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SAAS First Logo

AI-Driven Chatbot Transforming Your Customer Support

Last updated: March 2026

SAAS First Alternatives & Competitors (2026)

Top 8 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Brevo logo

Automation, marketing & transactional email, and SMS service

learn more
logo
Brevo
logo
SAAS First
4.5

Value for money

4.5
9
usage based/per month

Starting price

0.09
usage based

0.5

4.5

Functionality

4.0

Autoresponders

4.8/5

Activity Dashboard

4.8/5

Alerts/Notifications

4.7/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

Access Controls/Permissions

N/A

Mailchimp logo

Email and SMS marketing automation platform

learn more
logo
Mailchimp
logo
SAAS First

0.1

4.4

Value for money

4.5
13
flat rate/per month

Starting price

0.09
usage based

0.4

4.4

Functionality

4.0

Alerts/Notifications

4.6/5

Activity Tracking

4.5/5

Audience Targeting

4.4/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

Access Controls/Permissions

N/A

ActiveCampaign logo

AI-first marketing platform

learn more
logo
ActiveCampaign
logo
SAAS First

0.2

4.3

Value for money

4.5
15
flat rate/per month

Starting price

0.09
usage based

0.5

4.5

Functionality

4.0

Activity Dashboard

4.6/5

A/B Testing

4.4/5

API

4.3/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI Copilot

N/A

Constant Contact logo

Streamlines marketing to grow loyal audiences

learn more
logo
Constant Contact
logo
SAAS First

0.4

4.1

Value for money

4.5
12
usage based/per month

Starting price

0.09
usage based

0.2

4.2

Functionality

4.0

Attendance Management

5/5

Automated Publishing

4.7/5

Alerts/Notifications

4.7/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI Copilot

N/A

EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
logo
EngageBay CRM
logo
SAAS First

0.2

4.7

Value for money

4.5
14.99
per user/per month

Starting price

0.09
usage based

0.6

4.6

Functionality

4.0

A/B Testing

5/5

Activity Tracking

5/5

Alerts/Notifications

4.8/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI Copilot

N/A

Intercom logo

AI-powered customer service with helpdesk

learn more
logo
Intercom
logo
SAAS First

0.5

4.0

Value for money

4.5
39
per user/per month

Starting price

0.09
usage based

0.4

4.4

Functionality

4.0

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

API

N/A

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
SAAS First

0.3

4.2

Value for money

4.5
61
flat rate/per month

Starting price

0.09
usage based

0.3

4.3

Functionality

4.0

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI Copilot

N/A

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
logo
LiveAgent
logo
SAAS First

0.2

4.7

Value for money

4.5
15
per user/per month

Starting price

0.09
usage based

0.6

4.6

Functionality

4.0

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI Copilot

N/A

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
SAAS First
4.5

Value for money

4.5
24.17
flat rate/per month

Starting price

0.09
usage based

0.6

4.6

Functionality

4.0

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

Automated Responses

N/A

Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
logo
Agile CRM
logo
SAAS First

0.4

4.1

Value for money

4.5
8.99
per feature

Starting price

0.09
usage based

0.1

4.1

Functionality

4.0

Alerts/Escalation

5/5

Activity Dashboard

4/5

Alerts/Notifications

3.3/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

Access Controls/Permissions

N/A

Salesforce Starter logo

Customer relationship management tool for SMBs

learn more
logo
Salesforce Starter
logo
SAAS First

0.6

3.9

Value for money

4.5
25
per user/per month

Starting price

0.09
usage based

0.2

4.2

Functionality

4.0

Calendar Management

4.7/5

Activity Dashboard

4.4/5

Activity Tracking

4/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

Access Controls/Permissions

N/A

Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
logo
Pipedrive
logo
SAAS First

0.1

4.4

Value for money

4.5
19
per user/per month

Starting price

0.09
usage based

0.3

4.3

Functionality

4.0

Activity Tracking

4.8/5

Access Controls/Permissions

4.3/5

Alerts/Notifications

4.3/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

Automated Responses

N/A

Omnisend logo

Drives revenue via automated eCommerce marketing

learn more
logo
Omnisend
logo
SAAS First
4.5

Value for money

4.5
16
usage based/per month

Starting price

0.09
usage based

0.5

4.5

Functionality

4.0

A/B Testing

4.4/5

API

4.3/5

Automated Responses

4/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

Access Controls/Permissions

N/A

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
SAAS First
4.5

Value for money

4.5
9
per user/per month

Starting price

0.09
usage based

0.5

4.5

Functionality

4.0

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI/Machine Learning

N/A

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
SAAS First

0.3

4.2

Value for money

4.5
39
per user/per month

Starting price

0.09
usage based

0.4

4.4

Functionality

4.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

Access Controls/Permissions

N/A

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
logo
TeamSupport
logo
SAAS First

0.1

4.4

Value for money

4.5
29
per user/per month

Starting price

0.09
usage based

0.3

4.3

Functionality

4.0

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

API

N/A

Issuetrak logo

Issue tracking and workflow automation platform

learn more
logo
Issuetrak
logo
SAAS First

0.1

4.6

Value for money

4.5
478
per user/per month

Starting price

0.09
usage based

0.4

4.4

Functionality

4.0

Access Controls/Permissions

4.8/5

Alerts/Escalation

4.1/5

Alerts/Notifications

3.8/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI Copilot

N/A

Pipefy logo

Cloud-based and AI-powered process orchestration platform

learn more
logo
Pipefy
logo
SAAS First

0.1

4.4

Value for money

4.5
33
per user/per month

Starting price

0.09
usage based

0.4

4.4

Functionality

4.0

Accounting

5/5

Access Controls/Permissions

4.8/5

Activity Dashboard

4.7/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI Copilot

N/A

Front logo

AI-enabled customer service platform for collaboration

learn more
logo
Front
logo
SAAS First

0.4

4.1

Value for money

4.5
25
per user/per month

Starting price

0.09
usage based

0.4

4.4

Functionality

4.0

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI/Machine Learning

N/A

LiveChat logo

AI-based live chat for customer support and sales teams

learn more
logo
LiveChat
logo
SAAS First
4.5

Value for money

4.5
25
per user/per month

Starting price

0.09
usage based

0.5

4.5

Functionality

4.0

Alerts/Notifications

5/5

Activity Dashboard

4.4/5

Alerts/Escalation

4.4/5

Top Features

AI Copilot

5/5

Automated Responses

4/5

AI/Machine Learning

N/A