getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Smart CRM Logo

Online CRM for efficiently managing customer relationships

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Smart CRM - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2024

Smart CRM overview

What is Smart CRM?

Smart CRM is an all-in-one solution for managing and nurturing customer relationships, designed to streamline sales, marketing, and customer service processes. This CRM software helps deliver positive customer experiences, enabling business growth. With features such as a 360-degree customer view, sales pipeline management, marketing automation, collaboration tools, analytics, and scalability options, Smart CRM provides a comprehensive suite of tools to enhance customer engagement.

Businesses can leverage Smart CRM's data insights to optimize strategies, identify opportunities, and foster long-lasting customer loyalty. The software facilitates efficient management of customer inquiries, sales pipeline, marketing efforts, and customer support through integrated ticketing. With a focus on personalized interactions and seamless system integration, Smart CRM offers a scalable solution tailored to meet the unique requirements of businesses.

Key benefits of using Smart CRM

1. Efficiency Enhancement: By automating repetitive tasks and optimizing workflows, Smart CRM significantly boosts operational efficiency. This allows your team to focus on strategic initiatives and high-impact activities, maximizing productivity and reducing time spent on manual processes.

2. Actionable Insights: Smart CRM Online provides deep, actionable insights into customer behavior and preferences through advanced analytics. By leveraging these insights, businesses can make informed decisions, tailor their strategies, and anticipate customer needs, ultimately driving better outcomes and increasing competitiveness in the market.

3. Personalized Customer Engagement: With Smart CRM Online, businesses can deliver personalized and targeted communication across multiple channels. By understanding each customer's preferences, purchase history, and interaction patterns, organizations can create meaningful and relevant experiences that resonate with their audience, fostering stronger relationships and driving customer loyalty.

4. Sales Performance Optimization: Smart CRM Online empowers sales teams with tools to identify and prioritize leads, track opportunities, and manage the sales pipeline effectively. By streamlining sales processes and providing real-time visibility into sales activities, businesses can accelerate revenue growth, improve win rates, and maximize sales performance.

5. Seamless Collaboration: By centralizing customer data and communication within a single platform, Smart CRM Online facilitates seamless collaboration and communication across departments. This enables teams to work more cohesively, share valuable insights, and align efforts towards common goals, leading to improved efficiency, collaboration, and overall organizational performance.

6. Scalability and Flexibility: Smart CRM Online is designed to grow with your business, offering scalability and flexibility to adapt to evolving needs and requirements. Whether you're a small startup or a large enterprise, the platform can accommodate your changing business demands, ensuring continued support and value as your business expands and evolves over time.

7. Comprehensive Management Capabilities: Smart CRM Online goes beyond traditional CRM functionalities, offering comprehensive management capabilities for projects, tasks, invoices, and leads. By consolidating these functions within a single platform, businesses can streamline operations, enhance visibility, and improve decision-making across the organization, ultimately driving greater efficiency and success.

8. Cost-Efficiency: With its automation capabilities and streamlined processes, Smart CRM Online helps businesses optimize resource utilization and reduce operational costs. By eliminating manual effort, minimizing errors, and maximizing productivity, the platform delivers tangible cost savings while improving overall business performance and profitability.

9. Customer Satisfaction and Retention: By delivering personalized experiences, anticipating customer needs, and providing exceptional service, businesses using Smart CRM Online can enhance customer satisfaction and retention. By nurturing strong and lasting relationships with customers, organizations can increase customer lifetime value, drive repeat business, and generate positive word-of-mouth referrals, ultimately contributing to long-term success and growth.

Starting price

8flat rate /
per month

Alternatives

with better value for money

Smart CRM’s user interface

Ease of use rating:

Smart CRM reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Smart CRM's features

Activity dashboard
Calendar management
Contact management
Customizable fields
Customizable reports
Data import/export
Document storage
Email management
Email marketing
Email templates
Interaction tracking
Lead generation
Lead management
Marketing automation
Mobile access
Reminders
Sales pipeline management
Sales reports
Task management

Smart CRM alternatives

Smart CRM logo

Starting from

8

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HubSpot CRM logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Salesforce Sales Cloud logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho CRM logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Smart CRM pricing

Value for money rating:

Starting from

8

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Smart CRM price and value

Value for money rating:

Smart CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Documentation
Videos

Smart CRM FAQs

Q. Who are the typical users of Smart CRM?

Smart CRM has the following typical customers:
Small Business

These products have better value for money


Q. What languages does Smart CRM support?

Smart CRM supports the following languages:
English


Q. Does Smart CRM offer an API?

No, Smart CRM does not have an API available.


Q. What level of support does Smart CRM offer?

Smart CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories