monday CRM vs Clientjoy

Salesforce Sales Cloud

HubSpot CRM

Zoho CRM

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Sales Support Manager

Easy to use and modify, customer service is there to help you.

Managing Director

The customer support is amazing, the folks are quick to respond and help you out running with particular requirements.

Use monday CRM for all your construction processes. Manage resources, communicate and collaborate with subcontractors and staff in the field, and save time with automations. Integrate existing tools, and track progress, timeframes, and budgets through visual dashboards and real-time reports.


Activity Dashboard

Activity Tracking

AI Copilot

Alerts/Notifications

Appointment Management

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Management

Client Tracking

Collaboration Tools

Communication Management

Contact Database

Contact Management

Content Management

Customer Database

Customer Engagement

Customer History

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Security

Deal Management

Document Management

Document Storage

Donor Management

Drag & Drop

Email Management

Email Marketing

Email Templates

Email Tracking

For AEC Industry

Forecasting

For Financial Institutions

For Healthcare

For Mac Devices

For Nonprofits

For Real Estate

For Sales Teams/Organizations

For Small Businesses

Generative AI

Interaction Tracking

Internal Chat Integration

Lead Assignment

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Lead Scoring

Lead Segmentation

Marketing Automation

Meeting Management

Mobile Access

Mobile App

Multi-Channel Communication

Onboarding

Opportunity Management

Performance Management

Performance Metrics

Pipeline Management

Prioritization

Project Management

Project Tracking

Quotes/Estimates

Reminders

Reporting/Analytics

Reporting & Statistics

Sales Activity Management

Sales Forecasting

Sales Onboarding & Training

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Search/Filter

Segmentation

Social Media Integration

Task Management

Task Scheduling

Template Management

Templates

Territory Management

Third-Party Integrations

Usage Tracking/Analytics

Workflow Management

Reviews for monday CRM come from a wide variety of industries, including marketing and advertising (14% of reviewers), information technology and services (8%), and real estate (7%). The most frequent use case for monday CRM cited by reviewers is CRM (63% of reviewers).

Users and use cases

Some users say monday CRM offers a good cost-benefit ratio and they appreciate free trials and start-up discounts. However, some reviewers find pricing high, especially for small businesses, and report the freemium plan is limited.

Value for money

The monday CRM integration most frequently cited by reviewers is Mailchimp, an email marketing product rated 4.6 out of 5 for its integration with monday CRM.

Integrations

monday CRM is a CRM program offering key features such as sales pipeline management, lead management, and contact management, among others.

monday CRM

Web-based

Windows

Linux

Android

iPhone

iPad

Pipedrive

Copper

Maximizer CRM

Nutshell

Pipeline CRM

Givebutter

EngageBay CRM

Salesforce Starter

Basic

Standard

 Enterprise

Cost concerns for small teams

Staff Software Engineer

The pricing is a bit high, especially if you need access to advanced tools, which can be challenging for small teams.

Real Estate Agent

It gets expensive.   If you want to add on any tools you will have to upgrade your subscription.  

41% of reviewers feel negative about Monday.com's pricing. Some users report that the cost escalates quickly as more users or advanced features are needed, making it challenging for small businesses or nonprofits to justify the expense. Reviewers indicate that the basic plan is limited, often requiring upgrades to access essential tools, and they feel the freemium option is too restrictive. They say that adding users or premium features can become unsustainable for organizations with tight budgets, and some express frustration over the lack of a comprehensive free version.

Centralized project oversight

Ad Specialist / Creative

I like that our team can track all of our projects and make sure that we are on time and staying on track.

97% of reviewers feel positive about Monday.com's project tracking capabilities. Users indicate that having all project information in one place helps them stay organized and avoid missing important tasks or leads. Some reviewers find that the platform’s visibility into project stages and progress makes it easier to delegate, monitor, and complete both small and large projects. They appreciate the ability to assign tasks, track milestones, and use customizable views to oversee multiple projects simultaneously, which they say streamlines collaboration and keeps teams aligned on deadlines and deliverables.

Flexible workflow customization

Sales Development Manager

Monday Sales CRM is customizable, so that the user can create automated workflow that is adaptable to their needs and it can grow and change as the user's company's needs change.

Recruitment Leader

Very helpful, this CRM allowed us to get more organized in our process and provides great visibility to our performance.

96% of reviewers feel positive about Monday.com's process and workflow features. Reviewers appreciate the platform’s adaptability, noting that they can easily customize workflows to fit unique business processes and quickly adjust as needs change. Some users report that the extensive template library and automation options help them streamline repetitive tasks and manage diverse operational requirements. They say that the centralized workspace improves onboarding, accountability, and visibility across teams, making it easier to document procedures and maintain consistency in daily operations.

