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Tixserve Logo

Redefining ticket delivery for richer experiences

Table of Contents

Tixserve - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2022

Tixserve overview

What is Tixserve?

Tixserve’s white label digital ticket fulfilment solution is more than a delivery service - it’s direct access to ticket holders. It gives instant messaging with event-goers along with money-making insights. The platform provides secure and immediate ticket delivery as standard. But Tixserve also drives revenue - ramping up fan engagement for more profitable brand interactions.

Tixserve is not a ticket seller, it's something more. The crux is: they deliver tickets in a way that brings more to the field than other fulfilment providers.

Why do their clients need them? Good question. Digital tickets already exist. But Tixserve is a solution people don’t know they need until they have it. Their platform is a new no-brainer concept propelling ticketing into the digital age.

Now you don’t have to put up with a fragmented ticketing process and all the related problems - delivery confirmation, proof of ownership, misplaced tickets and fraud, to name just a few. Instead, Tixserve delivers an integrated enterprising SaaS solution that completes modern-day fulfilment demands for everyone involved. From venues, event organisers and ticketing professionals to promoters, security teams and event-goers.

An intuitive and reliable industry-leading digital ticketing solution without the need for additional hardware or technical capabilities:

The Event Ticketing App:

Built and branded as your venue, event or ticketing app to monetise your brand and grow addressable audiences.

- Direct access to every ticket holder

- Your brand in the palm of your customer’s hand

- Deliver and store tickets securely

The Management Portal:

Secure ticket distribution and traceability at your fingertips. The complete tool for ticketing, real-time engagement and generating profit.

- Capture real-time insights of your ticket holders

- Reduce fulfilment costs and carbon footprints

- Minimise workloads with rapid distribution

- Design stunning bespoke and interactive digital tickets for marketing and fan engagement

The Distribution Portal:

Propel ticket allocations with the intuitive self-service dashboard for sponsors, clubs, artists, visiting teams and other stakeholders.

- Ensure fair and secure ticket allocations

- Bring transparency with traceability and data

- Simplify the ticket allocation process

- Eliminate traditional ticket distribution costs

Ticket Validation:

An optional add-one to bring safe and speedy entry to events or venues with no access control.

- No need for costly infrastructure upgrades

- Remove the use of clipboards at VIP areas

- Create a personalised experience

- Speed up entry with group or sole scanning

Key benefits of using Tixserve

Dynamic digital ticketing for richer experiences and extra revenue.

Tixserve helps event organisers make money…and save money.

Tixserve isn’t here to change the way tickets are sold. Instead, they complement the service, expanding it beyond the transaction. Once a ticket is sold via any retailer’s store, Tixserve swoops in, securing the last mile by delivering tickets direct to purchasers into a Tixserve-powered digital ticketing mobile app.

This reduces the legwork associated with printing and sending paper tickets. Plus, it saves paper and postage costs. But the benefits don’t end there… The app gives you a direct line of communication with consumers. So if you need to tell people about last-minute changes, they get a push notification that cuts through spam filters.

Tixserve adds value to any event engagement or marketing plan.

The app verifies attendee details, confirming ticket ownership at the point of delivery. This gives customers confidence - they’ve bought a genuine ticket that can’t get lost in the post and used by someone else.

And for marketing the event, the platform gives event organisers something more. Once a ticket appears in the mobile app, they can populate the ticket canvas with related content or extra offers.

So, you can boost engagement with buyers as soon as they receive their tickets, right through to show night and beyond.

Your brand in the palm of your customer’s hand.

The finishing touch? They’re white label. So their product becomes your product, dressed in your own image. No more third-party ticket-sellers taking centre stage.
The result: increased brand awareness and quicker communications for a richer customer experience…not to mention extra revenue.
Collect pre-sales for merch or send push notifications to promote early entry into venues for extended food and drink sales. Sell in-app ad space, and geo-target offers based on seating plans. You can do this, plus so much more with an own-branded dynamic ticket canvas.

Targeted marketing delivered at precisely the right time.

We help you boost engagement and income.

Here’s where the added value of Tixserve shines. The dynamic digital ticket canvas offers an own-branded and customisable billboard in your customer’s pocket.
Adaptable and easy to populate, the ticket canvas allows marketing teams to deliver tailored, data-driven content right into the hands of each fan. You can update video and social links, promotions and sponsored content instantly. Now it’s so easy to upsell and cross-sell to a committed audience before, during and after an event.
With Tixserve, you can make content-rich mobile commerce campaigns for heightened engagement while opening up new revenue streams.

The benefits include:

1) Secure ticket delivery
Real tickets sent to the right people. Know where they end up and certify ownership.

2) Data
Know every customer, maximise your marketing efforts and drive better business decisions.

3) Ticket management
Cut down on costs and workload and heighten customer expectations.

4) White label to monetise your brand

5) Dynamic solution with powerful integrations

6) Offline robust capabilities

7) Reduced fulfilment costs and workloads

Starting price


Alternatives

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Tixserve’s user interface

Ease of use rating:

Tixserve reviews

Overall rating

4.8

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

4

1

0

0

0

Tixserve's key features

Most critical features, based on insights from Tixserve users:

Barcode/Ticket scanning
Customer data management
Reporting/Analytics
Seating map
Season tickets
Point of sale (pos)

All Tixserve features

Features rating:

Activity dashboard
API
Attendance management
Customizable branding
Customizable reports
Data import/export
Event management
Mobile access
Mobile ticketing
Online ticketing
Onsite ticketing
Registration management
Social promotion
Surveys & feedback
Third-Party integrations

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Tixserve support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Live Online
Documentation
Videos
In Person

Tixserve FAQs

Q. Who are the typical users of Tixserve?

Tixserve has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Tixserve support?

Tixserve supports the following languages:
English


Q. Does Tixserve support mobile devices?

Tixserve supports the following devices:
Android, iPad, iPhone


Q. Does Tixserve offer an API?

Yes, Tixserve has an API available for use.


Q. What level of support does Tixserve offer?

Tixserve offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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