GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
monday CRM
Move deals faster
monday CRM Pricing, Features, Reviews and Alternatives
monday CRM product overview
What is monday CRM?
Built on top of monday.com Work OS, monday CRM is a no-code, customizable solution that empowers managers and sales teams to take control of their entire sales cycle - from lead capturing and sales pipeline management to post-sales management like client projects and client onboarding - all on one centralized platform. monday CRM is an ideal solution for small- to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams.
Key benefits of using monday CRM
An easy to use and customizable interface means that creating a pipeline that perfectly reflects your organization’s unique workflow is easy, fast, and free. More than that, time to value is fast when you switch over and when new employees need to ramp up.
Automation and AI are fully baked into the CRM to accelerate sales by reducing manual work and human error. This also makes resource allocation more efficient
Integrate with your organization’s key software to do away with extra tools while equipping the team with comprehensive tools in a single platform that’s simple to monitor.
Fully embedded reporting that generates custom dashboards without IT help for flexible and adaptable reporting that can be easily updated as work processes change.
Manage all customer-facing teams in one place to optimize resource allocation and enable smooth communication between cross-functional teams. Harness the power of a single platform as the ultimate source of truth across the organization, providing unparalleled visibility and control.
Typical customers
Platforms supported
Support options
Training options
monday CRM pricing information
Value for money
4.5
/5
393
Starting from
12
/user
Per month
Pricing options
Value for money contenders
monday CRM features
Functionality
4.5
/5
393
Total features
74
24 categories
Most valued features by users
Functionality contenders
monday CRM users reviews
Overall Rating
4.7
/5
393
Positive reviews
98
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.97/10
293
94
2
4
0
Rick K.
Training and Systems Manager
Poppy S.
Managing Director
Poppy S.
Managing Director
Overall rating contenders
Cristian F.
Retail, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
Great software overall, with an intuitive UI and a great level of customization. The automated emails seemed to be a very useful feature, but I didn't get to use them fully. Customer support is really good. Unfortunately, I had to change to HubSpot because my team was used to this one and was complaining about making them change it. Had to listen to them this time.
Nothing to dislike really. I want to give it a second chance, for another project that will come up in the next 2 months, with a new team.
Stephanie L.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
We'd been using Monday.com for mostly task management and as a tool to easily collaborate through and decided to add in the CRM because of how user friendly the platform is. I use the CRM quite heavily every day. It's great because you can customize the columns, easily search, and view a large group of data in one place.
The most difficult piece of this software was the Gmail integration. It's essential to our business that email conversations with guests be tracked so that anyone on the team can view the discussions. The team works remotely and in lots of different time zones, so it's helpful to be able to see these threads logged with the Gmail integration. However, we had months of inconsistencies and threads not...
Verified reviewer
Accounting, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
That it's part of Monday so it easier for the entire team to use it.
Since I've start using the Monday's CRM a few month ago my overall experience was very disappointing and frustrating. Since the email tracking doesn't work constantly it's not reliable, and makes me do a lot of manual work instead. E
Hi there, thanks so much for taking the time to leave a review. We'll be sure to forward your feedback to all relevant teams.
Neil W.
Computer Software, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
It gave us a central location for sales/marketing and operations data and the tools to visualize results.
The ability to segment data and great visualization of that segmented data. Loved the ability to create custom dashboards.
I would love the ability to view the dashboards on our digital signage displays using a URL.
Kim H.
Management Consulting, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Our office needed a virtual management software for processes that we're even created yet. The ease of transformations in Monday make changing processes and items simple - often times, just click and drag! It makes creating and then re-working things straight forward.
The only complaints I have are that the automations aren't always reliable and when they don't work you don't really know it.
monday CRM FAQs
monday CRM has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of monday CRM?
monday CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does monday CRM support?
monday CRM supports the following languages:
Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Portuguese, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does monday CRM support mobile devices?
monday CRM supports the following devices:
Android, iPad, iPhone
Q. Does monday CRM offer an API?
Yes, monday CRM has an API available for use.
Q. What other apps does monday CRM integrate with?
monday CRM integrates with the following applications:
Microsoft Outlook, Aircall, Dropbox Business, Miro, Zapier, Gmail, OneDrive, Google Drive, Pipedrive, Stripe, Slack, Typeform, LinkedIn for Business, SurveyMonkey, Google Calendar, Mailchimp, Twilio, Facebook Business Suite, PandaDoc, HubSpot CRM, Shopify, Zendesk Suite, Microsoft Excel
Q. What level of support does monday CRM offer?
monday CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Common monday CRM comparisons
© 2010-2024 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.