Senior Client Success Manager

The dashboards and reporting side of it vs work management also takes an upgrade by adding in gauge widgets and funnels to showcase conversion, which definitely helps to highlight your deals more clearly to anyone who needs to know.

Combine that with sequences, and you've got yourself full comms communication with your contacts and accounts without needing to open outlook or gmail separately, and you can still view all the emails in overview widget (emails & activities which feels like it takes a huge upgrade in crm), and track meetings etc in the activities board so team leads and managers can keep an eye on workload and team capacity in a way that's meaningful to sales/customer success teams.

You can customize boards, workflows, and automations to fit almost any process, which makes it really adaptable for different teams.

Founder

Mass email - You can select all the contacts you need and send a single email that pulls in personalized data directly from the board.

There's plenty to highlight in more detail including the quotes/invoices template too which saves us on a daily basis and is much easier to track than how we used to in work management!

Its linking directly with monday work management, which lets us move deals into delivery without switching tools, so sales and ops are a lot more in sync than we used to have.

Customer Experience Manager

Fast project track and management, simple automations and versatile reminders, effective board and account wide search everything.

If you have one contact tied to multiple deals, the email history surfaces across all related deals.

Manager, Finance and HR

Monday CRM isn't a real CRM, it's good for smaller teams, and being able to start in a CRM, but it doesn't really track ALL emails.

Integrations and automation capabilities help reduce manual work and keep things moving efficiently.

Event Specialist

Time saving, really helpful for process management and adding the special steps and follow ups into a process that make a big difference.

I thought Monday CRM was very good crm platform and offered a lot of usable features that would be good for businesses to communicate with each other and their clients

Monday.com has automations and AI that cut down on the bureaucracy within project management.

Founder, Marketing and Operations Specialist

The core monday user interface and clean workspace set ups are always key to why I like the platform so much.

It makes it harder to keep conversations cleanly scoped to the deal they actually belong to.

Director of Sales and Marketing

I work in sales and the mass email option for our contact list has been a game changer for building relationships.

Director Project Finance

Initially, we considered more specialized CRM options, but since we already use Monday across our organization, we gave Monday CRM a try, and it has fully met our needs!

Virtual assistant

Some of the features that seem the most useful are only available if you pay for the higher plans, which can get expensive if you’re just starting out or have a small team

It seemed like it was designed for larger teams and my business doesn't have a big team.

The pricing strategy is annoying, we have to limit which 5 people have access or risk nearly doubling our cost (that's why I've given 4 stars)

Office Manager

All our teams members have the same view and can make teh approxiate changes and updates

Director of Impact

I'm excited about the automation that the platform offers and the ability to integrate with our existing Google Drive file structure.

It save time and cuts out human error or missed steps.

Venue Manager

there should be more prompts to complete information in certain cells and better more appealing reports would be great for management meetings

Assistant

Allows me to send mass emails, which in turn saves me a lot of time.

Client Success Manager

We are able to click into anything with ease, we are able to tag the corresponding parties.

We use the CRM for communication with clientele and have had zero issues or complaints about the product that we were sold on.

Manager

It keeps our team organized, improves workflow, and makes it easy to track progress across projects.

It also took a bit of time to fully understand how to set up and optimize the workflows—there’s a learning curve if you’re new to project or CRM tools

Customer Management

We get a lot of use out of it in the company; it allows us to have control and care for each of our clients in the best way

I had an automation connected to MailChimp and the customer support team was very helpful when the automation was not flowing properly.

Native integration with both Google and Outlook makes it easy.

Owner

It’s very helpful with allowing my partner and I to update each other on our clients without having to meet as often.

Our teams are able to track with ease and collaborate through just our portals.

Project Manager

I appreciate that monday CRM is customizable with a friendly user interface.

The platform does lag at times and sometimes automations fail without clear cause.

Administrative Assitant

I appreciate the flexibility in customizing various workflows.

Having the Leads, Contacts, and Accounts are great levels to view.

Sales

I like that I can sort the leads and call them in the order that I want to.

Fully customizable stages to fit our workflow

It is also costly to add additional users, which is a burden for a small business like mine.

Customer Care Specialist

For me it was such a departure from what I was used to tho that it took me half a day to comprehend the added capabilities of this product..not that I guess that is bad overall, but I felt kind of bewildered for a little bit..

monday CRM vs Clientjoy Comparison (2026)

monday CRM

Clientjoy

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives