
Gnatta

0.2

4.8

Value for money

5.0
80
/per year

Starting price

30
per user/per month

0.6

4.6

Functionality

4.0

Activity Dashboard

5/5

Automated Routing

5/5

Automatic Call Distribution

4.9/5

Top Features

Activity Tracking

N/A

Agent Interface

N/A

Alerts/Notifications

N/A

Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
logo
Kustomer
logo
Gnatta

0.6

4.4

Value for money

5.0
89
per user/per month

Starting price

30
per user/per month

0.6

4.6

Functionality

4.0

Activity Tracking

5/5

Automated Responses

5/5

Activity Dashboard

4.8/5

Top Features

Agent Interface

N/A

Automated Routing

N/A

Autoresponders

N/A

Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

learn more
logo
Nextiva Contact Center
logo
Gnatta

0.6

4.4

Value for money

5.0
30
per user/per month

Starting price

30
per user/per month

0.4

4.4

Functionality

4.0

Activity Tracking

5/5

Automated Routing

5/5

Activity Dashboard

4.7/5

Top Features

Agent Interface

N/A

Alerts/Notifications

N/A

Automated Responses

N/A

Dixa logo

Conversational Customer Service Software

learn more
logo
Dixa
logo
Gnatta

0.8

4.2

Value for money

5.0
39
per user/per month

Starting price

30
per user/per month

0.1

3.9

Functionality

4.0

Automated Routing

5/5

Access Controls/Permissions

N/A

AI Copilot

N/A

Top Features

Activity Dashboard

N/A

Activity Tracking

N/A

Agent Interface

N/A

Akio.CX logo

Multi-channel customer relations management platform

learn more
logo
Akio.CX
logo
Gnatta

5.0

0.0

Value for money

5.0
40
per feature/per month

Starting price

30
per user/per month

4.0

0.0

Functionality

4.0

Access Controls/Permissions

N/A

AI Copilot

N/A

Audience Targeting

N/A

Top Features

Activity Tracking

N/A

Agent Interface

N/A

Alerts/Notifications

N/A

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
Gnatta

0.6

4.4

Value for money

5.0
19
per user/per month

Starting price

30
per user/per month

0.3

4.3

Functionality

4.0

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Agent Interface

N/A

Automated Responses

N/A

Automated Routing

N/A

Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
logo
Efficy CRM
logo
Gnatta

1.0

4.0

Value for money

5.0
49
per user/per month

Starting price

30
per user/per month

0.1

3.9

Functionality

4.0

Activity Dashboard

4/5

Access Controls/Permissions

3/5

A/B Testing

N/A

Top Features

Agent Interface

N/A

Automated Responses

N/A

Automated Routing

N/A

Salesforce Service Cloud logo

AI powered customer service management platform

learn more
logo
Salesforce Service Cloud
logo
Gnatta

0.8

4.2

Value for money

5.0
25
per user/per month

Starting price

30
per user/per month

0.4

4.4

Functionality

4.0

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Agent Interface

N/A

Automated Responses

N/A

Automated Routing

N/A

Five9 logo

Cloud contact and call center software

learn more
logo
Five9
logo
Gnatta

1.0

4.0

Value for money

5.0
119
/per month

Starting price

30
per user/per month

0.1

4.1

Functionality

4.0

Alerts/Notifications

4.1/5

AI Copilot

4/5

Alerts/Escalation

3.7/5

Top Features

Activity Tracking

N/A

Automated Responses

N/A

Automated Routing

N/A

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
logo
TeamSupport
logo
Gnatta

0.6

4.4

Value for money

5.0
29
per user/per month

Starting price

30
per user/per month

0.3

4.3

Functionality

4.0

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Agent Interface

N/A

API

N/A

Automated Responses

N/A

Froged logo

THE one tool for onboarding, engagement & customer support

learn more
logo
Froged
logo
Gnatta

0.4

4.6

Value for money

5.0
39
flat rate/per month

Starting price

30
per user/per month

0.5

4.5

Functionality

4.0

Activity Dashboard

5/5

Activity Tracking

5/5

Autoresponders

4/5

Top Features

Agent Interface

N/A

Automated Responses

N/A

Batch Communications

N/A

Front logo

AI-enabled customer service platform for collaboration

learn more
logo
Front
logo
Gnatta

0.9

4.1

Value for money

5.0
25
per user/per month

Starting price

30
per user/per month

0.4

4.4

Functionality

4.0

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

Agent Interface

N/A

Automated Responses

N/A

Automated Routing

N/A

Tidio logo

Aill-in-one customer support software with AI features

learn more
logo
Tidio
logo
Gnatta

0.5

4.5

Value for money

5.0
24.17
flat rate/per month

Starting price

30
per user/per month

0.6

4.6

Functionality

4.0

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Agent Interface

N/A

Automated Responses

N/A

Automated Routing

N/A